General Hardware

Dell Dimension 4700 cpu cooling fan

dustynuget — Sat, 21 Nov 2009 17:55:05 GMT

I need to find the proper cpu cooling fan for a Dell Dimension 4700. This board(m3918 dh682) LGA775 seems to have proprietory mounting holes, and I!m not sure what to look for. Thanks for any info.

dimension 5150 upgrading of processor

Marsh20 — Sat, 21 Nov 2009 21:05:07 GMT

I asked the forum a while ago this question and was told a pentium D was my best option when wanting to go dual or quad, is this true? If so, I've now found one and want to know how to do it. Anyone able to assist?

Optiplex 755 Windows Boot Manager Error 0xc00000e9

foxy2009 — Sat, 21 Nov 2009 21:29:57 GMT

Optiplex 755 , E4500 2.2GHz 2Gb RAM 250Gb HD

Runs and installs XP SP3 from the reinstall DVD no problem.

Wanted to learn about Windows 7 x64 managed to do one install and now have many problems.

Main one is that after doing a clean install the DVDs often fail before the install program asks for the country.

Screen is still monchrome and headed Windows Boot Manager

I am not using any USB plug in devices - apart from the internal card reader. I have changed the hard drive, DVD drive and the SATA cables.

Message reads

Windows has encountered a problem communicatiing with a device connected to your computer.

This error can be caused by unplugging a removeable storage device such as an external USB drive while the device is in use, or by faulty hardware such as a hard drive or CD-ROM that is failing. Make sure any removable storage is properly connected and then restart your computer.

Status : 0xc00000e9

Info: An unexpected I/O error has occurred.

Sounds like the Windows PE Boot Manager is far less fault tolerant / more sensitive than DOS/Windows XP boot

Any ideas

New Alienware Aurora won't run

Smoothie777 — Sat, 21 Nov 2009 14:43:23 GMT

I received a new Alienware Aurora system almost 3 weeks ago and within 2 days it would power up but not boot up. Then miraculously it booted up and worked for a day then they system shut down on its own but did not power down. Anyone else had this experience? Tech support claims I need a new motherboard. They have promised me one will be shipped 3 different times over the past 2 weeks with 3 different dates before telling me it was on back order and did not know when they would receive it. I am now being told that it is in stock and I will be called on Monday, Nov 23rd to schedule a tech to replace it. Somehow I am not believing this will happen.

DVD Movies cannot be played in Windows 7

SJWOH — Sat, 21 Nov 2009 20:49:07 GMT

Brief Description of Problem:

DVD drive will not read commerical DVD movies after upgrading T5400 to Windows 7

Tried multiple playback software (Windows Media Player, TLC, GOM Player, Roxio, Cyberlink) - Nothing worked

As a test, tried DVD-ROM manufactured in 2003 connected to external USB port – worked perfectly

Conclusion – no software problem and no problem with Windows 7

Purchased Plextor PX-880SA SATA DVD drive – installed internally – works perfectly

I've read many postings trying to solve DVD problems with users feeling it was a software issue. Mine was definitely a hardware problem with the original DVD drive that came with my machine (GSA-H73N).

Dimension 5150 USB not working

mringcne — Sat, 21 Nov 2009 19:38:00 GMT

The bios does not recognize any USB keyboard in any port. The bios is 05 and I have a bootable CD with 07 set to run in the autoexec,bat, but upgrade require" press a key" which with no keyboard, you can't. Is there a command line? I tried /forceit /nopause, but it still wants a keypress. Is there any way to reactivate the USB without a keyboard? (NO PS2s on this motherboard) A redirect of a carriage return from a file into the EXE for the flash software failed too.

Thanks for the help! If I can't make a keyboard work, the system is scrap. :-(((

Motherboard questions?

cobracommander1 — Sat, 21 Nov 2009 15:49:55 GMT

Hey just a quick couple of questions. First is the motherboard for a Dell Demension B110 an ATX Standard and can I upgrade it to a more powerful board.

And The second question is the same as the first question except that its a Demension 4500 series. The reason I wish to ask is that i want to install window 7 on the B110 and my motherboard can only use a Celeron D. So if they are ATX standard i could in theroy replace them to more powerful boards.

