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Cannot run Windows 7 pro 64 bit setup file on XPS 730 with Intel Q9450

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Latest post 11/07/2009 05:05 AM by fireberd. 3 replies.
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Joined on 11/06/2009
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Cannot run Windows 7 pro 64 bit setup file on XPS 730 with Intel Q9450

06 Nov 2009 04:28PM

Can the XPS 730 with Intel Q9450 run Windows 7 64 bit? The performance details indicate that it is 64 bit capable. When I try to install Windows 7 pro 64 Bit upgrade, the setup file will not run. I receive an error that reads:

The version of this file is not compatible with the version of Windows you are running.

I am currently running Vista Ultimate 32 bit. Everything I have read on Microsoft and elsewhere says that you can upgrade from Vista 32 bit to a 64 bit Windows 7 OS as long as you do the clean install. I cannot get that far since I cannot even run setup.

I was running Windows 7 RC1 on this machine for several months with no problems at all but it was only available to download the 32 bit version.

I am not sure if there are some components or chipsets that are not compatible or if I need to run the full version of Win 7 64 bit.

Does anyone possibly know what the problem might be? 

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3 Replies:

Inverness, FL
Joined on 05/29/2002
Posts: 30,553
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Re: Cannot run Windows 7 pro 64 bit setup file on XPS 730 with Intel Q9450

06 Nov 2009 04:53PM

The problem is Windows 7 will only let you "upgrade" to the same version or bit level of Vista you have now.  If you want to install 64 bit you will have to do a complete new install, either to a reformatted hard drive, a new hard drive, or (the least desireable) a partition on the existing hard drive.

Even with Vista 64 bit installed, I went from Vista Home Premium to Windows 7 Professional and had to do a complete new insttall too.  It wasn't really a problem as I had bought a new hard drive to do that anyway.

Dimension E510 with D925 CPU and Vista Home Premium 32 bit

Home Built PC with Q6600 CPU, 8GB RAM, HD4850 Video, HTO Striker 7.1 Audio Card - Windows 7 64 bit Professional

Sonar 8.5.1 ( Producer) DAW Software/Focusrite Saffire Pro 40 Recording Interface and Frontier Tranzport wireless controller.

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Joined on 11/06/2009
Posts: 5
Points 130

Re: Cannot run Windows 7 pro 64 bit setup file on XPS 730 with Intel Q9450

06 Nov 2009 05:02PM

Thanks very much for the feedback.

Just to be clear, I have deleted my drive partition, created a new one and formatted and I cannot even run the setup file. My Windows 7 pro 64 is a downlaod file from the Microsoft Student Purchase site. I do not have a disk. their website says if requested, they will send a link to the .iso file and from there I can create an install DVD.

Do you believe that I need to have the disk to get this to work?

 

Thanks again,

 

hal

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Inverness, FL
Joined on 05/29/2002
Posts: 30,553
Points 117,760

Re: Cannot run Windows 7 pro 64 bit setup file on XPS 730 with Intel Q9450

07 Nov 2009 05:05AM

Yes, it sounds like a bootable disc will be needed for your install.

Dimension E510 with D925 CPU and Vista Home Premium 32 bit

Home Built PC with Q6600 CPU, 8GB RAM, HD4850 Video, HTO Striker 7.1 Audio Card - Windows 7 64 bit Professional

Sonar 8.5.1 ( Producer) DAW Software/Focusrite Saffire Pro 40 Recording Interface and Frontier Tranzport wireless controller.

  • Post Points: 5
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