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XPS435 RAID 0 drives - clicking noise

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Latest post 11/03/2009 05:10 PM by Meggie13. 1 replies.
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Joined on 08/03/2009
Posts: 12
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XPS435 RAID 0 drives - clicking noise

03 Nov 2009 04:55PM

Hi.

I have an XPS 435 which I ordered with 2x500GB drives in RAID 0 configuration. I did this for the supposed performance boost. I have an issue with one of the drives (I hope it's only one)...

It makes a clicking noise intermittently. The drives are Western Digital, and I have experienced this same issue with another computer where the drive was not part of a RAID array. With this drive, I was able to run the WD test suite (SMART tests) on the drive, and it indicated a failure. I was able to return it to WD and they replaced it immediately.

I would like to test the RAID 0 drives in my Dell PC but do not want to break the RAID array (yet). Is there a way of booting the PC to a state where I am able to run some test tools prior to the array initialising?

Also - I noticed through these forums that Dell replacement  HDD's are refurbs... Is this correct? Shouldn't I be entitled to a new replacement HDD?

Thanks,

Adrian.

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1 Replies:

Joined on 07/16/2009
Posts: 93
Points 2,079

Re: XPS435 RAID 0 drives - clicking noise

03 Nov 2009 05:10PM

Dell does not replace with NEW only with a refurbished product. I have had a few items replaced. One being a monitor that lasted about 3 months. If you read the fine print in your agreement it says not replaced with new.

Good luck. I have had a running problem on this with them on a hard drive. Their claim in they have no new hard drives only refurb. But if you should get a new hard drive your warranty with it is with the manufacturer of that hd and not Dell.

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