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Blu Ray playback problems

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Latest post 11/11/2009 03:15 AM by sendandreturn. 5 replies.
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Joined on 11/07/2009
Posts: 7
Points 275

Blu Ray playback problems

07 Nov 2009 03:58PM

Recently bought a studio 15 laptop with blu ray player and a copy of the dark knight
However playback is pretty poor skipping and genrally every 5 mins having to catch up with itself leaving juddering and no smooth playback

updated all drivers using power dvd dx and  512ati radeon 4500 graphics card with dual core 2.1gig i thought this was more than enough spec for blu ray playback?

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5 Replies:

South Jersey
Joined on 07/06/2001
Posts: 31,196
Points 60,162

Re: Blu Ray playback problems

07 Nov 2009 07:02PM

Hi, jwhitehouse88:

Check your CPU during BR playback. Let me know if PowerDVD is using 100%. If you're not sure how to check this, there's a little utility called Process Explorer that will do the trick.

Please post back and let me know if you need more help. If my suggestions have helped you solve your problem, you can click Accepted Solution next to my post to tell other forum users where they can find help. Feel free to send me a PM if you like, but I will post suggestions in the forum, not by private message.

Osprey

CD/DVD FAQ

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Joined on 11/07/2009
Posts: 7
Points 275

Re: Blu Ray playback problems

08 Nov 2009 11:09AM

power dvd is not using 100% at most about 20 but average about 10%...system idle processes however is using 70% and above.. will this effect i

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South Jersey
Joined on 07/06/2001
Posts: 31,196
Points 60,162

Re: Blu Ray playback problems

08 Nov 2009 11:53AM

That looks fine. System idle is just what is seems, the system is idle.

I would check Dell downloads for two things. First, a driver update for your graphics adapter. Second, see if there is a firmware update for your BR drive. I would check for you but there are a few different Studio 15 models and I'm not sure which is yours.

Please post back and let me know if you need more help. If my suggestions have helped you solve your problem, you can click Accepted Solution next to my post to tell other forum users where they can find help. Feel free to send me a PM if you like, but I will post suggestions in the forum, not by private message.

Osprey

CD/DVD FAQ

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Joined on 11/07/2009
Posts: 7
Points 275

Re: Blu Ray playback problems

08 Nov 2009 12:15PM

they are both up to date to the latest drivers and firmware to be honest that was the first thing i looked at im completely stuck and its really doing my nut in!!

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Joined on 11/10/2009
Posts: 9
Points 375

Re: Blu Ray playback problems

11 Nov 2009 03:15AM

We're having the same problem @ http://en.community.dell.com/forums/t/19303746.aspx

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