Monitors

DELL ST2310 Image doesn't fill screen: black borders

Joris U — Sun, 22 Nov 2009 14:42:39 GMT

When i replace the GVA-cable with an HDMI cable, the image doens't fill te screen anymore.

I already set the resolution to 1920 x 1080 as recommended and tried restoring the factory settings of the monitor.

Windows says the driver of the grafics card is OK.

Who knows what the problem could be ?

Joris

U2410 colors yellow - Photoshop CS4 reports "Monitor Profile 'Dell U2410' appears to be defective"

David Cheney — Fri, 20 Nov 2009 18:36:40 GMT

I recently purchased a U2410 - which I love. It gives me excellent color range and fidelity.

However, when I start Photoshop I get the message in the subject line. If I select the option to "use anyway" I get an image with a starkly yellow tint - as I do in ANY app that uses the profile.

The U2410 comes with a great quantitative report on the color fidelity of this individual monitor as tested by hardware. I really want to have the proper Monitor Profile, which I'm certainly not equipped to provide.

Anybody else have trouble with their profile? Will I have to return the unit?

Best Buy, Costco, Sams Club, Staples Tech/Warranty Support non-existent when buying Dell Products???

bhsizemo — Wed, 02 Jul 2008 04:10:49 GMT

This is an eye opener for anyone that has purchased Dell products from the "authorized" resellers - names you know very well.

Purchasing from Staples (along with Best Buy, Costco, and Sams Club) doesn't get you a Dell order # for a monitor. Upon calling Dell today, they wouldn't help me as I only had a Staples order #. After calling Staples, they verified it was a known problem in that Dell isn't providing technical support or warranty support for products purchased from their store/site. Dell technical support won't help you unless you provide a Dell order # or customer # - which of course isn't provided with your purchase from a third party.

The Staples supervisor said Staples Corporate is getting involved since their negotiations and written agreements with Dell stated all technical/warranty support was to go through Dell directly. However, no process is available for such customers to gain access at this time! There's no seperate phone # to call (do you call Home or Small Business?) or steps provided in the box coming from Staples to obtain support.

Dell Mods - you care to comment on this problem in obtaining support from purchases from Staples and exactly what one is to do in trying to obtain technical/warranty support from Dell. What # do we call... and how do we get support without the CSR asking for a Dell order/customer # 10 times after we state it was purchased from Staples? The fine folks of India and Philipines don't understand what Staples is... Staples has no Dell order # to provide us. I assume the same problem exists for customers of Best Buy, Costco, and Sams Club. What is the process for those stores? What's the process for Staples customers?

Warranty

wrbea — Sun, 15 Mar 2009 14:25:21 GMT

I purchased a new dell 2009w on ebay and was told that the warranty registration would be in the box. Well it was not there, can anyone tell me how to register this with dell. I cannot find anything on dell site about were to register a monitor. After the purchase i contacted the seller and asked for the order number, now he said the he did not buy it from dell but from a 3rd. party.

Thanks

DELL UltraSharp 3008WFP 30-inch Widescreen Flat Panel Monitor with Height Adjustable Stand (Dell 3008WFP(DP))

lavelle — Tue, 17 Nov 2009 21:56:57 GMT

How does one adjust the height?

Can't believe I have to ask someone this! But I've tried everything.

There are no release buttons, clips, nothing. Just an arm that will not move up or down.

Device manager identifies it as: Dell 3008WFP(DP)

Came with 5yr complete care warranty and if the height cannot be adjusted it will be returned.

What is the Dell (complete care) phone number that I should use (for my $8000 system)?

I've wasted so much time phoning useless Dell support numbers.

Thanks.

2209WA Grainy in Windows 7

keggerman — Thu, 15 Oct 2009 01:12:00 GMT

I have a Dell 2209WA LCD that is giving me issues in Windows 7.. Darker Gradients become very grainy and the overall picture looks much darker than it should.

I am running Windows 7 64-bit with a NVIDIA GeForce 8600 GT video card

I have verified the video driver and monitor driver are the latest.

I have installed Virtual PC and with a Windows XP session on the same system it looks perfect

At this point I'm not sure if it is the video card causing the issue or the monitor itself.

I've attached a screen shot of my desktop showing the exact same image loaded in Windows 7 and XP on the Virtual PC so you can see the issue

If that doesn't show up with enough detail here is a link to the full image: http://www.ultimatewake.com/files/screenshot.jpg

monitor problems

monkey.1377 — Sun, 22 Nov 2009 15:55:41 GMT

Ive recently moved my dimension 5150 and now when i come to switch it on the monitor is not coming on sand its saying in power save mode press computer power button or any keyboard button or mouse ive done all this but still no response to the monitor how else do i solve as cannot use monitor or computer

Can I temporarily use different monitor?

jfire7887 — Sun, 22 Nov 2009 05:25:50 GMT

Hi,

I would like to know if I can temporarily use a different monitor with a family member's PC.

