Printers

I keep getting a PDL fault on my 1320c Color laser printer

defraser — Tue, 25 Mar 2008 04:09:54 GMT

I have been in contact with Dell support and they say it is a software problem and not the printer. I am running Win XP Media Edition and use a USB hookup. This problem seems to come and go at various times (usually the most inopportune times). I have reinstalled the drivers and received a new update from Microsoft; neither of these attempts has succeeded in resolving the problem. I anyone has any suggestions I would appreciate it.

Install 924 AIO on 64-bit Vista

leh0201 — Mon, 31 Aug 2009 16:47:52 GMT

I have a Dell 924 AIO printer that I want to connect to my Dell Studio laptop, which runs the 64-bit version of Vista. The printer is a few years old and has previously been connected to a desktop that runs Windows XP. Since the printer pre-dates Vista, the disk that came with it doesn't include Vista drivers. I tried to find the driver on the Dell site but could only find the 32-bit driver. Where can I get the 64-bit driver?

Once I have the right driver, will this be a simple installation? I searched this forum but could not find a question about a fresh install. This printer has never been connected to my laptop, so there shouldn't be anything to uninstall or otherwise clean up, correct?

Side note : The scanning function of this printer stopped working at some point (perhaps after I installed XP SP3). I lacked the nerve to try to fix that problem, despite helpful advice on this forum. I can live without the scanner, but if it miraculously starts working with Vista, that would be cool!

AIO 922 Printer won't scan

brogers68 — Mon, 23 Nov 2009 23:06:05 GMT

Despite uninstalling and reinstalling the printer and reinstalling the drivers, this printer will not scan. The button on the printer will not work and the "Dell AIO Center" does not exist, so there is no way to scan from software. This event seemingly happened without any clear cause because the printer scanned fine until recently.

1815dn firmware update problem

swede1 — Mon, 23 Mar 2009 09:49:11 GMT

I'm trying to upgrade the firmware of our 1815dn, but it fails because of an "invalid file name/path" which I get at step 7, see below.

I following these instructions (they can be found at http://support.us.dell.com/support/downloads/download.aspx?c=us&l=en&s=gen&releaseid=R207423&formatcnt=2&libid=0&fileid=290592):

1. Download the “Dell_1815dn_V1.03.04.03_smdall.hd ” on the desktop of the system that is connected to Dell 1815dn through network.
2. Find the IP address of your printer using the following steps:

a. Press the “Menu” button on the printer operator panel and navigate to “Reports”.
b. Use the arrow keys and scroll to “System Data”.
c. Press the “Select” button to print the system data report.
d. The printer’s IP address appears near the bottom of the page.

3. Open up your internet browser and key in the IP address of your printer. Click on “Printer Settings” link.
4. Then click on the “Update Print Server Firmware”.
5. After clicking on the link, it will prompt you to enter your printer’s network password. The user name is admin, and by default, the password is blank. Click OK after entering.
6. After clicking on OK, you will see the Update Firmware page. Click on Browse to locate your “Dell_1815dn_V1.03.04.03_smdall.hd” file.
7. After locating your firmware, click on the Update Printer Firmware button. You should see the Flash Upgrade message.

I moved the file to the root of c:\, removed all spaces and underscores in the filename, even renamed it to "smdall.hd", but it still fails.

Could anyone help?

AIO 960 not printing on Vista

BBishop222 — Tue, 24 Nov 2009 17:23:45 GMT

I have a Dell AIO 960 printer that I cannot get to print with my Vista machine. The XP machine in the house prints fine to the printer, so I know it's not the actual printer that's a problem. Any thoughts?

Scanning with V305 Printer

Plingi — Tue, 24 Nov 2009 21:28:45 GMT

With my old XP computer and my HP printer I could place a picture in the printer click scan and then tranfer that picture to my pictures folder. I have tried that with my new Vista computer and V305 printer. I get a message that says I need OCR software to accomplish my task. What is OCR and where do I get it. Will I be able to then accomplish my task?