Adding memory

rickboo — Sat, 21 Nov 2009 18:26:25 GMT

I am still a little confused confused about adding memory to my dell dimension e520. Currently it has 512mb for memory ,2 256mb modules in slots 1 and 2. I want to bump it up to 1gb. I live in canada so i want to save on shipping and duty. M y question is, would it be best to just purchase 2 more 256 modules or can i purchase 1- 512 module and add it? The 512 is cheaper than the 2-256 modules. If i can just add the 512 module then which slot would i put it in and which slots would i move the 256 modules to. If i go with all 256 modules and i decide later to increase the memory more then it would have been a waste of money buying 2 more 256 modules. I would appreciate if someone could give me some advice or thoughts. Thanks a bunch

Question about fan speed and temeratures for XPS 435T/9000

fishnbanjo — Sat, 21 Nov 2009 00:20:16 GMT

Loaded SpeedFan 4.39 to check the speed and temperatures inside my 435T and this is what I get.

Fan 1 runs @ 1100 +/- RPM, Fan 2 @ 970 +/- RPM and Fan 3 @ 800 +/- RPM and the temps for Fan 1 are 86F +/-. Fan 2 127 F +/- (shows hot most of the time) and Fan 3 100 F +/- (shows hot sometimes) CPU Core 0-7 temps are 82 F +/- are these within parameters? Thanks........

XPS 9000 and XPS 8000 delivery delay issues

thejournalizer — Wed, 28 Oct 2009 19:26:30 GMT

The previous thread that mentioned issues of the Studio XPS 9000 and XPS 8000 being delayed or having extensive build times was locked. After a months time I had ordered mine (9/26) and it was supposed to ship on (10/22), after two delays it finally shipped out and will be received today (10/28). If you have any issues or have found any solutions to help get your systems sooner please help others that have also been in this predicament. It would seem the main issue is due to the high demand of I5 and I7 processors and parts being backordered. If you call customer service after a delay often times they will upgrade you to one day shipping, even though it took them three days to actually get it out.

compatability HP base unit and Dell E171FPB monitor

catrinann — Sat, 21 Nov 2009 18:31:11 GMT

My HP monitor recently died and I have been given a Dell flat panel monitor with cables etc. I powered up the PC and monitor then was left with a message on the monitor that it was in 'power save mode click any key on keyboard or mouse' I tried this but nothing. I am unable to download drivers etc if needed as I have just a blank screen.

I have been loaned a laptop for a couple of hours to get some technical help on this issue.

Before going any further is my base unit compatible with the monitor? If it is how can I get the monitor to work properly.

Hope someone can help.

Thanks

SanDisk Drives

harryrtaylor — Sat, 21 Nov 2009 17:38:30 GMT

I have a Dell 530 desktop that I purchased almost 2 years ago and it is not recognizing the SanDisk Drives when I open up My Computer. Don't know what happened and looking for some help. Can't move files from my hard drive without being able to see the slots.

Boot Error message "Checkpoint D0"

Dongia60 — Fri, 06 Mar 2009 00:49:03 GMT

When I start up my xps 435mt right after the Dell Splash Screen I get the following message:

"Alert previous attempts boot this sytem have failed at checkpoint D0"

Working with Dell we have replaced the motherboard and hard drive and updated the BIOS.

Two days latter i Received the message again. I now have the Tech coming back with the following items: Motherboard, Memory Chips and new Video Card.

Has anyone have this problem?

Can someone tell me what Checkpoint D0 is looking at on the system to create the error.

Don

Dell Studio 540, Graphic Card Upgarde, help required

kamali — Sat, 21 Nov 2009 03:07:21 GMT

Hi all,

I’m new to this forum and looking for some technical help, I have Dell Studio 540 Core 2 Quad (DELL 01028) with Intel® GMA X500 graphics built-in and I am not happy with that and would like to upgrade the Graphic Card.

Could anyone please help me choose a good graphic card?

I am working as a graphic designer. I don’t need very high-end card for Game Play etc, medium range decent card would work for me.

Second, Do I also need to upgrade / replace Power Supply Unit (PSU)?