The PC is a Dimension L_r running Windows XP (originally ME). Its current monitor is an M991 (CRT; specs: http://support.dell.com/support/edocs/monitors/49vyr/en/spec/spec.htm). The spare monitor to be used is an M780 (CRT; specs: http://support.dell.com/support/edocs/monitors/M780/Eng/specs.htm); it is currently attached to a Dimension L_c running Windows 98SE. The resolution settings under Display Properties on both PCs are currently set to 1024x768. I can provide other information about both systems if necessary.

Thanks!

monitor

mother72 — Sat, 21 Nov 2009 22:04:58 GMT

my monitor is jumping up and down unconalble can any one suggest what it might be

Power Button on Dell Monitor Not Working

alexander2 — Sat, 21 Nov 2009 14:19:08 GMT

My warranty expired in January this year and the power button on the 17 inch Monitor now no longer working and I cannot switch on/off.

I found the small round metallic button very fiddly difficult to operate and am disappointed though not surprised it broke after just over a year.

Someone told me Dell monitors are automatically gauranteed for 3 years does anyone know anything about this? My genral gaurantee for the Desktop was for one year only.

If not can anyone advise re: costs for Dell fixing it? My local PC repair man says he cannot do anything. Any help would be much appreciated.

Thanks

Mini 10 HDMI connection to VGA

Jayne0101 — Sat, 21 Nov 2009 16:23:37 GMT

I travel giving presentations and business hosts all have VGA connections. The new Mini 10 has a HDMI fitting how can I use it for this purpose. Are there any converters, could I use a USB to VGA connection? Anyone else had this problem?

Some advice about the comming new firmware for U2410

Fudong — Fri, 13 Nov 2009 04:19:37 GMT

When we awaiting the firmware fix for the Graininess in sRGB and Adobe Modes,I hope that the new firmware will improve more than this.

there is some advice for it.

Please check the gamma of the pc mode in standard mode again,It looked like about 1.8 instead of normal 2.2 on my U2410 monitor.
I think it will be better If RGB gain or Color Temperature could be ajust for all modes.or at least in sRGB and adobeRGB modes.
I hope that Dynamic Contrast could be turn on or off in Multimedia mode.
I hope that all the options of user mode include Hue and Saturation could be ajust by DDC/CI,if Dell do not have a plan to support mouse/keyboard control,then I can do it by myself.

I/O device not working on 2407WFP-HC

raygan — Fri, 20 Nov 2009 21:01:19 GMT

my SD slot/reader for my 2407WFP-HC started giving me problems recently

I would receive an error saying that the I/O device is not working.

I moved the USB connection around for my aBIT IP35PRO to find a better connection and no luck.

I'm using the USB B-Type that came with the monitor to connect the monitor to my desktop. I do not have a USB A-Type available to try that connection.

My suspicion is that female end of the USB-B type is loose, since unplugging it halfway gets the device recognized, but not read the SD card.

My specs are:

XP PRO SP2 updated today, excluding IE8, using FF3.5

ABIT IP35 Pro v1.1 BIOS v.16beta09/

Intel C2D E8400

4GB Corsair CM2X2048-6400C5DHX 5-5-5-18 1.80V ver4.1

Advance thanks

How to transfer ownership on a dell u2410 monitor?

fbtool — Fri, 20 Nov 2009 23:03:57 GMT

I bought a u2410 monitor on Ebay and can't find what I need on Dells site to get the warranty transfered to me. Can anyone tell me what to do?

Thanks

U2410 Green/Pink Failure Analysis

DELL-Chris M — Fri, 06 Nov 2009 00:54:02 GMT

Updated 11/19/2009

(1) All received captures were tested and are within manufacturer specifications for color gradation.
(2) To alleviate the Green/Pink Color Gradation -
* Press the monitor Menu button to launch the OSD menu and display the Main Menu
* Down arrow to Color Settings
* Change from Standard to Custom Color
* Choose Gain. A default setting at 100,100,100 is provided and represents a neutral setting. Adjust the Red, Green, and Blue to suit your visual preference
* In cases where there is a need undo any color setting changes, you may select Menu- Color Settings- Reset Color Settings
(3) Dell will not issue exchanges over this complaint. If the Custom Color- Gain tweaks do not meet your approval, contact Order Support and request refund. They will need the following information -
Name:
Email Address:
Shipping address:
Phone number:
Monitor or PC Order number:
Monitor 20 digit PPID number found on the back on a label or on the slider card on the left rear:
Reason: U2410 Refund due to Green/Pink Tint