Windows 7 - Print que doesn't empty when print job is done.

DMSimpson47 — Mon, 23 Nov 2009 05:58:55 GMT

I have just installed Windows 7 Home Premium on an Inspiron 6000 and I have experienced the same problem that I have on an Inspiron 531 desktop. When you print a job to a Dell MFP1600n that is connected and installed on the network, it doesn't empty the print que. Every time the computer is booted, the print job prints. It is necessary to manually go into the print que and cancel the print job. Any solutions? If not, we need to report it to either Dell or Microsoft.

W5300 and Ubuntu

sansdjh — Tue, 24 Nov 2009 17:42:02 GMT

I am trying to print to a Dell W5300 using Ubuntu. It is obvious the printer is a Lexmark with the "LexLink" in the web control panel. I have tried using the Ubuntu T630 and T640 drivers but it will not print. Windows prints to it with no issues using the T630 driver. Any suggestions?

THX JHS

966 problem when faxing and copying

mobas9 — Tue, 24 Nov 2009 15:56:47 GMT

Hi Ive had the 966 all in one for a few years now and its always worked fine until recently. when i would make a copy or send a fax a 1inch black line will be printed on the page down the right side edge to edge. any ideas how to repair this? thanks

recycling printer cartridges

louisetaylor1 — Tue, 24 Nov 2009 14:22:38 GMT

I'd like to know how I can recycle Dell printer cartridges in the UK - ideas?

Dell 3100cn Colors are way off

nephesh — Tue, 24 Nov 2009 13:51:20 GMT

I am so frustrated! I have had a Dell 3100cn at my house for 4yrs and can still not get it to output colors that are even slightly close to what's on my screen. I purchased one for my home because I am a graphic artist and use one at work and It prints fine there. Colors seem muddy and desaturated. I have tried changing the color profiles (.icm) and the printer description (PPD's) with no change. Has anyone else had this problem? What should I look for to fix this? I am an IT professional so I will understand any technically detailed concepts. Thanks!

AIO dell printer won't print?

igogi — Tue, 24 Nov 2009 06:28:04 GMT

My warranty expired for my Dell AIO 926, and now it's refusing to print.

I get either one of two messages:

1. "The printer cannot establish a connection to the computer"

2. The printing status bar goes all the way up to 100%, but nothing comes out?

I've tried reinstalling both the printer and the wireless adapter 3300, but to no avail.

Thanks for the help!

Dell Photo AIO Printer 966 Won't Print After Upgrade to Windows 7

Michael786 — Wed, 18 Nov 2009 18:14:09 GMT

I have an Inspiron 531 computer. After upgrade from Windows Vista Home Premium to Windows 7, I had a problem finding the new printer driver, but with Dell's help, it was loaded. Now the printer still won't print. I am getting the following message:

Dell Photo AIO Printer 966

Communication Not Available

The printer cannot communicate with the computer Please turn on Enable Bidirectional; Communication setting in the printer properties dialog.

I have tried to do this but have been unsuccessful. Please help.

Thank you.

What is %APPDATA%

kegslob — Sun, 16 Aug 2009 18:14:48 GMT

I am trying to install software for my new printer, and HP Officejet 6210 all-in-one. While installing the software I get a fatal error which states "Could not access network location %APPDATA%\."

What is this and how can I get around this?

Dell AIO 924 driver solution for windows 7

mlasfeller — Mon, 23 Nov 2009 18:42:10 GMT

Anyone had any success installing drivers that works for this Dell AIO 924 printer in Windows7?

Need Dell AIO 924 driver solution for Windows 7

delmis — Sat, 14 Nov 2009 06:27:01 GMT

Has anyone had success installing a driver that works for this Dell AIO 924 printer in Windows7.

