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Problem with Dell Webcam Central software and integrated webcam (Inspiron 15)

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Latest post 11/07/2009 06:40 AM by heba88. 12 replies.
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Joined on 09/26/2007
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Problem with Dell Webcam Central software and integrated webcam (Inspiron 15)

03 May 2009 05:50AM

I bought an Inspiron 15 last week. Great laptop. It came with an integrated 1.3 megapixel webcam, managed by a program called "Dell Webcam Central".

Program worked perfectly OK, until I downloaded an update from Windows Update, labeled as "important", which is new drivers for the webcam.

These new drivers doesnt affect the camera performace, it works perfectly with MSN messanger, but, Dell Webcam Central says there's no webcam attached to the computer?

I had to remove those drivers, and remove the Dell Webcam software copletely, then download drivers from Dell, and reinstall the webcam suite, problem solved.

Thing is, Windows Update is prompting me to download those drivers again, labeling them as an important update. Of course I don't want to go tru all that problem again.

If I accept that update again, is there a way to "re-attach" the webcam to the Dell software, without having to uninstall and reinstall everything again? Thanks a lot in advance. Smile

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12 Replies:

Joined on 05/14/2009
Posts: 2
Points 55

Re: Problem with Dell Webcam Central software and integrated webcam (Inspiron 15)

13 May 2009 09:43PM

I have the same problem with my Inspiron 1525 I got a week ago...after the update....webcam central tells me to plug in a supported webcam when I have one built in. I too would like to get this fixed without having to roll back or ignore the important updates. If anyone has a fix, it would be greatly appreciated.

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Joined on 05/24/2009
Posts: 1
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Re: Problem with Dell Webcam Central software and integrated webcam (Inspiron 15)

25 May 2009 07:21AM

As reported elsewhere on this forum, this problem is almost always solved by plugging in (or unplugging and plugging in again) a USB function such as a mouse, as if by magic the webcam appears (as long as the webcam central window is open). This happened on my brand new inspiron 15 too. No need to go around installing drivers etc (I have done this too).

 

Come on Dell, time to sort this out!  Its a factory-installed defect. How many machines are you having call-outs to fix under warranty by less inventive customers?

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Joined on 09/26/2007
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Re: Problem with Dell Webcam Central software and integrated webcam (Inspiron 15)

29 May 2009 07:12AM

Haha, it worked!

I plugged my sandisk flash drive while running the dell webcam program, and it detected the webcam right away! very odd.

Bet it's a glitch really easy to fix, como on Dell get on it!

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Joined on 05/14/2009
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Re: Problem with Dell Webcam Central software and integrated webcam (Inspiron 15)

29 May 2009 11:42PM

What a weird thing...followed the advice plugged in my wireless usb mouse and it started right up! thanks for the temp fix!

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Joined on 06/12/2009
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Re: Problem with Dell Webcam Central software and integrated webcam (Inspiron 15)

12 Jun 2009 01:07AM

sorry this thing doesnt work for me.....mine is also dell inspiron 1525 and i can start webcam(integrated) from yahoo messenger and erwebcam broadcaster but i failed to start it on dell webcam center it says nosupported driver installed pls install using dell resource cd .i already installed the creative lab 1.3 mp driver.on my device manager it shows integrated camera and shows a list of drivers of it.i unninstall it and scan for hardware changes then it accept usb video and driver usbvideo.sys.but all this drivers accepted by the above mentioned application except dell central .I want to view my webcam in central coz the others have limited functions and resolution low for broadcasting. i checked at my level best to correct it ..Is there anyone who can help me to solve the issue!!!!!!!Sad

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Joined on 07/12/2009
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Re: Problem with Dell Webcam Central software and integrated webcam (Inspiron 15)

12 Jul 2009 11:05AM

 

 

Just found this post from a google search.  I had the same problem with a new Inspiron 15 we got last night.  Worked fine, then installed MS Updates and then no worky.

 

Got a regular USB corded mouse and plugged in in while webcam central was open and a couple seconds later it just fixed itself.

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Joined on 06/12/2009
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Re: Problem with Dell Webcam Central software and integrated webcam (Inspiron 15)

13 Jul 2009 03:39AM

Thanks 4 ur kind reply . But things gone against me still now.I didn't install any MS updates and i tired of doing things(above tips) not working .But my webcam still recognized by other application except dell central.I didnt find the real solution...!!!Crying

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Joined on 08/06/2009
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Re: Problem with Dell Webcam Central software and integrated webcam (Inspiron 15)

06 Aug 2009 07:38AM

That was beautiful!!! I did just like you suggested, and it worked without a hitch! Someone needs to email Dell Support and let them know that this is a problem!!!!

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Joined on 06/12/2009
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Re: Problem with Dell Webcam Central software and integrated webcam (Inspiron 15)

06 Aug 2009 10:53PM

how is it worked. Using usb mouse or something similar can u explain in detail.Any suggesstions on microsoft updates on webcam.??

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Joined on 08/23/2009
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Re: Problem with Dell Webcam Central software and integrated webcam (Inspiron 15)

22 Aug 2009 08:56PM

well i did the same thing and it worked. yay. but do i have to keep it plugged in all the time for it to work though?

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Joined on 06/12/2009
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Re: Problem with Dell Webcam Central software and integrated webcam (Inspiron 15)

22 Aug 2009 09:20PM
dude,pls use web companion2 its great and working with inspiron 15 i left web cam central.(no use).try torrent search u get that application with additional software magic visual effects and is cool too..!!!:)
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Joined on 11/07/2009
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Re: Problem with Dell Webcam Central software and integrated webcam (Inspiron 15)

07 Nov 2009 06:40AM

hey guys  i have a problem with my webcam my computer is inspiron 1545 my webcam is working but its very slow the image moves every five minutes please help.

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