I've pretty much given up on Dell. They've deleted just about every single post I've made on here. I have a few suggestions: 1. File a complaint with BBB. That is what they are there for. Doesn't take long to file, gives you a reference number, instead of wasting all your time trying...
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Socalwendy
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09-22-2009
Tags: First cry for help!, customer service, dell support, customer service issue, disappointed, nightmare, Canceled order!, Bad Customer Support, bad service, Dell Support Center problems...., ".NO LONGER A DELL CUSTOMER", Customer service slow, misleading sales promises, I can't cancel my order!!!, lousy service cancel order delay, goodbyeDell, customer service service canceled order bad experience unhappy customer, no response to my question, confused and wife weary, CAN'T CANCEL AN ORDER, customer service problem, bait and switch, customer service complaints, Customer Service Bad, Complaints, customer service complaint cancelled refund delay, desperate to cancel order, can anyone help out?, Dell customer service not helpful, poor support autonomy customer service hardware failure multiple aweful time consuming extended service plan warranty next day complaints, can't return computer, cancelling order, Customer Care Really Does Not Care for Customers, no customer service, Dell service, WORSE CUSTOMER EXPERIENCE EVER, customer assistance