USA Order Support
Canada Order Support
UK Order Support

MONITOR GOES INTO SLEEP MODE - model # se198wfpv

dphun — Fri, 20 Nov 2009 18:45:09 GMT

I have had this monitor for a couple of years (great monitor). it was attached to my wifes MAC. all of a sudden the monitor starting to go into the sleep mode. we could get it back up again by turning the power off and back on again several times. we would have to power cycle the monitor anywhere from 7 or 8 times to 25+ times to get the monitor to stay on after each occurnence

I bought my wife a new monitor and moved this monitor to my kids PC (not a MAC). The monitor does the same thing on the kids PC. One strange thing that I noticed last night is that when it goes into the "sleep mode", if you look real close at the monitor you can till see the icons and windows on the monitor, but they are really, really faint.

on the PC, i have turned off all the power save mode so i have the monitor and hard drive never turning off.

I realize that the problem is not the PC's as this same problem has occurred on both the orignal MAC and now the PC.

Any suggestions? Thanks.

Monitor Contrast Issues

FasterOnFire525 — Sat, 21 Nov 2009 00:25:00 GMT

I have a Dell Plug and Play LCD Monitor (19", I believe) that has been in my posession since I purchased my Dimension 8400 in late 2004. About 2 years after we got it, we had some issues with it. Naturally, the warranty was expired. Every morning when I turned the computer on, the monitor would only remain at normal settings for approximately 2-5 seconds before it would change itself to the darkest possible contrast settings. We tried turning it off/on and resetting the factory settings, but these only restored it for a matter of seconds before it would change itself back. Usually after about 100 minutes of turning it off and on, it would give up and retain the factory settings. After a while we just got sick of fighting and the monitor was placed on the shelf above the desk. We used our aunt's old CRT monitor.

After purchasing a desktop from a friend who was upgrading, I decided to use the old monitor with it. The drivers have all been installed, everything seems to be working fine except the monitor. The old trick of turning it off an on until it gives up had been working, but this morning it just wouldn't give in. I have tried everything I know of, including running the monitor on it's own, disconnected from the computer, in which case, the monitor displayed it's color test, but it was quickly darkened to the darkest contrast setting. If the power supply, the drivers, the connection or the auto-adjust sensors were bad then it would either work or not work, right? If it is a sensor, is there a way i can fix it? Has annyone else had this problem before? Were you able to fix it? Does anyone have an idea of what may cause it to work better?

It has always been kept indoors, out of direct sunlight, at 60-80*F. After being stored on top of the desk shelf, it is possible that dust may have affected it, but the problem existed before that point. It is out of warranty, and I am looking into purchasing another one, but as I am a college student with a very limited amount of funds, I would really prefer to fix it. I don't really want to take it to a repair shop, as i'm afraid they'll charge me $40 just to run a diagnostic and tell me they can't fix it.

Thank you very much for your time, and hopefully, your solutions.

My new Dell 2408WFP monitor won't wake up.

hotkey — Wed, 10 Dec 2008 20:54:31 GMT

Subject pretty much descriabes my issue. I have a Dimension running Vista. Computer is awake but I have to hard reboot to get the monitor going. Pretty sure I've got latest drivers too.

???

SE197FPF monitor gone dead

tee eff — Thu, 30 Apr 2009 01:13:25 GMT

Hi,

My dell SE 197FPF monitor was working fine for almost 2 years, then suddenly went dead. No power issues with the lead/plug because i'm using the lead right now on another monitor. Anyone have any ideas?

Thanks

Dell Webcam Manager

jmasone — Sun, 21 Dec 2008 19:26:13 GMT

I just received a new Dell XPS 420 with a SP2309W monitor with builtin webcam. when i try to run the dell Webcam Manager, I get an error message stating that the webcam driver is not installed. I installed the webcam software from the CD dell included, so not sure what is going on. the webcam seems to work when accessed through Dell Webcam Central.

Any thoughts? Is this a possible compatibility problem between this new monitor and Webcam Manager that Dell hasn't tested out yet?

SP2309W: Pulsing button?

IsLNdbOi — Fri, 02 Oct 2009 16:21:57 GMT

Just received my SP2309W. Is it normal for the button / touch panel's main "key" (the one you touch to activate the menu) to pulse on and off constantly?

2408WFP monitor

MexieAndCo — Fri, 20 Nov 2009 17:01:55 GMT

I have a 2408WFP monitor, purchased around this time last year. I'm happy with it so far. I was hoping to buy another and operate in 2-monitor mode, but I can't seem to find the 2408WFP for sale on the Dell site. I see that there's a 2410 (fairly expensive), but I was hoping to work with 2 identical monitors side by side. A month or two ago the 2408 was available. Is it no longer available, even though the site does still contain information about it?