Thanks in advance,

Windows 7 and Dell Bluetooth wireless keyboard

nessie09 — Sat, 21 Nov 2009 14:13:39 GMT

Hi, since installing Windows 7 on my desktop I can no longer reconfigure my bluetooth keyboard. I can see the keyboard but it does not give me a product code for it just 'BT Keyboard'. I can use the main part of it, i.e. the letters and numbers however I have been unable to assign any of the shortcut buttons or use the volume control for music - any ideas, I have looked for new drivers but can't find anything appropriate.

Thank you in advance

noisy fan

mloy — Sat, 21 Nov 2009 14:46:57 GMT

I have a 3 yr old Dimension c521 desktop..It has a noisy fan, at least I think it's the fan. Just a constant humming noise. Is this something I should be concerned about? I never noticed it when I was set up in a different room in my house but now I am in a quieter room and notice the humming. Maybe it was always there, I don't really know.

Machine beeps 6 times when started- black screen

aaarne — Fri, 20 Nov 2009 22:20:30 GMT

My Dell machine Dimension 9150, beeps 6 times when its started, the system doesnt start up only black screen. Only by clicking once on the power button the machine shuts off again. I've succeeded to fix the problem temporary by touching (pushing) some components, It could be the graphic card (the card where you connect the screen), it seems to be a little loose. Ive given up to temporary fix it since it seems to be harder every time, last time I gaved up.

Please help, what to do? What is wrong, easy to fix or just give up?

Dell Dimension E521 bios issue (windows 7)

snocone — Sun, 15 Nov 2009 02:20:31 GMT

First - why can't I find how to search older posts? This forum is not very user friendly and I'm sure there are repeat posts...

But my question. I recently upgraded from XP to Windows 7 64 bit on my AMD 64 bit Dimension E521. When I go into administrator mode, and open the BIOS update, it states the software to install it is not compatible with this system. Why can't I update my Bios! I'm trying to update this because I'm struggling with the Audio X-Fi card and its inability to send sound. Starting with the basics since the rest didn't work.

Thanks

Dimension 4600 - SATA Primary Drive 0 Not Found

JKO55 — Mon, 01 Dec 2008 17:52:36 GMT

Hey - I have a Dell Dimension 4600 system and it has this message when I boot it up:

SATA Primary Drive 0 not found
SATA secondary drive 0 not found
Strike the F1 key to continue
F2 to run the setup utility

The system has been like this since someone set it up for me. There is nothing wrong with the hard drive - I just think it's set up wrong. So when I hit F1 it boots up just fine. I'd like to fix this problem, why am I getting this error and what do I need to do to fix it? - Thanks, Jim

Parts source? (Small Business Optiplex & Precision)

winstontj — Sat, 21 Nov 2009 16:59:15 GMT

Is there a third party parts vendor I can use to purchase Dell factory parts? Dell has been horrible (Dell Spare Parts by Phone) and I'm looking for easy simple things.

Is there a way I can buy directly from Dell or is there a parts wholesaler that will be reasonable? I have a fleet (50+) of Optiplex 755's (MT, SFF) and a bunch of Precision Workstations. I'm looking for simple stuff like CD/Floppy bay blank/block off plates (to cover the empty hole), Cables & internal parts, misc. hardware like screws & clips to hold motherboards to the chasis, etc.

I'm sick and tired of spending hours on the phone with Dell fighting over Service Tag IDs, Warranty info, etc. I just want to be able to order the parts I want so I can configure my machines the way I want. For example I have a 755MT HDD caddy which lost two of the HDD retainer pins - can I purchase those? I also have about 5 spare "parts" computers that I'd like to consolidate and get running.

Thx for any advice or input. I'm located in NYC if that matters. I'm fine doing things via USPS/UPS as long as ordering is easy.

Need to reset BIOS on Inspirion 530

stuckey6225 — Sat, 07 Nov 2009 18:33:48 GMT

I am rebuilding my son's 530 and the BIOS update failed leaving me with just beeping no video. I think I need to reset the BIOS. How is it done on this model? I was thinking of removing the CMOS battery for 30 minutes or so and see if that would cause a reset.

Thanks for any help

OptiPlex 755 Small form factor: Windows 7 PCI Serial Port Problem

mpskinner — Sat, 21 Nov 2009 01:05:36 GMT

I upgraded my OptiPlex 755 Small form factor computer to Windows 7.