I'd be grateful for a solution.

delmis

Print Filter Pipeline

clifbyrd — Mon, 23 Nov 2009 21:33:10 GMT

I am new to this forum and apologize if this has been discussed before. I run Vista and have a Dell 968 printer attached to the computer directly via a USB cable. Sometimes, but not always, the document fails to print and I get a message saying the "Print Filter Pipeline Host stopped working and was closed". Any solutions would be greatly appreciated. Thanks.

Clif

<ADMIN NOTE: Email Removed Per Privacy Policy>

Scan Button Event - 2135MFP

dtrose — Mon, 23 Nov 2009 21:50:18 GMT

Unpon initiating Scan from MFP 2135cn, Scanner pop up box appears (on Win 7 Desktop) asking me to "Select the program" to launch but nothing is in the box to select.

I've unstalled EVERYTHING related to the Dell Printer and Scansoft and still nothing.

Anyone have any ideas?

Enable Bidirectional Communication error when attempting to print to Dell 725 printer plugged into Inspiron 6400 laptop after Windows 7 installed

nickyct — Mon, 23 Nov 2009 18:29:05 GMT

Dell Inspiron 6400 laptop, Windows 7 Home Premium 32-bit. Downloaded most recent 32-bit driver for Dell 725 printer. Plugged printer into laptop USB port, tried to print and get error: "Communication Not Available. The printer cannot communicate with the computer. Please turn on "Enable Bidirectional Communication" setting in the printer properties dialog." I check the "Enable bidrectional support" box on the Ports tab of the printer properties dialog, click Apply, click OK. Try and print again, get new message, "Communication Not Available. The printer cannot communicate with the computer. Try these solutions: -ensure the printer is powered on, -disconnect and reconnect the priner's power cable, -disconnect and reconnect the USB cable, -check your Firewall settings to ensure printer communication is not blocked, -Restart your computer." Tried all this but it did not make a difference.

Dell 3115cn Duplexer will not work with WINDOWS 7

flugsaurier — Mon, 23 Nov 2009 18:15:16 GMT

Hi!

Iuse now Windos 7 64bit Ultimate and i can't get the duplexer to work. Before with XP PRO it worked without any problem but yet i can't choose the double-sided print option in the printer options - they have a yellow warning sign.

If i try to choose the double print option with 'FLIP ON LONG EDGE' i'm getting an error [DUPLEXER]: [NOT INSTALLED] but it it installed.

Full Error description:

There is one or more conflicting settings:
[2 Sided Print]:[Flip on Long Edge]
[Duplexer]:[Not Available]

I already reinstalled the 64bit driver but it dosent changed anything- still the same problem.

hope someone can help me.

thx, flugsaurier

rem: btw. Windows 7 was a new installation NO upgrade from XP to Win7!

5110cn error messages "Reseat Black Toner" & "CRUM ID 093-963"

Satch99 — Thu, 28 Aug 2008 06:00:12 GMT

I just replaced the black toner on my 5110cn printer and am getting the messages, "Reseat Black Toner" and "CRUM ID 093-963". I've taken out and put back in the black toner several times and it always clicks into place just the same as the other color cartridges. Does anyone have any thoughts?

Print spooler not running

paulk277 — Mon, 23 Nov 2009 13:57:20 GMT

Hi I`m running a 3 week old Inspiron 1750 with Windows 7 home premium I have tried installing 2 old printers, canon pixma ip90v & epson c66 and with both I get the error messagage, "print spooler service not running. I have tried using the windows button R combination going to services.msc and restarting the spooler but getting the message not responding in a timely fashion, is it just that my printers are not compatible despite what it says on their webpage? or is something screwy with my machine?

baffled

thanks in advance

Dell Wireless Printer Adapter 3300 not connecting to Belkin N+ network

Thavenaar — Mon, 23 Nov 2009 14:32:20 GMT

My Dell Wireless Printer Adapter 3300 has been working fine with my DELL All in one printer (964) and my Belkin 54G network. I upgraded to a Belkin N+ router and now the printer adapter cannot find the network. I followed the instructions I found in another thread and updated the firmware on the Wireless Printer adapter. I put my 54G router back online and was able to connect and in fact, that is how I was able to update the firmware. When I put my N+ network back online the printer adapter does not recognize it when i try to set it up using the DELL Set-up Wizard with the new credentials. Since I cannot seem to get this adapter working with my N+ network, is there another wireless printer adapter I can buy that is compatible with the Belkin N+ router?