Thanks.

MexieAndCo

Monitor Factory Menu

DELL-Chris M — Fri, 20 Nov 2009 14:50:25 GMT

Changes you make in the Monitor Factory Menu are not covered by your warranty. That Menu is used by us at the factory only. Please do not enter or adjust the parameters within the Factory Menu.

E228WFPc monitor on for few seconds then too dark to read

illusionsacc — Fri, 20 Nov 2009 14:32:04 GMT

As with everyone else I have read with same issues, I have 4 of these E228WFPc monitors all exactly alike, all purchased in August 2008 and all 4 are doing the same thing within 2 weeks from each other. They come on for about 2 seconds, NICE COLOR, then go black and so dark you can barely read anything, but can see mouse moving and icons that were their. Ran system test, but so dark, can't see anyway, you get 2 seconds tops then dark. Other monitors tested on system work fine. How do I tell if inverter issues or what to buy since they are out of warranty about 2 months ? This is ridiculous spending money WITH A SYSTEM PURCHASE (which we did, not bought separate) to upgrade to the 22" and then they last a year. I have 4 total that need the exact same thing done. Where have you guys been SUCCESSFUL in purchasing from for the correct parts ? Thanks.

U2410 sRGB issue

simisimi2009 — Fri, 25 Sep 2009 17:06:14 GMT

Hi, I received mine 2 hours ago.
Anyway, I like the blacks, I keep it in sRGB mode, but I don't like that in Lagom black level test (http://www.lagom.nl/lcd-test/black.php) all the blacks are displayed with grain and I can see them from square #6. I use brightness 50 / contrast 50.
What can I do to skip that grain but also to maintain sRGB color ?

It's made on 12 June 2009, made in Czech Republic, rev. A00

Thanks

monitor driver

bowlsace — Wed, 18 Nov 2009 10:14:40 GMT

Can any one help me find a monitor driver for dell 172fp monitor ?

I have tried downloads but can not find this model number

Dual 2408wfp colour issues

Zoinky — Thu, 19 Nov 2009 22:00:40 GMT

I have had a 2408wfp since march of 2009 and i bought another one today, put them side by side and the new one looks WAY brighter (better looking) than my old one, i guess i never noticed how bad the first one was in terms of colour until i put it beside another one. I reset both the monitors to factory defaults to make sure there is no settings differences between them and the new monitor looks absolutely amazing vs the other. I even tried cranking up the brightness on my old one to highest yet it does get brighter of course but the colour still looks "dirty" sort of dimmed out I was wondering what could be the problem or how i can better test this and show it to you guys.

only way i can think of is taking a picture with a digital camera or is there other ways?

E173FPb moniter

vaoita — Thu, 19 Nov 2009 02:26:47 GMT

the brightness/contrast window comes on screen without pressing any button on the moniter. it then proceeds to flash between exit/brightness/contrast at lighting speed. it will go away, but returns quickly over and over and over................. until u turn off the screen. and then comes back as soon as the screen is turned on. any ideas how 2 fix?

Windows 7 + DELL G2410 - not interoperable ?

muppetandchums — Thu, 19 Nov 2009 10:37:32 GMT

I have just bought a DELL G2410. It works fine with VISTA.

Given experiences with VISTA I have moved to WINDOWS 7 (Ultimate).

Clean Install (eventually). G2410 connected to Shuttle SX38Pro via DVD-D cable. No additional programs installed, no drivers for ATI 2400 Pro installed. Baseline OS.

At POST no problems......after W7 splash screen goes into SCREEN SAVER MODE and will not ' wake up ' - unable to log on !

Connect old Apple Display.....works like a dream with W7. Is this progress I ask myself ?

DELL Mumbai technical support not very helpful.

Advices please ?

Richard

PS Yes I went into W7 and switched off Display & HD nonsense; they both NEVER switch off. No change in behaviour.

s2409w HDMI setting won't go into power-save mode

es_en — Fri, 10 Apr 2009 13:47:57 GMT

So I've searched high and low on these Dell community forums (as well as other sites) and I haven't seen this problem documented.

The problem I'm having is when I hook up the HDMI cable from computer (530 slim tower) to my s2409w I get a nice clear picture and everythign works as expected, until I put the computer into sleep mode. The computer sleeps but the monitor goes blank almost as if it were going to sleep, but then displays the default monitor screen saver that says "hdmi cable not present". What I was expecting was the monitor to go into power save mode.

When I use my DVI cable or VGA cable and put the computer to sleep, both the computer and the monitor go into sleep mode as expected. This problem only occurs with HDMI.

I've tried setting the monitor to "auto detect" and "hdmi" for cable selection and neither work for putting the monitor to sleep.