I visited the Device Manager and Clicked Other Devices

Both the

PCI Serial Port

and the

PCI Simple Communication Controller

Don't seem to be working.

I think I may need a driver..

Do you think I need a driver..?

If I do need a driver.. Where would I get this driver

Thank you!

Weird Optiplex 755 Power Issue

PretzelDude — Mon, 19 Oct 2009 17:12:32 GMT

Hello,

I have an Optiplex 755 Desktop. It runs fine when the system is on. While it is powered off, but still plugged in, it has a weird thing where the fans (power supply?) will power on and then off about every 10 or 11 minutes (like clock work). The system doesn't come on, it just makes the fan noise like when you first plug a system into an outlet.

So... Do I have a power supply issue or a problem with the household power outlet?

Thanks!

Installing scanner drivers

faren1400 — Fri, 06 Feb 2009 23:25:44 GMT

Having a window issue with installing a scanner driver. Seems to be a Window/computer issue other that software. When i go to Run and enter "devmgmt" and view "image devices" i have an exclamation mark for every device i have installed. Does any one know if there is a solution for this?

Optiplex 760 freezing

ajwh — Thu, 06 Aug 2009 09:18:59 GMT

New (~2 months) Optiplex 760 has started freezing apparently at random.

XPPro SP3 fully patched. A03 Bios. Connected to internet via Netgear 811draft n card and DG34N router, with D-link switch and ReadyNasV+ on system.

IE8; MSOffice 2003;McAfee

All ideas gratefully received...

Andrew

NEW.. Any and all concerns about the new XPS 435/8000/9000

jjon90 — Wed, 28 Oct 2009 15:17:44 GMT

Please feel free to post any concerns, problems, delivery delays etc.

Easy questions about Studio XPS 8000/9000 - Video cards, PSU

Neal Miller — Tue, 10 Nov 2009 19:05:08 GMT

I'm planning on replacing my Dimension 9150 in the near future, and I'd like to get a system with an i7-920 processor. I'm looking favorably at the Studio XPS 8000/9000 systems, but I have one major concern... I'm planning on installing a medium/high end video card, and I'm concerned that the stock PSU will not provide sufficient wattage.

My questions are:

1) Should I be concerned that either the XPS 8000 or 9000 are too small to handle modern video cards? Do the two XPS models have the same card-size limitations?

2) Dell was once in the habit of using non-standard PSUs that were extraordinarily difficult to upgrade. Does Dell still use these non-standard PSUs?

I've read through these forums, and I realize that it's possible that the stock PSU will be sufficient for anything I throw at it. However, if that turns out not to be the case, I want to know that I can easily remedy the problem with a PSU upgrade.

Many thanks for any answers.

USB 2.0 Data rate is slower than expected.

ISH2009 — Sat, 21 Nov 2009 03:45:14 GMT

I have an Inspiron 530C desktop running Vista Home Premium and all documentation I have read says I have USB 2.0 ports. My problem is that the data rate transfering any data from my internal hard drive (SATA) to my external (ATA) drive is very slow (less than 10 MB's / sec). Processor is Intel E6550 w/ Intel ICH9 USB Universal Host Controler port configuration. Am I expecting to much from my computer. It just seems that this is very slow. Any help is greatly appreciated.

XPS 9000- Brand new -crashes right out of box

Yamahamx — Sat, 21 Nov 2009 06:32:43 GMT

Hello all,

Just really hoping for some help here because I am at my wits end. Last month I received my brand new XPS9000 computer with Core i7-920 processor, 8GB RAM, 1024mb video etc. ect. Very nice computer. Came with Vista with free upgrade to 7. Anyways, the VERY first time I turned this computer on, I got a bluescreen and immediate crash. This was before set up was complete and everything. Since then, the computer crashes every time I turn it on and also randomly while in use. My memory meter when at IDLE is running at approx. 40% (of 8GB!!) at ALL times. I constantly get bluescreen crashes that say "memory management." I have called numerous times to technical support only to have them tell me this is normal. I am about to pull my hair out. I have always been a happy, loyal Dell customer, but this treatment is enough for me to never touch Dell again. I have personally logged over 10 hours on the phone with technical support in India this month, most of the time spent on being transferred from customer care to technical support and back. Is it asking too much to expect a $1300 computer to work right out of the box? All I want is the situation fixed or a simple exchange for a working computer. I would really love to talk to someone in the US so there is not a language barrier, but I have all but given up on that. I refuse to believe that Dell finds it "acceptable" for a 1 month old, flagship model computer to crash every time it is turned on. I also upgraded to Win 7 per the advice of a tech, but it didn't change a thing. Every time I call, the tech says" Sorry I can't help you at this time." Very frustrating! When I pay this much for a computer I expect it to work, and if it doesn't, then fix it or replace it. Right?! Thanks for reading this and any help would be greatly appreciated!

