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Monitor Black Out Using HDMI port (Studio 540/540s, Studio XPS 435MT)

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Latest post 11/03/2009 08:55 PM by jim97006. 21 replies.
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Round Rock, Texas
Joined on 06/12/2002
Posts: 29,585
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Monitor Black Out Using HDMI port (Studio 540/540s, Studio XPS 435MT)

For Studio 540/540s, downgrade the bios to 1.0.9.

For Studio XPS 435MT, update the bios to 1.1.2 or try 1.0.2.


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21 Replies:

Joined on 09/04/2009
Posts: 5
Points 55

Re: Monitor Black Out Using HDMI port (Studio 540/540s, Studio XPS 435MT)

Hear ye, Hear ye I have this problem behind me!  As I mentioned in my previous post, I received a different graphics card from Dell.  The Key word here is different not a replacement card.  Obvisouly there is some type of conflict with the ATI video cards and this model computer.  The new GeForce 9800GT card does not have this problem and I am finally happy.  I hope the rest of you get a new card or the BIOS update that Dell is supposed to be working on.  I'd like to thank everyone here and Chris for the information.

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Joined on 09/03/2009
Posts: 5
Points 30

Re: Monitor Black Out Using HDMI port (Studio 540/540s, Studio XPS 435MT)

Mike XPS 435mt:

Hear ye, Hear ye I have this problem behind me!  As I mentioned in my previous post, I received a different graphics card from Dell.  The Key word here is different not a replacement card.  Obvisouly there is some type of conflict with the ATI video cards and this model computer.  The new GeForce 9800GT card does not have this problem and I am finally happy.  I hope the rest of you get a new card or the BIOS update that Dell is supposed to be working on.  I'd like to thank everyone here and Chris for the information.

How much did you have to pay for it?

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Joined on 10/03/2009
Posts: 1
Points 5

Re: Monitor Black Out Using HDMI port (Studio 540/540s, Studio XPS 435MT)

i have same problem with my studio xps435mt .. waiting for the updated bios version on the meantime im using the analog port.

hope dell tech hurry up with the solution.

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Joined on 10/15/2009
Posts: 2
Points 25

Re: Monitor Black Out Using HDMI port (Studio 540/540s, Studio XPS 435MT)

Hello there.  I have had the same problem and have the solution.  It's the boot order in the BIOS.  If USB is set as the first device in the BIOS, the plugged in HDMI cable detects the TV's communication query/response down the HDMI cable as a possible USB boot device and errors out.  As the "USB" device "responded"  to a possible boot, it does not try the next item, but fails out.

Change your CD/DVD drive to first boot, then your Hard Drive as 2nd boot, USB 3rd.  Then you are OK

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Joined on 09/17/2009
Posts: 2
Points 25

Re: Monitor Black Out Using HDMI port (Studio 540/540s, Studio XPS 435MT)

that did not work for me.  i tried changing everything in my boot order and it still didn't work.  i was thinking just turning off usb and trying that but haven't as of yet due to laziness.  i'm not sure how you got it to work for you.  that all you changed was the boot order from dell's default settings?  i still get the black screen with 0033 on it when i boot that way.  any other suggestions?

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Joined on 08/08/2009
Posts: 3
Points 90

Re: Monitor Black Out Using HDMI port (Studio 540/540s, Studio XPS 435MT)

Has anyone tried the 1.1.3 BIOS for this problem?  It's dated 9/29/09.

Quote

BIOS Release Notes
===================================================================
===================================================================

Systems: Dell Studio XPS 435MT
Version: 1.1.3
Release Date: 09/25/2009

Fixes/Enhancements:
1. Fixed Panasonic TV can't show Dell Logo issue.

------

Certainly the 0033 error doesn't show the Dell Logo, maybe this is the fix?

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Joined on 09/03/2009
Posts: 5
Points 30

Re: Monitor Black Out Using HDMI port (Studio 540/540s, Studio XPS 435MT)

I just updated to the 1.1.3 bios dated 9/29/09. 

I turned off my PC and unplugged it, unplugged the 24" monitor that was making it work, and pressed the OFF button for 5 seconds to make sure everything was cleared out.  I then plugged the power back into the PC, and booted the computer. 

If I repeated the same steps prior to the upgrade, I got the 0033 error.  I am NO LONGER geting the 0033 error.  Apparently that was the fix.

Now I can use my 24" monitor with my laptop docking station instead of having it plugged in and turned off sitting next to my 58" Panasonic plasma.

Thanks you for posting the message about the bios availability.  You just got 5 stars for that post.

 

 

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