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Windows XP startup RUNDLL error

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Latest post 11/08/2008 12:18 AM by Blue525252. 2 replies.
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CA
Joined on 11/08/2008
Posts: 9
Points 195

Windows XP startup RUNDLL error

07 Nov 2008 08:39PM

Hi, I'm having a computer when my desktop loads up after I log into Windows (XP).  I get an error message in a dialogue box. 

It says RUNDLL at the top and then: Error loading C:\PROGRA~1\NEWDOT~1\NEWDOT~1.DLL The specified module could not be found. 

The only option is "OK."  Then for about 15 to 20 minutes nothing will open properly such as My Pictures, My Documents, Microsoft Word, and the Internet Explorer.  I have to wait about 20 minutes before I get a report error message from MSN Live Messenger then everything works normal afterward.  I have tried turning off automatic sign-in for the messenger and the problem still occurs.  I was just told this could be caused by a virus and/or spyware.  I have had this problem for awhile now and would like to know what to do in order to fix this.  Thanks Stick out tongue

  • Post Points: 20

2 Replies:

Muddy Yorkville
Joined on 06/07/2000
Posts: 4,998
Points 14,769

Re: Windows XP startup RUNDLL error

07 Nov 2008 10:37PM

 
Blue525252:

 

You should download the free utility HijackThis according to the instructions here:
http://en.community.dell.com/forums/t/19240954.aspx

 

Run a scan, and copy/paste the logfile generated here:
http://en.community.dell.com/forums/3521.aspx

 

Wait for instructions from the HJT experts on how to proceed.

 

Free Internet Security - WOT Web of Trust    Use OpenDNS    Get WinPatrol Free    MalwareBytes' Anti-Malware Free

  • Post Points: 20
CA
Joined on 11/08/2008
Posts: 9
Points 195

Re: Windows XP startup RUNDLL error

08 Nov 2008 12:18AM

Thank you, that helps alot.  I just got the same link from another moderator and posted the log file in the hijack forum.  Awaiting further instructions.  Thanks very much

  • Post Points: 5
 
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