Dell 1700 Printer Margins Reset - Prints Into Right Margin

ralpharino567 — Mon, 21 Sep 2009 02:21:49 GMT

I have a Dell 1700 that has a count under 4000. The Dell 4600 unit with Dell issued XP Pro recently decided it didn't recognize the Dell printer after I unplugged and plugged back in the USB cable. I reinstalled the driver for the printer and now it prints into the right margin and the right side of the print is light. The cartridge is new. I thought it might be a driver problem, so I plugged it into my Mac and it installs correctly but it prints with the same margin problem.

I have found a thread on here with the exact same problem that was apparently never solved. The link to the forum is: http://en.community.dell.com/forums/t/18864919.aspx

I have uninstalled and installed the drivers numerous times with whatever variation I could come up with. The problem persists. Each time I diligently deleted the drivers under the C: drive and under "Printers & Faxes" > File > Server Properties > Drivers > Remove. I even tried to install the Lexmark e332n drivers and while the printer works, the problem persists. I have also reset the printer's settings numerous times via the instructions on the other thread. The problem persists.

I would like to know two things:

How can I print a "quality test" page to see what the margins are? I have printed the "Dell Laser Printer 1700" stats sheet but it does not have the margins information on it like the printouts of those on the other thread.
How can I reset the margins on this printer to make it usable again?

I suspect that a number of people have had this problem over the past year as I have found several questions on Fixya.com as well. None of these give any solutions.Perhaps someone has solved this problem?

Firmware 'upgrade' R152145 seems to have killed my 946 printer

helomech407 — Tue, 03 Feb 2009 22:56:17 GMT

I tried to install a firmware upgrade, R152145 because it was there and seemed like a good thing to do, and now my printer wont turn on. If I plug it in to the wall, the power button just flashes every three or four seconds and it makes a quick dit dit sound each time it flashes. nothing on the display, win XP Dell PC won't communicate with it. Drivers wont install, and wont let me reinstall firmware. Any way to reset this thing or did this so called 'firmware upgrade' turn it into an oversized high tech paperweight? Even unattached by usb, same result.

Vista Home Premium to Windows 7 Home Premium

Michael T — Mon, 23 Nov 2009 04:50:16 GMT

Hello. My name is Michael. I purchased my Dell computer system on 5-14-08. I upgraded from Vista to Windows 7 by purchasing the upgrade disk directly from Microsoft. Since I performed the upgrade on 11-05-09 I have been unable to use my printer. I have gone to Dells download center on numerous occasions to download the drivers for my printer, a Dell Photo AIO 926. I seem to have been locked out of downloading any updates or drivers since Dell no longer recognizes my OS. Does this mean Dell will no longer support their product because I did the upgrade my self and did not purchase the upgrade from Dell? If you look at my order history at Dell you will see that my last order (a couple-three weeks or so) ago was for $150.00 in ink, in preperation in copying much of the new information for my Windows 7 upgrade. As a matter of fact I have spent a fortune buying ink from Dell since I purchased my system 18 months ago.

I have a Inspiron 530s, .

It's been almost three weeks trying to solve this problem and still I have no printer working. Microsoft has been trying to help me, but until I have the drivers installed for my printer, they can be of no further assistance. I would very much appreciate it if someone would e-mail me and help me get this issue resolved.