-Chris

I guess my i7 975 435 T is OC'd by the factory!

fishnbanjo — Fri, 20 Nov 2009 20:47:26 GMT

Inspiron Desktop 530 power supply

neonsd — Thu, 19 Nov 2009 14:55:20 GMT

I would like to upgrade the video card in my Inspiron Desktop 530. The card requires a higher output on the power supply than I currently have available. The current power supply is only a 380 watt. Is this power supply proprietary (Dell only) or can I put any aftermarket power supply in that meets the ATX standard? I know that Dell has used propietary power supplies in the past and if a standard power supply was plugged in it would destroy several components.

updating G33M02 BIOS from foxconn site???????????????!!!!!!!!!

kora04 — Thu, 19 Nov 2009 07:18:36 GMT

Hi!

Im having this stupid idea of updating my dell foxconn mobo (G33M02) with a bios update from the foxconn site.

I have the bios version 1.0.18 from the dell site already. so is it possible?

would it add OCing features to the board? or will it brick it? I want to get a nwe mobo, but that i need to get a new case, and reinstall Win7 32.

(rear i/o panle cant be removed)

Inspiron 530

E4500

G33M02

ATi HD 4850

3 GB DDR2

http://www.foxconnsupport.com/download.aspx?models=en-us0000319&category=C000000001&Series=en-us0000002&keywords=&sort=

thx

Erratic boot time for XPS9000 (435T)

mikesamuels — Wed, 07 Oct 2009 16:22:58 GMT

I have noticed in the last few days a delay of about 30 seconds between the end of PROM load and the beginning of OS load. There is no activity that I can see during this time. This morning there was no delay so this looks like its intermittent. Has anyone else seen anything like this, any ideas as to what might be going on?

Question about dell Optiplex 755

pjf222 — Sat, 21 Nov 2009 05:20:06 GMT

I have a Optiplex 755 (SMT) with the GM819 Mobo, Bios was just updated to A15 (9-17-2009), I currently have the Intel E2200 Processor in it. My question is with the most recent bios update will the E7500 or E7600 processors work in this system?

HELP! Studio XPS 435MT Problems

NSDash9 — Fri, 20 Nov 2009 04:36:45 GMT

My Dell Studio XPS 435MT computer specs:
Intel i7 920 @ 2.66 GHz, 8GB RAM, ATI Radeon HD4850 512MB, 750GB SATA Hard Drive, Realtek ALC888 HD Integrated Audio, 16X DVD+/-RW, Windows Vista 64-bit Home Premium.

I purchased my system at the end of December last year, but due to Dell repeatedly shipping the wrong monitors, it was mid-January before I was able to actually use it. It was initially rock solid, but from almost day one I received the following message intermittently when booting:

Alert! Previous attempts at booting this system have failed at checkpoint [D0]. For help resolving this problem, please note this checkpoint and contact Dell Technical Support.

The system ran smoothly, so I waited to see if I would have any further issues. The checkpoint code message remained intermittent and I would occasionally receive a similar message with the checkpoint code [B1]. I contacted Dell and was told to update the BIOS, which I did, but that made no difference. Dell tech support had no other ideas on what to do for the problem and suggested I ignore it since the system seemed to be operating fine. With each BIOS update release, I would update my system, but the intermittent messages continued. The system continued to run fine.

