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Showing related tags and posts for the New to the Community? forum. See all tags in the site

  • Latest Changes to Dell Community Site

    My team has gathered from your comments, changes that we should make to the site to improve the customer experience. Every few days I will publish updates, changes, and fixes our team has implemented to the Dell Community Site in this forum board "New to the Community". Comments welcome as...
    Posted to New to the Community? (Forum) by DELL-Sean M on 12-08-2008
    Tags: updates

  • Community Site Update - Dec 10

    All Pleased to let you know of 2 changes to the site based on user feedback: 1. We added a XPS Group - a place where XPS users ( or anyone that has interest in XPS) can learn and share questions on XPS desktops and laptops. Here is the URL: http://en.community.dell.com/groups/xps_club/default.aspx ....
    Posted to New to the Community? (Forum) by DELL-Sean M on 12-10-2008
    Tags: updates

  • Community Site Update Dec 16

    Great news, Dell team added 15 improvements to the community site. We are not done improving the site, but are making progress. Almost all of these changes were based from feedback from the user community. Thank you for your help. #1 request from users has been the errors, timeouts when trying to post...
    Posted to New to the Community? (Forum) by DELL-Sean M on 12-16-2008
    Tags: updates

  • Community Site Update - Jan 6

    Now blogs and forums are easier to read. Based on user feedback, Dell team increased the font size of forum posts and blog post/comments. We are still getting reports of users getting error messages when trying to post on forums, this is not being ignored, we are going thru multiple patches to eradicate...
    Posted to New to the Community? (Forum) by DELL-Sean M on 01-06-2009
    Tags: updates

  • Re: Community Site Update - Jan 6

    Top issue remains the problem that users are experiencing with posting. Yes Dell moderators have experienced and continue to experience the same problem. I am not immune either. The situation is unsatisfactory and will be fixed. Dell IT is working with Telligent (code supplier) on base code, custom code...
    Posted to New to the Community? (Forum) by DELL-Sean M on 01-09-2009
    Tags: updates

  • Important: Community Site Update January 15

    This Thursday January 15, 2009 from 10-11PM CST, the Dell Community site will be down for a service pack upgrade and additional fixes to the site operation. I am pleased to announce a major fix to forums went into effect - fixed the error message some users were experiencing when posting a thread or...
    Posted to New to the Community? (Forum) by DELL-Sean M on 01-14-2009
    Tags: updates

  • HELP WITH UPDATES!!

    So I just got my new Studio XPS 1340 laptop last week and I'm loving it. However, I heard there was a BIOS update to help with the severe heating issues, not to mention whatever other things I'd like to download. However, every time I try on the Drivers & Downloads menu, it starts loading...
    Posted to New to the Community? (Forum) by jdring2007 on 04-19-2009
    Tags: Drivers and Downloads, error message, updates, Dell site, error, XPS 1340, 425

  • Order issue

    I ordered my "Dell Windows 7 Upgrade Kit" and I received a confirmation email. However, the information included in the email is insufficient to find, track, or verify online the status of my order. I have done all of the usually recommeded procedures ie. check my spam folder, make sure all...
    Posted to New to the Community? (Forum) by geofolk on 11-03-2009
    Tags: replacement, unresolved issues, Upgrade, Slow Internet Access, updates, return policy, returns, Upgrades, Refund, Upgradeing, Vista Home Premium, Win7 upgrade, return, update, upgrade order, Win7

  • Where is my order?

    I ordered the Windows 7 Upgrade Kit and received an email with the order number. This is all I received therefore I can't check the status and I have no orders pending. It has been several business and I haven't received any additional information. Any suggestions. Thanks
    Posted to New to the Community? (Forum) by geofolk on 11-03-2009
    Tags: customer service, Upgrade, windows update, Microsoft OS, account, updates, return policy, customer, returns, Upgrades, Refund, assistance, policies, Upgradeing, customer service problem, customer care, Customer Suppor, advice, can anyone help out?, windows 7 upgrade, update, upgrade order, Customer Support

  • Re: Community Site Update - Jan 6

    7oby We have some fixes undergoing testing now to issues like wiki tags. Once we exit testing and push the fixes live, then I will communicate them. These have not been ignored, just part of total list getting worked.
    Posted to New to the Community? (Forum) by DELL-Sean M on 01-09-2009
    Tags: updates
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