Thank you, Michael Stark

Dell AIO 966 wont print

seanvv — Sun, 22 Nov 2009 18:51:15 GMT

Hi all i have a dell aio 966 printer and well just wont print not even a test page , it comes up with a error saying enable bi directional support in properties , so off i go when i get to the box its ghosted out so cant tick it , spent hours on bt it support who took control of my pc to no avail then they said its a problem with dell , cant understand it the printer used to work fine . It has been uninstalled and re enstalled over and over again to no avail , running on vista i'm stuck have checked everything just cant get it to work have tried usb and network connection printer sees the printer just no prints can anyone help ?...

Odds that Win7 drivers will be created for printers not compatible

parkside — Sun, 22 Nov 2009 19:07:39 GMT

Have friend with A960, purchase new system, and finds (no they did not check before) out it will not work wiht Windows 7.

What are the odds drivers will be created for items on the not compatible list?

AIO 948 prints pictures too dark

blastcleaner — Sun, 22 Nov 2009 23:38:09 GMT

Hi, I have AIO 948 connected by USB to Dimension 5150 running Win XP service pack 3. It prints pictures too dark and the colour representation is not correct, not what you see on the screen, for example steel grey looks more greeny than grey. Content is fine otherwise. Any ideas please? Thanks

942 AIO copying problem

Devildoc432 — Sun, 22 Nov 2009 01:05:21 GMT

I have developed a problem with my 942 AIO: when I try to copy a document, the last several lines of the copy gets amputated. Am running XP and I don't think any new programs have been installed recently. Printing seems to work just fine. Searched the forum but haven't found this specific issue addressed. Any help would be most appreciated. Thanks.

Devildoc432

Dell 720 Printer

Prossner01 — Sun, 22 Nov 2009 16:26:31 GMT

If anyone can help I would appreciate. When my wife turns on her printer the ink cartridges slam right to left and then stay on the far left where they cannot be accessed.

Dell 948 all in one printer

98ranger — Sat, 21 Nov 2009 12:46:44 GMT

I have a Dell Inspiron 531 with Windows Vista and a Dell 948 all in one printer and a Cannon Bjc-2110 printer. Lately I have noticed that I have been having problems with the printers. When I scan a picture or document and save it, then want to print it, it prints very large on both printers. Before I would go to file then print and a box would come up and I would check to see which printer to scan it to, then click on print and it would print exactly the way it was when I scanned it. Now when I do it I go to file, print and a different box appears which shows me sizes of pictures. Before I would have to go either to the Corel or Microsoft picture programs to crop or adjust the pictures. When I scan documents using the auto feed, it puts them into Adobe pdf file where it use to put them into Microsoft office document imaging. I have uninstalled the printer and reinstalled them. I have also Rebooted the whole system but to no avail. Please help!

printer 946 displays catridge missimg but its in there

mooshu — Sat, 21 Nov 2009 23:49:22 GMT

does anyone have a patch for this printer issue?

How do I connect a printer to my new Dell Vostro?

Jill Schwaderer — Sun, 22 Nov 2009 15:49:45 GMT

I cannot connect my old HP Inkjet 832C printer to my new Dell Vostro 1520 laptop because the Dell Vostro does not have the right kind of port for the printer's cable. So how do I connect a printer? Do I need to buy a new printer that has wireless capabilities? And, if so, how do I go about connecting it to the Dell Vostro? Help please!

Brother HL 2070N - not Dell, but help needed

hrova — Sun, 22 Nov 2009 19:25:57 GMT

I know there are several knowledgable people on these printer forums, so I hope I can get help.

I have a Brother HL 2070N printer. Loved it and had no problems until I recently replaced the toner.

I now have a tiny black spot every 37mm.

To muddy these waters, it is possible that the black spot was there before I replaced the toner, and the toner replacement caused me to look more closely at print quality...

Brother's help says that a black dot every 75mm indicates a blemish on the drum. Since my spots are the same size and shape, I doubt it is two blemishes at exactly the halfway point around the drum.

Everything Brother says leads to replacing the drum after trying to carefully remove any visible blemish, which I have tried without success.