Anyone have a solution, or similar experience? I've seen lot's of posts about the hdmi audio power save problem, but not with this one.

-thanks

2407-WFP-HC as second monitor with Windows 7

buginblue — Thu, 05 Nov 2009 10:49:09 GMT

Had 2407-WFP-HC monitor working as dual monitor with my Dell XPS running Vista. One split cup of coffee later, the XPS is now a Vostro 1720 running Windows 7. The new machine doesn't recognise the 2407-WFP-HC as a second monitor. If it is connected at start-up the laptop screen stays blank. Only one monitor shows in the control panel. There are no new windows 7 drivers listed for 2407-WFP-HC.

Also the driver install instructions for 2407-WFP-HC in Vista state that setup.exe should be run after unzipping. There is no setup.exe in the unzipped files.

Thanks

U2410 Banding issue

mat_ros — Fri, 30 Oct 2009 11:12:53 GMT

I'm trying to calibrate my U2410 in sRGB, aRGB and Standard mode but it seems there is no way to avoid a noticeable banding effect in greyscale gradients. My calibration settings: 6500K, 2.2 gamma, 120/130 cd/m^2 are absolutely standard for graphic working. I tried to change the calibration software, but the result was always the same... even the smallest change in gamma curves produces a series of clearly noticeable stripes in the Lagom gradient test.

This is my situation:

With the banding and dithering issues the sRGB and the aRGB presets are de facto useless.
Standard preset comes with a native gamma of 1.8 so calibration produces an heavy change in gamma curves and a more noticeable banding effect.
Factory calibration is meaningless in my case since DeltaE >> 5 for aRGB mode and Standard Mode (I know.. this preset is not factory calibrated but color deviations are embarassing).
The other well known issue, i.e. Green-Pink Tint issue, is de facto absent so my monitor is lucky from this point of view.

Is banding a "normal" thing or an issue of my monitor? What can I do at this point?

Thanks.

P.S. I tried to reset monitor settings and video LUT so many times...

2407WFP Monitor Power supply failure

Haehnle — Tue, 17 Nov 2009 20:15:07 GMT

where do I get spare parts for the 2407 WFP monitor in Germany?

after warranty was over for about 2 months the big capacitor on power supply board turns to smoke and dust. I changed it but there´s still no power on the board. So I´m looking for a new power supply board to fix the monitor.

Anybody able to help?

greets from Lake of Constance, Germany

Jochen

Dead/Unlit Pixels on 2209WA

hwmax — Tue, 17 Nov 2009 17:02:43 GMT

I have just received this monitor today and all was well I thought until I noticed a group of 2-3 pixels which were dark against the white page I was viewing, the pixels appear grey so I thought it may have just been some dirt so I used a lint free cloth to to rub gently but they are still there. I have tried DPT to no avail, this further showed the problem though, the grey area shows on all the bright backgrounds but not on the black. Whilst not a major problem, it is quite annoying when writing a word document/email or viewing a light web page. What are my options on this? Thank you for your help.

DELL UltraSharp 3008WFP - Panel Uniformity Issue

divau — Wed, 18 Nov 2009 00:35:03 GMT

HI, I received the monitor Rev A03 yesterday and during profiling it has a noticable green/magenta gradation from left to right, most pronounced on the lower right corner. I've already lodged a replacement request but was wondering if this is a known issue with the A03? From the forum it doesn't seem like a common problem like it is for the U2410s so hopefully the replacement will be okay.

Thanks.

Unable to get native 1600x1200 resolution with dell 2001FP monitor

acidrow — Tue, 17 Nov 2009 04:49:50 GMT

Hi,

I have been using a Dell XPS gen 5 for over 4 years now with no problems. I just purchased a dell 2001fp monitor and I am having trouble getting it to display its native resolution (1600x1200) in either VGA or DVI mode. The highest resolution it displays normally is 1280x1024. In VGA mode, when I try to change the resolution to 1600x1200, it gives me the "cannot display this mode" and doesn't work at all. In DVI when I try 1600x1200, it gives me a picture but it only shows part of the screen and if I scroll with the mouse on the edges it moves the viewable portion of the screen, clearly not what i want it to do. I simply want to be able to use this monitor as it is supposed to work at 1600x1200. My graphics card is a x850 XT platinum edition. I've tried updating the drivers for both the graphics card and monitor (both I downloaded directly from the dell website) and still no luck. Also, The ATI catalyst center (when I have the DVI connection in) tells me the maximum reported resolution of the 2001fp is 1280x1024 which is not correct. Any help at this point would be much appreciated as I've tried all the usual things I could think of to try and fix this and I've had no luck

Hey Dell, how about playing fair? Publish the negative U2410 product reviews

vgosselin — Tue, 17 Nov 2009 16:16:14 GMT

Hey Dell, if you're going to let customers submit reviews for products on your website, how about playing fair?