Fast forward to October and I purchased Windows 7 Professional 64-bit edition and did a clean install. I updated all my drivers and software and the system seemed stable and ran much smoother and faster than under Vista. But after a couple days, the system started intermittently freezing up, or a blue screen error would quickly appear and the system would restart. Since the system had been without issues prior to Win 7, I suspected either a OS issue with a driver or a program conflict. I tried using different programs and experimenting to see if I could find anything that seemed to be the cause, but it remained intermittent. I did another clean install of Win 7, but this time I only installed the OS and the various driver updates. I let the system run that way and found that it would still occasionally freeze up. At that point, I decided to restore my previous Vista installation from a backup image until I could research the Win 7 problem further. But after doing so, I found that the same intermittent issues of freezing, blue screens and restarts occurred with Vista. I then restored my drive to the way it was when I received it from Dell and had the same problem occur.

One other thing I noticed was that the checkpoint codes had become more common during boot and in addition to the [D0] and [B1] codes I was also receiving checkpoint codes [DE] and [D1]. And sometimes the system would take 2-3 minutes to get passed the BIOS screen at bootup.

At that point I tried running the full Dell diagnostics from the diagnostic partition. It took over 12 hours to run all the tests, but the system passed all of them. At that point I contacted Dell tech support via chat and explained the situation. After discussing the problems, tech support told me that it was most likely caused by a bad motherboard and hard drive and Dell would replace them. The Dell tech came on Wednesday and replaced both.

After the Vista operating system finished loading on the new drive, I let the system run to see what would happen. I intended to just do basic driver updates and load only my essential programs to test the system. If it seemed stable after a couple days, I would install Win 7. However, after the system sat idle for about 20 minutes I touched the mouse and the screen saver went off and the system almost immediately gave a blue screen and restarted.

I again contacted Dell tech support and explained the situation. The rep ended up getting on my system remotely and changed the power settings to disable Hybrid Sleep and then ran an SFC scan. He then told me to restart the system and that it would be fine. As I attempted to restart, the computer froze again. He then had me turn off the system and turn it back on again, pressing F12 to get to the Diagnostic partition. He asked that I run the memory diagnostic tests and that he would call me back. The memory tests ran and all passed. As I rebooted the computer, it went past the BIOS and as Windows began to boot the system froze again. At that point, I was fed up and decided to shut it off and wait until morning. The Dell tech never called to check back.

Thursday morning I contacted Dell again and a rep asked that I turn on the system. as it booted it displayed the checkpoint [D0] error and then booted Vista. The rep took control and installed Windows Debugger, but found there were no mini dump files logged on the system. He looked at various settings and finally suggested that I run the diagnostic tests on my hard drive. Since those tests take hours, he told me he would call back. He called after 2 hours and the tests were still running and no errors had been found. He told me he would call back in another 2 hours. He called again and there were still no errors displayed. He said he was at the end of his shift, but could call back tomorrow and see what the results were. If there were no errors with the hard drive, he would have me re-install the operating system, despite the fact that it was a clean installation the night before. The HD tests completed without any errors found. I rebooted the system and Vista froze again after a short period of time.

I again contacted Dell and explained everything to the rep and was told to run the diagnostics on the memory. I explained that those tests had been done twice before and had passed, but that I would try again. I was then told to shut off the system and pull out all the memory and install one stick at a time and boot the system and run it to see if it will fail in an effort to see if it will fail with only certain sticks of RAM. I am in that process now and so far have tried three separate sticks of RAM with the system freezing with each one within 20-45 minutes.

I am hoping that by chance someone here has an idea that might help, as I am about at the end of my rope and really need to get my system back up and running so I can get some projects completed. Any ideas are certainly welcomed and appreciated. This is my fourth Dell system and very well may be the last at the rate this is going.

Chris

Add 2 nd HD, load Windows 7 on new drive & then make it your master HD

Raz-man — Fri, 20 Nov 2009 23:36:45 GMT

I have a XPS 420, Vista and 500G HD , I want to add a another HD ( this way it is clean ), install Windows 7 on the new HD and then make the new HD my master SATA 0 HD ( Dell manual states that your operating system should be on SATA 0) . What are the steps to do this? Do I just load Windows 7 on the new drive and then go in on the system setup or do I move the cables? A step by step would be helpful. Thanks in advance for your help.

