Re: Windows 7 on Inspiron 1720
04 Nov 2009 08:34AM
Dcgtls and all else, forgive me if I responded in the wrong format/area, but I'm new here and I'm trying to help my wife with a problem she's haveing with her 1720. I may not have all the particulars but here's what I do know:
She "was" running Windows Vista and wanted to upgrade to Windows 7. She tried to load it and when the system stated it was ready to re-boot, it never did. It would start, get to the black screen with the bar running across the bottom and that's it. We're not that savy with computer but we did try to unistall 7, restart Vista, recover Vista, nothing we tried worked. I've trie to start inthe safe mode, command promt, restore to last point, nothing works.
The system came with pre-loaded software but we do have the disks that came with the purchase. Is there anything we can do, check, or try to get get her laptop up and running again with either Vista or windows 7? Thanks in advance.