No wonder this item has a 4.8/5 rating if you censor the critics.

This is the review I submitted for the U2410 - twice in 2 weeks - and was never published. It's not like I was using offensive language.

I was also contacted by a Dell representative after submitting my review. He requested infos about my issues, wanting to help, to which I replied with details (see below for my answer). Since then, no answer and my review is still unpublished.

Way to kill your customers' trust and satisfaction.

U2410 PRODUCT REVIEW

This monitor suffers from an intense Green/Pink tint issue on the sides and was acknowledged by Dell's technical support team. Unfortunately Dell statement on this is that it will not be fixed. Look on the Dell's Community forums for more information on this.

There is also heavy grain, noise and dither problems while using the Adobe RGB & sRGB mode. I'm also experiencing this heavy grain under the Game/Video mode when connected on my PS3. Watching Blu-ray movies is a pain (view attached picture for sample). Games also look bad and pixelated.

The monitor is not horizontally fit, meaning that the right side of the monitor is lower by a few millimeters. You can tell by just looking at it.

As a graphic designer, I had my share of monitors in the past years and this is by far one of the worst product you can invest in.

EMAIL FEEDBACK

Dear Customer,

Thank you for the review you recently submitted on Dell.com. We are committed to having your voice heard across our online community. When we read your review we noticed that you mentioned an issue and we would like to help solve it. We want you to be happy with your purchase from Dell. In order to assist you we need to know a little more about the issue. Could you please provide me with any of the following information so we can find the specific details for your order?

Order Number- this can be found by either logging into your Dell Account and retrieving your order history or can be found on a product invoice shipped with your system. Customer Number- this can be found by either logging into your Dell Account and retrieving your customer number from your account profile or can be found on a product invoice shipped with your system. Service Tag Number- This can be found on your Dell product. For notebooks, this is found on the back of your machine. Desktops and Printers have service tags on the front or back of the machine, depending on which model you have purchased. Case Number- Dell Customer Care Case Number provided to you if you had previously called our support team.

You can reach me via email.

Regards,

***

And my follow up :

Hello ***,

Thanks for the feedback.

Order number (original) = ***
Order number (replacement) = ***
Customer number = ***
Service Tag / Product # = ***

You might want to take a look at the Dell Community forums for discussions regarding the U2410 monitor. There is plenty of consumers affected by the various issues and unfortunately it doesn't seem Dell is interested in dealing with it as mentioned by a Technical Support member.

1. About the U2410 Green/Pink Tint Analysis where TS mentions there will be no fix for this :
http://en.community.dell.com/forums/t/19302919.aspx

2. General thread about the Tint issues customers are reporting :
http://en.community.dell.com/forums/t/19297120.aspx

3. Thread about my own problem with grain/noise/dither problem. I requested an exchange as suggested and problem persist on my second unit.
http://en.community.dell.com/forums/t/19302511.aspx

I would most definitely request a refund for this item, unfortunately the 15% administration fee is a turn-off. Especially if I must add the shipping fees to it.

I believe this product could be outstanding if Dell was showing interest in the production quality. Hopefully the major issues will be resolved by the next revisions. Until then, it is most definitely a poor product and, as stated in my review which I really hope will be published, will not be recommending it to anyone.

Thanks for your time.

Burning smell Dell Ultrasharp 2005FPW

exiemise — Tue, 17 Nov 2009 17:38:46 GMT

The monitor still works and gives a good picture when connected, but there is a strong smell of burning plastic coming from the rightside of the monitor.

When i connect an USB cable to the monitor and the Macbook, my computer says: "there is a poweroverload on the USB".

From the outside there is no visual of burning damage.

History:

A few days ago when i plugged in a 8GB USB stick from Sandisk in the upper USB of the monitor, on the right side.

The USB port didnt work, so i tried a different one of the monitor. That one still worked.

After an hour i smelled a strong burning smell of plastic caming from the right side of the monitor.

The things i had connected to the usb Hub of the monitor were: Logitech keyboard and Steelsound 5H soundcard

My question now: is it dangerous to use the monitor? I bought it in 2006, can Dell still do something about it?

I have unplugged the monitor now.

Did the monitor pass the Self Test: Yes

Monitor 20 digit Serial PPID number = GB0P65373583658A1NZL

Monitor ports tested = VGA + DVI

Video card and ports tested = DVI out on Macbook Pro 2007

Operating system = Windows XP SP3 (Bootcamp), 16 november 2009 last time updated

Only Monitor and Macbook Pro were connected on Belkin SurgeMaster 6 ports http://www.norrod.nl/onetrail/images/low/68731-267.jpg

vertical green line on 2405 FPW monitor

jodaviess — Mon, 09 Nov 2009 15:20:07 GMT

Hello,

Recently, a vertical green line appeared on my DELL 2405 FPW monitor. Any suggestions on how to correct this problem?