My question is this... Could the problem somehow be a defective toner cartridge? The toner roller diameter seems to be smaller, and I am wondering if that 37MM spacing could be a reflection of the toner. I don't want to buy a new drum if it is actually just a bad toner cartridge.

Second question... Does anyone know a good compatible drum for this? I have had very good luck with products from Monoprice, but am always open to suggestions....

aio 946 printerjust beebs

randolph551 — Sat, 29 Nov 2008 18:36:04 GMT

Loaded firmware and now printer only beebs. Will not start up.

I loaded new drivers and the firmware from the dell website by way of USB cable, but now the printer is in a loop when you turn it on it only

Keeps giving me 2 quick beeps with about 3 seconds in-between them. Nothing comes up on the LCD.

Is there any buttons or codes to hold down when starting the printer to reset it?

1720dn Printer: Jamming problem/clicking noise

epinson — Tue, 25 Nov 2008 17:23:17 GMT

Hello,

I have a year old 1720dn laser printer. Recently, the machine has been consistently jamming, and when it attempts to print, I hear a clicking noise coming from the tray (possibly the duplexer), and the paper only feeds a little bit into the printer. Anyone else have a problem with this, or know a quick fix?

Dell 946 - won't print black

John-xyz — Tue, 17 Nov 2009 00:28:37 GMT

Hello Community. I was going through the entries for printer problems and came across a very good detailed explanation for removing the print program and re-installing it. Followed it, everything went smooth (great instructions from PudgyOne, my thanks).

The original reason for my search was that the black ink wasn't working. The Dell application told me I had ink left, but no black was printing. So, I installed a brand new cartridge I had for a backup, same problem, thought it might have dried out or something. So I ordered brand new cartridge, and put it in same day i received it. Same problem - my 'printing' in black is either gray, or spotty/not complete or non-existent. (I have resorted to printing all my documents in dark blue)

I have a Dell 946, about 2 years old. The color cartridges work fine, it's just the black.And it is 3 different cartridges that all gave me the same result.

I have cleaned the cartridges (over and over) printed test pages and alignment pages, etc.

That is when I resorted to reinstalling the app. Maybe the instructions for using black ink got corrupted. Same results.

Any ideas? Anybody else see this?Thanx for any help or ideas. John

Photo 966 printer - black cartridge missing error message

mom2four — Wed, 24 Jun 2009 23:39:55 GMT

So, yesterday I go to print something and I get this message on my monitor and on the screen on my printer that the left (black) ink cartridge is missing. It's NOT missing. It's there and it's practically brand new. I put it in a couple weeks ago and it should have plenty of ink (it is supposed to be a high yield cartridge) but now it won't print with it at all and says it's "missing". I've tried turning it on and off.....I left it off for over 9 hours today and I'm still getting the same message now. I NEED to print something NOW! What can I do? HELP!

Dell 924 Printer Repair

JSMReferee — Wed, 18 Feb 2009 18:51:20 GMT

Hi Folks, My Photo 924 printer went out to lunch today with a "hard" carriage return. It tells me to "clear the carrier jam" but no obstruction exists as it is a carriage feed problem. Printer is out of warranty. Does it make any sense to attempt a repair? Could the fix be something simple like cleaning a sensor? I'm an old field engineer who used to repair large scale systems in my youth (1967-1975) but not a PC person & don't want to be. I'm half tempted to take it apart but if I could get it repaired locally for a reasonable amount of money I will have it repaired as I have a couple of unused ink cartridges. Thanks for your help.

Windows 7 driver for dell 922 printer

northstar999 — Sun, 08 Nov 2009 01:43:19 GMT

I updated my pc with windows 7 and i like it alot.

For some reason i notice that using the windows vista 32 bit driver on windows 7 doesnt work on my pc?

I looked at a website i where i was searching and it said this printer isnt compatible

I am going to be upset if there is no driver. Does anyone else have this problem and have a solution?

