lenaguinn
We made some progress, good work. But not there yet.
1. We need to temporarily disable McAfee, you can re-enable it when we are done.
If you have McAfee Virus Only
Step 1: Move your mouse pointer to the toolbar at the lower right corner of your computer's desktop. Click on the arrow button facing towards the left to expand the system tray area.
Step 2: The System IconFind the red "M" icon for the McAfee Anti-Virus program in the expanded system tray. Right-click on it.
Step 3: Look for an option in the new menu that will pop up that says either "Exit" or "Disable" and click on it.
Step 4: Click "Yes" on the pop up box that will appear asking if you are sure you want to disable the McAfee Anti-Virus program. Double-click on the McAfee desktop icon, or re-start the computer entirely to enable the program again.
If you have McAffee Security Center
Step 1: Locate the red "M" icon in the system tray at the bottom right corner of the desktop. Double click on it to open the Security Center program.
Step 2: Click on the "Advanced" tab and then choose the option labeled as "Configure."
Step 3: Click on the "Files" button on the top toolbar. Click on the "Disable" button at the center of the screen.
Step 4: Enter in a time for the program to automatically turn back on in the text field at the right or, instead, re-start the computer to turn it back on.
2. Please download
Combofix and save to your desktop:
Note: It is important that it is saved directly to your desktop
Close any open browsers.
Double click on combofix.exe and follow the prompts.
When it's finished it will produce a log.
Post the contents of the C:\ComboFix.txt into your next reply.
Note: Do not mouseclick combofix's window whilst it's running.
That may cause the program to freeze/hang.