Thanks.

difference between UltraSharp 1708FP and Professional P170S monitors ?

JMPat100 — Tue, 17 Nov 2009 00:21:57 GMT

Both are 17" 1280x1024, similarly priced. I can't find what difference there is, other than the latter mentions low power consumtion. Thanks.

new Dell U2410 laptop/PC blinking/black screen display

carbunko — Sun, 15 Nov 2009 04:42:29 GMT

Hi everyone, im new here in the forums.

I just bought a Dell u2410 monitor and I have it attached to my Macbook pro laptop using DVI-DVI cable. My problem is that the display of the monitor "blinks" frequently. What i mean is that the power of the monitor is turned on ( blue color ), no power save mode messages or any from the monitor. power doesn't turn orange. It just turns black for 1 second and then turns normal again.

I have a mouse and keyboard attached to the 2 USB ports at the back, and when the monitor turns black, i can still type and move my mouse.

This happens frequently. But sometimes, it doesn't happen at all. sometimes it blinks once every 10 mins. sometimes it blinks a LOT enough to annoy me.

I have tried using DVI-VGA(monitor) and the same thing is happening. I tried removing my external mouse,keyboard. same thing. it is the same whether my macbook pro's display is turned on or off( clamshell mode ).

I am using a 2007 Macbook pro 15-inch, 2.2Ghz, 2GB ddr2 ram, NVIDIA 8600M GT. I run the macbook pro without the batteries. Please help :(

Additional Info/Updates:

I tried turning off the laptop with the monitor on. With that i can only play with the OSD using touch. anyway i noticed that even without the laptop, the monitor was still blinking. i can play with the OSD even when it blinks.

As of this moment, after going out and turning off my monitor, i go home and turn it on again. this time, the screen is completely blank. the power button is on. I can play with the touch OSD but cannot see it. I can say because I see the lights turning on for the OSD touch. I cannot also see the self-test provided. but i know its working because the touch blue lights are reacting

I have tried connecting the monitor to a PC via DVI -> VGA and VGA -> VGA to no avail. the monitor stays on with the blue light, but no picture whatsoever. incidentally, i noticed that during when my monitor was still showing picture, the vents at the back were warm. now i have tried turning it on for more than 10 mins and its not getting warm. I don't smell anything burning. i checked the fuse on the chord and it looks like it hasn't blown.

Also both windows and mac are able to detect the monitor and change its resolution. I can even hover my mouse over to my u2410 though i cannot see it.

My 4 USB ports are also working when i attached the upstream/downstream to my pc/laptop

Curious, is the 2408wfp official not sold anymore?

Moefman — Mon, 16 Nov 2009 04:10:44 GMT

I'm just asking, as I can't find it on the Danish Dell site anymore? Hmm... I've had two 2408 units to try, both having bad uneven strange panel light asymmetry , where the left side was much brighter than the right side that were normal. Now I'm waiting for a third unit to try. I said, that I didn't wan't another 2408 from the same collection as the other two I got, as it probably would have the same panel faults. But its been a week ago, since the swedish technician said, that he would send a new one. But now I'm thinking... maybe Dell is out of 2408s, as it didn't take more than a couple of days with the 2nd one I got?

Moef

Monitor enters power save mode...

stumpedyetagain — Tue, 17 Nov 2009 11:13:37 GMT

I was looking through other people's problems with the same or similar symptoms and can't get over my problem.

PC - Dell Dimension C521

Monitor - 2007WFPb

OS - Vista home basic

Video card.

I can only use the on board video. When plugging into the Video card I get the message "Enabling power save". This happens on boot up or if I just do a straight swap whilst the system is up and going.

What I have done - Changed the video card for a known working one. Checked all the settings that I can think of in the system and in "Set up". Tried various things from other problems listed on this site.

Originally happened about a week ago. Switched PC off, switched back on some time later and the problem started.#

Any help would be appreciated.

Dell Monitor SP2009Wc Not Working

JackBauerFan — Sun, 15 Nov 2009 15:03:26 GMT

Hello,

Last night, my SP2009Wc monitor stopped working. I turned off the monitor. Went upstairs for about 15 minutes, and came back down. Turned the monitor on, only to find that the monitor was no longer displaying properly. I worked for literally 3 hours to fix the solution, including the color test, but that didn't work. I tried a different video cord (blue). That didn't work. I unhooked the monitor and computer for the umpteenth time and hooked up the computer to a tv, and that worked fine. But I can't have the computer hooked up to the TV. I unhooked and rehooked the computer and monitor several times. I was going to use the white video cable, but my Studio 540 doesn't have a port for it.