Andrew

P703w All In One - Can't install Imaging toolbox

mhromin — Fri, 16 Jan 2009 22:24:21 GMT

Hello All have searched and searched but no luck yet...

When installing the printer I get the following message:

Dell Imaging Toolbox experienced an exception and cannot continue: Error Code 1-2010

The printer installs fine just not the toolbox. I have uninstalled and reinstalled repeatedly with the same results. I ran a registry check and still no luck.

I am ready to reinstall the whole operating system and start over. Any help will be greatly greatly appreciated.

DELL 1320c Printer - Duplex printing not working as per the manual due to Word Manual Duplex

NickHollis — Sat, 21 Nov 2009 12:24:26 GMT

I am printing a 4 page document in manual duplex mode using the printer's duplex on long side feature. The manual states:

First the even-numbered pages are printed. Stack the prints and set them as they are (with the blank side face up) into the Tray1.
Press the "Continue" button on the printer.
Odd-numbered pages are printed in the order page 1, 3

However, from Word, I find that the odd numbered pages are printing first. The "continue" feature kicks in after Page 1 prints and Word additionally asks for confirmation to print the reverse sides.

I suspect that if I can turn the Word duplex mode off, I will resolve this, but this tick box gets removed once I set "duplex on long side".

In writing this I solved the problem! I had been turning Word's manual duplex ON first, and then adding the printer's duplex option. By starting again but with Word's manual duplex OFF, all sorted.

Since I had this problem and struggled, I thought I'd share it anyway in case anyone else has similar.

No audio?

strics — Sat, 21 Nov 2009 03:10:49 GMT

After I reinstall windows xp home I can not get audio back I update audio realtek from Dell web update all drivers.Still there is no audio icon at the bottom of the screen

Need help how to solve this problem. I have dell vostro 200 desktop.

Thank you

Strics

Dell Photo 964, cartridge error 1203

Jlime — Sat, 21 Nov 2009 02:53:31 GMT

I tried cleaning off the contacts as suggested. These cartridges have been working and are not new neither low on ink. This message occurred after I turned the printer off and back on again.

What is the next step?

John

Drivers for Inkjet 720 and Windows 7?

JohnJSal — Tue, 17 Nov 2009 02:25:18 GMT

Are there any available for 64-bit Windows 7? I can't print and I'm not sure if this is the problem. The only drivers I could find online were for Windows 2000/Vista/XP, and 32-bit at that.

Thanks,

John

AIO 922 Printer Not Feeding Paper

martyhandle — Sat, 21 Nov 2009 00:53:55 GMT

Recently my printer is not feeding the paper. The rotor turns, but doesn't catch the paper. If I feed the paper it catches and works, if I have the feeder very "full", the paper feeds. Any thoughts to remedy this other than keeping the feeder extra full? Thank you.

AIO 926 Printer won't work after upgrade

yogamom — Fri, 03 Jul 2009 13:52:17 GMT

Any suggestions?

Column of magenta not printing

cnrowley — Wed, 18 Nov 2009 18:08:54 GMT

I have a Dell 3100cn laser printer. It's worked well for 3 years but recently, there has been discoloration in some printouts. Using the diagnostics we determined that magenta isn't printing (or is extremely faint) on the leftmost 4 cm of the page. All other colors and black print properly. We've cleaned the scanner window and removed the magenta cartridge then reinstalled it. The magenta toner roller looks fine (there is toner on the entire length). Could we just have a bad magenta cartridge?

3100cn white streak down center of page

winnie2533 — Wed, 18 Nov 2009 16:34:36 GMT

I recently replaced my drum cartridge because of black streaking down the right edge of the page. Before replacing it, I used a air duster to clean out the loose toner in the machine. I replaced the drum and now I have a white streak down the center of the page. I attempted to use the diagnostic tools and used the IOT Diag and now it is making some strange sounds as well as the white streak. Please help!