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XPS 600 Diagnostic Light

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Latest post 11/07/2009 03:21 PM by shesagordie. 5 replies.
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Joined on 11/07/2009
Posts: 3
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XPS 600 Diagnostic Light

06 Nov 2009 10:25PM

Left the house for an hour and came back and found Desktop down. Power light was amber. Diagnostic light 4 was steady green. Unplugged from outlet. Plugged back in and nothing happened. Fans run and #4 lights comes on but that's all. Any suggestions what the problem could be? Need help!

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5 Replies:

South Jersey
Joined on 07/06/2001
Posts: 31,196
Points 60,162

Re: XPS 600 Diagnostic Light

07 Nov 2009 06:54AM

Hi, EM9487:

Here's your troubleshooting guide. A steady or blinking amber light?

Please post back and let me know if you need more help. If my suggestions have helped you solve your problem, you can click Accepted Solution next to my post to tell other forum users where they can find help. Feel free to send me a PM if you like, but I will post suggestions in the forum, not by private message.

Osprey

CD/DVD FAQ

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Joined on 11/07/2009
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Points 150

Re: XPS 600 Diagnostic Light

07 Nov 2009 07:45AM

Thanks Ospprey4. I read the manual but it doesn't show what the code is for with just the # 4 light being on and steady. I've unplugged from outlet, turned off monitor, printer, changed outlets, replugged in but end up in same mode. Fans come on, does not boot and "on" button remains steady amber and #4 light remans steady green. No beeps. nothing! I can open the dvd drive and close close it and I get one flash of the indicater light. The CD drive will not open. Also. the front panel light (the one you can change colors is dim blue) Any other thoughts??

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South Jersey
Joined on 07/06/2001
Posts: 31,196
Points 60,162

Re: XPS 600 Diagnostic Light

07 Nov 2009 10:36AM

Sounds like the power supply. You could call Dell parts and order (Dell part Number DD710) or just Google it. Our spare-parts shopping maven, Shesagordie, recommends Centrix for Dell replacement parts.

Please post back and let me know if you need more help. If my suggestions have helped you solve your problem, you can click Accepted Solution next to my post to tell other forum users where they can find help. Feel free to send me a PM if you like, but I will post suggestions in the forum, not by private message.

Osprey

CD/DVD FAQ

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Joined on 11/07/2009
Posts: 3
Points 150

Re: XPS 600 Diagnostic Light

07 Nov 2009 01:36PM

Took it over to Altex here in San Antonio. They opened it up and showed me it was the motherboard. Thanks for your help! I really appreciate it.

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Texas
Joined on 11/08/2001
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Re: XPS 600 Diagnostic Light

07 Nov 2009 03:21PM

 

Deleted.

Bev.

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