Anyway, the problem with my monitor is the fact that it is displaying fuzzy, distorted-pixelation. I messed with the power cords, the video cords, the USB cord--the whole shebang--and nothing. I pressed the menu button above the power button, but it didn't display correctly on the monitor. You could tell that the menu was up, but you couldn't read it at all. The static-pixelation-stuff was vertical and was moving up and down. So this is obviously a problem with the monitor. I don't want to spend big-bucks on a new one, because I've had this for about a year, and the warranty might be up. Any help would be greatly appreciated. Thank you!

This is an idea of what the monitor looks like with the static/whatnot:

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2209WA | New | Off-white band at bottom (white screen)

FocusedMoments — Tue, 20 Oct 2009 15:47:29 GMT

Hi. I have a brand new 2209WA. Out of the box, I have the following:

- Set screen to all-white (or just open a browser ... screen is white and where I first noticed)

- Top 90% of the screen is fine and pure white

- Bottom 10% (all the way left to right) is an off-white colour ... looks like the yellow shade of white.

Any suggestions before I send this back? :( I've tried calibrating etc, but the fact that this is only affecting the bottom 10% of the monitor makes me think it's a real issue, not a calibration/viewing angle thing.

Thanks much

(FYI, Video Card is an ATI 9850, drivers are fully updated. this is a hardware issue).

Dell 2408wfp not going into sleep mode when connected to VGA

Isoparm — Wed, 16 Sep 2009 02:21:30 GMT

Hi,

I've got a pair of Dell 2408wfp's (A01 & A02), that are connected via a VGA kvm. When the computer turns the monitor's off, the monitors show a "No VGA Cable" message that bounces around the screen instead of allowing the monitor to go to sleep.

Is there a way I can get the monitor to go into sleep mode instead of having the "No VGA Cable" message bounce around?

Is it the KVM that is causing this?

Thanks

Monitor won't wake up - Displayport - ATI Radeon 3470

Xandertje — Wed, 22 Apr 2009 08:05:06 GMT

After my computer goes to sleep, I can't get the monitor to wake up again about 80% of the time. I just have to do a hard reset.

I can connect via remote desktop without any problem.

I have tried pressing keys on the keyboard and moving the mouse to no avail. If I turn the screen off and on, it just says 'entering power saving mode'.

Configuration:

OPTIPLEX 960 MT - Bios version 3
256MB ATI Radeon 3470 PCIe
2408WFP
DisplayPort

I tend to think that it is DisplayPort related. I never had this issue before using other computer-monitor combinations and DVI.

I tried installing the newest BIOS on the computer and installing the newest ATI driver. No change.

Any ideas?

Dell UltraSharp 2408WFP Monitor won't adjust heightwise

Denise_M1 — Sun, 15 Nov 2009 21:33:42 GMT

Hi,

I've had the Dell UltraSharp 2408WFP monitor for about a year. When I first got it, I could raise it up and down horizontally on the track. I was just cleaning my desk and all the peripherals. When I was dusting the top of the monitor, it lowered and clicked in place on the track. There's a thin, rectangular button on the back of the track, which I assume is for height adjustment, but when I press it, it won't release so I can't raise the monitor. I don't see anything else on the back that would release the height adjustment.

Does anyone know if there's something else I need to do?

2408wfp + NVIDIA 8800GT = Displayport not working

almaalma — Fri, 13 Nov 2009 13:32:41 GMT

Hi,

today I purchased a DVI-D > DisplayPort cable to connect my PC to the 2408WFP monitor, unfortunately the monitor doesn't detect the DisplayPort conneciont showing the message "No DisplayPort Cable". I tried to shut down Windows and reboot with the new cable connected, no luck.

Please tell me if I can try something or if I should start an RMA procedure.

Thanks

Best Cable to Connect Monitor/Computer

Matt Harris — Fri, 13 Nov 2009 04:19:59 GMT

I recently bought a Dell Computer with a 1GB nVidia GeForce GT220 video card along with a ST2410 24" Monitor. The only cable that came with them was VGA to VGA, which seems kind of a lowest common denominator. What sort of connector cable do I need to make the most of my system.

From looking at the computer, it has three ports - VGA, DVI & DisplayPort. The Monitor has VGA, DVI-D, & HDMI. I am thinking DisplayPort cable with adaptor to HDMI, but wanted to get some feedback. I thought to try to tech support chat, but got a message that my support has expired (strange - I should have it for 2 years).

Anyway, opinions and advice appreciated.