Help Dimensions 2400 xp serv pack 3

jdb33 — Sat, 21 Nov 2009 00:07:02 GMT

My 2400 started with power light steady yellow sometimes processor light steady green-no response monitor goes blank-keyboard no response-have to restart computer-will do this sometimes when windows booting or running 2-15 mins. I have changed power strip, plugged computer directly into wall-no change. Have run dell 32 bit diag many times all hardware passes. reloaded all dell drivers and updates-reloaded windows xp and all updates-no change-diag lights on back are A=yellow B=yellow C=yellow D=off Please help

Dell Factory Image Restore

Tambopata — Fri, 20 Nov 2009 12:44:36 GMT

Hi everyone

My XPS 720 was shipped with a RAID 0 setup 2 years ago.

As I am going to upgrade from Vista to Win 7 I intend to do a fresh install first using Dell Factory Image Restore present on partition D.

Being unexperienced regarding Dell Factory Image Restore, here's my questions:

1. Will RAID 0 configuration be wiped out when running Factory Image Restore or will it remain intact?

2. Will I have to install chipset and network drivers or will this be done automatically through Dell Factory Image Restore?

3. Any other issues I need to be aware of (other than backing up data)

Thanks

Lau.

Printer Problem

Caesar1997 — Fri, 20 Nov 2009 21:23:54 GMT

Hello, Seems I am having a problem similar to others in this forum. Microsoft Visual C++ Runtime Libary Runtime Error dbxmon.exe and sometimes dlbxaiox.exe

I have a Dell All in One Printer 962 that is not communicating with my Dell 8400 computer (Microsoft XP operating system). I tried downloading the "patch" from one of the reply messages, but this will not download. (Have removed the Dell printer drivers and reinstalled them numerous times without success. Please help.

need a diagram

wm1964 — Fri, 20 Nov 2009 21:18:07 GMT

Hi, I added a second hard drive to a friends dell 9100 series a while ago and it was working fine. Since then she was having trouble, viruses or something and she had to take it to someone else for repair. They have her computer only showing the second hard drive we added and the original "D" drive that comes ready to go when you purchase the computer is not being detected and she can't connect to the internet because none of her drivers are being recognized since the "D" drive isn't showing. I'm sure they have plugged the hard drives in incorrectly but I no longer have the diagram I used before to make sure everthing was hooked right. Please help...

error codes for hardware tests

byasuda — Fri, 20 Nov 2009 19:52:04 GMT

does anyone have an error code for memory when testing in the hardware diagnostics for my optiplex 745? Also is there a site that lists the codes for bad hard drives and bad memory or bad motherboards? I am not talking about the lights, but the codes when you run hardware diags from the cd, etc.

Keyboard failure

Gunnergunner — Tue, 17 Apr 2007 14:18:48 GMT

Hi.

I have a Dell dimension 9150 with dell keyboard and dell mouse (both USB).

My problem is that a couple of days ago I was playing my computer when it suddenly froze. I shut down the computer and turned it on again. Now when it is booting it stops for a while on the first Dell screen. After 20 seconds it moves on but writes: "Keyboard Failure".

The result of this is that i can neither use my keyboard nor my mouse which indicates that i am rather stuck!!!

I can't press the f1, f2 og f12 bottons.

I have tried to use the other USB-entries.

Both the keyboard and the mouse works perfectly on my laptop.

Can anyone please help me?

Problems Rebooting with OEM XP OS CD..

hemicuda — Fri, 20 Nov 2009 16:06:23 GMT

Recently had a flashing amber light and I jumped the green and black wires on the motherboard plug coming from the power supply and the fans worked as well as the computer.

I ran everything that I could to work the computer and it worked for two days until I shut it down and now it will not turn back on.

I pulled the motherboard to check for any noticeable problems as well as for any loose cold solder joints and all is well I also pulled the processor and heat sink to reset them as well.

I pulled the reset everything on the motherboard and still nothing so I checked the voltage from the power supply and it was bad so I replaced it but now the flashing amber light is a steady light and there are no lights on the rear of the computer but both fans are working.

The green power light on the motherboard still lights and the monitor starts up but then stay in the black mode.

Update from yesterday:

Just pulled out the battery and reset it back, the amber light is now green also the rear ABCD lights are all green as well but getting message \windows\system 32\config\system (windows could not start because the following is missing or

corrupt).

