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Old laptop, new hard drive, no internet

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Latest post 11/06/2009 07:17 AM by LA1. 3 replies.
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Joined on 11/05/2009
Posts: 1
Points 20

Old laptop, new hard drive, no internet

05 Nov 2009 02:46PM

Just installed a new hard drive on my lap top and now the internet is attempting to use dil up connection and asking for a broadband username and password? I have comcast high speed internet and I can't seem to get the settings right to allow me to get back online. Any experience/ideas? Thanks.

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3 Replies:

Joined on 11/19/1999
Posts: 11,754
Points 41,676

Re: Old laptop, new hard drive, no internet

05 Nov 2009 03:16PM

What operating system?  All your connection settings and cookies are now gone and have to be reset. You will need to set up your Internet Connection all over again. Use the Network connection wizard in XP or the Network and Sharing Center in Vista or Win7. Check Tools, Internet Options in Internet Explorer. Go to Connections tab and make sure Dialup connection is NOT selected.

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central NJ
Joined on 08/23/2002
Posts: 2,217
Points 20,740

Re: Old laptop, new hard drive, no internet

05 Nov 2009 03:24PM

I would also ask whether you followed the steps at http://support.dell.com/support/topics/global.aspx/support/dsn/en/document?docid=347576

Latitude D400 - XP Pro / Ubuntu 9.10 dual boot

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Dimension B110 - XP Home

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IBM Thinkpad 600E - Puppy Linux 4.1retro

Magnavox H2160MW9 DVD recorder with 250GB hard drive and digital tuner

JVC DMR10 DVD recorder with analog tuner

 

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LA1
Joined on 01/31/2009
Posts: 110
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Re: Old laptop, new hard drive, no internet

06 Nov 2009 07:17AM

what you need to do is open up IE    click tools\internet options\connections  ...click the radio button, never dial a connection

 

 

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