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Community Site Update - Jan 6

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Latest post 01/15/2009 09:17 AM by Blueleader1. 34 replies.
 
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Austin, Texas
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Community Site Update - Jan 6

Now blogs and forums are easier to read. Based on user feedback, Dell team increased the font size of forum posts and blog post/comments. We are still getting reports of users getting error messages when trying to post on forums, this is not being ignored, we are going thru multiple patches to eradicate the problem. We are not 100% done, but working to fix the errors as identified. Thank you for your continued patience and feedback.

 

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34 Replies:

Joined on 07/24/2001
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Re: Community Site Update - Jan 6

Yep - MUCH easier to read - Light gray text on a white background. Did this brilliant idea come from the same individual who wrote the "posting" code?

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Re: Community Site Update - Jan 6

DELL-Sean M:

Now blogs and forums are easier to read. Based on user feedback, Dell team increased the font size of forum posts and blog post/comments. We are still getting reports of users getting error messages when trying to post on forums, this is not being ignored, we are going thru multiple patches to eradicate the problem. We are not 100% done, but working to fix the errors as identified. Thank you for your continued patience and feedback. 

 

And how about addressing this continuing infamous, day after day, never ceasing, problem: 

 Either the site is offline or an unhandled error occurred. We apologize and have logged the error. Please try your request again or if you know who your site administrator is let them know too.

Bev.

 

Ps. It only took ten attempts to post this.

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Austin, Texas
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Re: Community Site Update - Jan 6

Rebel9

The light grey font on forums is an error. My mistake. It will be corrected.

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Re: Community Site Update - Jan 6

Thank you Sean.

 

2nd attempt !

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Caln, Pennsylvania
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Re: Community Site Update - Jan 6

Again more Fluff and no substance.

It is high time That the Most recurrent and problematic problem be given the highest priority. There is no excuse in not being able to suscessfully post without issues, after 2 months of being online. 

Ok had my rant.

the font size is good not all that crazy about the font style

 

3rd attempt

 

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Re: Community Site Update - Jan 6

I, for one, prefer the old font size.  Now, I have to scroll left-to-right and up-and-down to read the messages - what a pain!

 

Is there a way to change to font size manually?  The Font Size setting in my user profile's Site Options does NOT work!

 

Please don't send questions about your issues to me by Private Messages; post them in the appropriate board so everyone can read. Thanks

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Re: Community Site Update - Jan 6

What's the status on some of the more severe problems in Dell Community?

http://en.community.dell.com/wikis/tutorials/bugs-in-dell-community-wiki.aspx

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SouthWest now/ from N&S Calif.
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Re: Community Site Update - Jan 6

I think the new formatting for the text is very good. As a former Graphics Designer it's nice to see text laid out so that everyone can read it. Often times text is laid out by young folks who's vision is still very good, forgetting that not everyone can see as well as they do. One finds a lot of this problem on business cards too.

Thanks for the change. Looking forward for more site improvements. Smile

 

VonCarlos

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Austin, Texas
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Re: Community Site Update - Jan 6

Esquire

One approach people use is to set preferences in their browser.  In Firefox 3, it’s under View>Zoom. Select Text Only to limit the view. In IE, it’s under View>Text Size

Let me check into the problem of the site options not working in the dell community site.

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Re: Community Site Update - Jan 6

Is anyone addressing the functionality of the search?

 

Why did this forum go so far backward with the lack of advanced search?  To me, and for many users, the advanced search was a great way to reduce the huge number of answers generated when looking for solutions.  Also, it was very helpful to have many items on one page where you could browse the topics without having to slog through the entire post.

 

I know that Dell doesn't care, but I won't be buying any more of their products.  I was hoping that Dell would respond to this abomination with some real fixes but we keep on getting the same attitude that Dell is right and the customer is wrong--a great way for a consumer oriented business to become irrelevant.

 

DC

 

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Re: Community Site Update - Jan 6

I am having a problem getting into this forum with a computer running Windows XP SP3. I have tried many, many things no go. My other computer running Vista  is not having any problems. 

I am looking for a few answers to this problem.

 

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South Jersey
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Re: Community Site Update - Jan 6

A bit more rearranging the deck chairs on the Titanic, isn't it?

Please post back and let me know if you need more help. If my suggestions have helped you solve your problem, you can click Accepted Solution next to my post to tell other forum users where they can find help. Feel free to send me a PM if you like, but I will post suggestions in the forum, not by private message.

Osprey

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New Joisy
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Re: Community Site Update - Jan 6

Bev,

 

I have been wondering about this too.  I would like to post my picture (My Wheaten Terrier's picture actually, as he is much cuter looking than me.  However, everytime I try to edit my bio or change the default picture, a screen pops up with this so-helpful message:

 

Sorry, there was a problem with your last request!

Either the site is offline or an unhandled error occurred. We apologize and have logged the error. Please try your request again or if you know who your site administrator is let them know too.

Is there some secret code that I am supposed to know about in order to edit my profile/picture?

Craig

Mr. Wheaten

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Re: Community Site Update - Jan 6

Hi osprey4,

"A bit more rearranging the deck chairs on the Titanic, isn't it?"

 

No - I don't think they're even doing that. It's amazing how many of the senior posters have abandoned the ship isn't it? It's really sad to see how Dell has let this once very useful tool degenerate into the state it is today. But perhaps if these forums are no longer useful, then users will be forced to adopt Dell's "pay for support" model. But hey - the site does look pretty doesn't it? Oh - have I said that before? Now let's see how many attempts it takes to post this!

 

OK - scratch the first attempt (but it's at the TOP OF THE LIST - apparently for two months now - of "problems" that need to be addressed!)

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