I am trying to repair this file but system will not allow me to do this using the OEM XP OS CD that came with the computer, what am I doing wrong!!!!!!!!

Will QX6800 work on my Inspiron 530 desktop running a C2D 6550?

jsilas — Fri, 20 Nov 2009 17:33:38 GMT

I am considering purchasing an QX6800 chip as an upgrade to my current desktop system, and want to know if the new chip is compatible with my motherboard/bios. The 6550/mobo I have now uses 1333 FSB if that makes a difference.

I have a 3 year old Dimension 5150/E510 and have a BIOS problem

pfhokie — Thu, 19 Nov 2009 16:40:43 GMT

I was trying to upgrade the PC's BIOS from the A05 version to the A07 version. I got the upgrade from the Dell Support page for the E510. Now, when I try to power on the machine, it won't boot to windows. I can see that the machine is getting power via the DVD and CD-RW Drives being read, the hard drive is getting power however, I get nothing on the monitor and the machine seems to be frozen. In addition, the PC seems to be sounding an alarm (high pitched buzzing noise). This noise comes on and off about 6-7 times and then stops. The PC doesn't show anything on the monitor.

Can anyone help me?

Rescue cd

drdoctor — Fri, 20 Nov 2009 15:55:32 GMT

I have an old dell computer which i was supposed to make a rescue cd on, but forgot and deleted partition and installed a msdnaa win xp.

Now the computer dosn't find network, audio or graphics card. What should i do? Also how do i find out information about the model? On the sticker

ontop of the chassi it says Dell 5d481, x08-73061 and some other numbers.

Adding a HD to my XPS 410

JohnnyRock30 — Fri, 20 Nov 2009 17:56:48 GMT

I would like to add another HD to my PC but it doesn't look like there is another power cable from the PSU. Does anyone else with this PC know if there is one or do I need to get another PSU in order to add another Drive. I want to image my C: drive for backup purposes.

Vostro 220 BIOS freezes with Logitech Illuminated Keyboard

jov987 — Wed, 13 May 2009 14:43:01 GMT

I have a Vostro 220 (mini tower) that freezes for 1-2 minutes when the BIOS is at the "Initializing USB Controllers" stage if a Logitech Illuminated USB keyboard is plugged in. I can't use the keyboard to enter the BIOS (F2 or F12), but the keyboard works fine once in Vista. Tried different ports, same problem.

The Logitech keyboard works fine on other computers that I have. The stock Dell keyboard works fine on the Vostro 220.

Logitech seems to be pointing to a BIOS problem. I'm using the latest BIOS, v1.1.4.

Link to the keyboard: http://accessories.us.dell.com/sna/products/I_O_Devices/productdetail.aspx?c=us&l=en&cs=19&sku=A2136825

Any suggestions?

Dell XPS 400 second hard

luv2bike2nv — Tue, 17 Nov 2009 20:19:26 GMT

I purchased another SATA HD to install Win 7 on my XPS. now i want to plug in my old HD so that i can access the files on there and move them to the new HD which has a data partition on it. The problem is: when i plug in the old HD, Win7 does not recognize the old HD. it does recognoize the external hard drive that i have connected. When I swapped out the HD's there were two cables (one long connector and one short connector) that went to the old HD so those two cables i plugged into the new HD, however when i plug in the old HD there is only one cable, the long connector, no short connector. what do i have to do to get the old HD working?

Thanks,

VT support on Dell Optiplex 755 with Intel E6750

mandg — Sun, 15 Feb 2009 16:52:03 GMT

I have an Optiplex 755 with version A12 BIOS and Intel Core 2 Duo E6750 2.66Ghz cpu. I'm trying to run Citrix Xen 5.0 on here which installs on the bare metal fine- however when I create vm guests (x86 or x64) and try to start them up, I recieve the "HVM is required for this operation" message. This would indicate that my cpu didn't have the VT technology option enabled in the BIOS, however, I did set this to 'on'. So, as far as the BIOS is concerned, Virtualization is enabled for these logical cpu's.

I'm presuming that this is false however because I booted vt.iso and it verified that "VT is disabled in the feature control MSR" on both CPU 0 and 1.

Can anyone confirm whether this is false or not?