New M15x not coming with Bluetooth
06 Nov 2009 12:58PM
There was no option to order Bluetooth from the website. If your system didn't come with Bluetooth, you weren't charged for it. You just never got the option to order one. We feel this was a mistake on our website and to correct this, customers that were not given this option can call tech support and we will send you one for free.
We have added Bluetooth back on the website so if you ordered today and going forward, you should have the option to order it with Bluetooth. It should be included by default for now, but the plan was to make this optional. They are still working out details, but we wanted to get this issue contained ASAP for new orders. Every region does things a little bit differently and that's why this issue appears to be specific to the North America orders as others have already noticed.
In conclusion, customers that were not given the option to order Bluetooth can call tech support and request a free Bluetooth module. It's limited to one per service tag and they are keeping track of which systems didn't have the option to order it.
Regards,