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1815dn and Duplex Printing

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Joined on 06/12/2007
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1815dn and Duplex Printing

20 May 2008 05:07AM

Hi all,

 

I have the 1815dn printer and find that duplexing doesn't always work with the printer paper that I normally use (20 lb).  It seems to work with heavier paper though.  Is that normal?

 

Sincerely,

 

Amol

 

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11 Replies:

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Re: 1815dn and Duplex Printing

20 May 2008 11:50AM

It should work fine with 20lb paper.

What kind of problem are you seeing?

"the Llynster"

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Re: 1815dn and Duplex Printing

20 May 2008 01:28PM

The paper tends to have a slight crease/wrinkle when I use paper that is 20lb.  When I use heavier papers (22 or 24 lbs), duplexing works without creating any wrinkles.

 

Amol

 

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Re: 1815dn and Duplex Printing

20 May 2008 01:38PM

Ahhh.... so the duplexing DOES work, but adds a wrinkle.

Is it occasionally, or always, wrinkling on 20lb?

 

To add.... the only fix I've seen for this issue is fuser replacement. And at that, it seems to be a temporary fix as the issue invariably returns. Of course, it depends on how much duplex printing you do.

 

"the Llynster"

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Re: 1815dn and Duplex Printing

20 May 2008 01:45PM

It always wrinkles with the 20lb paper.  I really don't use duplexing too often but then again, I may be more tempted to use it if it didn't wrinkle.  I do notice though that if you manually duplex, the wrinkle/crease seems to be smaller.

 

Amol

 

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Re: 1815dn and Duplex Printing

20 May 2008 01:51PM
Are still in warranty?

"the Llynster"

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Re: 1815dn and Duplex Printing

20 May 2008 02:03PM
Hmm....I think the warranty may have just ended since it going to be a year.
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Re: 1815dn and Duplex Printing

20 May 2008 03:32PM
amolsasanian
 Check your private messages.

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Re: 1815dn and Duplex Printing

20 Oct 2009 11:19AM

Dell-jimmy,

 

I'm having a similar issue. I get a jame every time I try to Duplex print. The paper seems to get caught and ripped in the duplexer. Any ideas?

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Re: 1815dn and Duplex Printing

20 Oct 2009 12:44PM

You might note this thread was started well over a year ago......

Anyway, you probably have a problem with your duplexer tray or paper remnants in the path. Just slide it out the back and look at it real closely. See if any debris from a prior jams remains in here and clean it all out.

While you have the duplex tray removed:
1. Power off the printer and remove all cables (data & power)
2. Remove the paper tray and Toner cartridge.
3. Rotate the entire printer up on it's backside and inspect the guide areas where the duplex path feeds. You shouldn't see any paper bits or remnants in here.... anywhere. If you do, dig it out.

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Re: 1815dn and Duplex Printing

07 Nov 2009 09:41PM

Yep. just didn't find anything more recent. I tried it and had no luck. It's still jamming every time I try to duplex print.

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Re: 1815dn and Duplex Printing

08 Nov 2009 08:31PM

Guess I should have taken care of this under warranty.  My refurb 1815dn has already wrinkled about 50% of duplexed pages.  That said, I don't use the feature all that much.

 

Latitude D430, Windows 7 Professional 64
Dimension 9150, Windows 7 Ultimate 64
Dell 1815dn Printer

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