I thought I'd post this fix, in case it helps anyone else having a System Restore issue and also having any 2006 Norton programs installed. I kept getting "Restoration Incomplete. You computer cannot be restored to..." It would restore in Safe Mode only. Following the procedure below worked perfectly.
Vickie
Per Symantec site:
Document ID:2005113009323013
Last Modified:12/01/2005
Message: "Restoration Incomplete . . . " when running Windows System RestoreSituation:
You have installed a 2006 version of a Norton program, such as Norton AntiVirus 2006, Norton Internet Security 2006, Norton Personal Firewall 2006, or Norton SystemWorks 2006. You run the Windows System Restore to restore your computer to a previous point. When you do, you see the message: "Restoration Incomplete. Your computer cannot be restored . . . "
Solution:
To fix this problem, follow the steps in this section. You will disable the Symantec Resource Protection feature, run Windows System Restore again, and then turn on Symantec Resource Protection.
To turn off Symantec Resource Protection and run Windows System Restore again
- Start your Norton program.
- Click Options.
- If you see a menu, click Norton AntiVirus.
- In the left pane, click Miscellaneous.
- In the right pane, uncheck Turn protection on for my Symantec protect.
- Click OK.
- Run Windows System Restore again.
When the system is restored, go on to the next section.
To turn on Symantec Resource Protection- Start your Norton program.
- Click Options.
- If you see a menu, click Norton AntiVirus.
- In the left pane, click Miscellaneous.
- In the right pane, check Turn protection on for my Symantec protect.
- Click OK.
You must repeat each of these procedures any time that you run Windows System Restore.
Product(s): Norton AntiVirus 2006, Norton Internet Security 2006, Norton SystemWorks 2006, SYMPROTECT
Operating System(s): Windows 2000, Windows XP
Date Created: 11/30/2005