Welcome to the Forum Sorry you are experiencing a delay with the delivery of your laptop computer. If you have been receiving notices that your original estimated ship date has changed, here is one explanation: Dell's laptop manufacturing is done in Malaysia and depending on parts availability it can take about 7 - 10 days to build one, ship it to the US, then box it up and have it ready for the package shipper. Then it would depend on what type of shipping the customer purchased for it to arrive at their house.
Welcome to the Forum
Sorry you are experiencing a delay with the delivery of your laptop computer.
If you have been receiving notices that your original estimated ship date has changed, here is one explanation: Dell's laptop manufacturing is done in Malaysia and depending on parts availability it can take about 7 - 10 days to build one, ship it to the US, then box it up and have it ready for the package shipper. Then it would depend on what type of shipping the customer purchased for it to arrive at their house.
Laptops are our most popular computers right now, so the demands from the parts manufacturer to get the parts to Dell's manufacturing facility is pretty intense. The current delays are postponing our original delivery estimates and extending those a bit.
Please believe me Dell is not intentionally trying to disappoint you personally, as many orders are affected by these delays. We do appreciate your continued patronage and your patience, as these estimated ship dates are just that, estimated. Things can happen faster or slower depending on the parts delays. If by chance the parts get to us quicker, all the delayed systems will be put on a fast track to get them built and out to the customers quickly.
Hope this explains things for you. Thanks again for your patience. If I can assist further, please Private Message me.
Regards,
Robert
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