This board is for discussion of issues with suspected virus, worms, Trojans, spyware or other malware.
Please do not post HijackThis logs on this forum.. We request that you post those and other diagnostic logs on the Malware Removal form HERE.
Many users post for help because they are noticing slowness. Please be aware that while slowness may be one symptom of infection, computer and browser slowness are not always caused by malware. Here are some tutorials with suggestions for things that you can do to improve speed and system performance:
Slow Computer/Browser: Check here first!
Help! My computer is slow!
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Free Security Software for Prevention and Removal
Prevention
Spyware Warriors List of Rogue/Suspect Anti-Spyware Products & Web Sites
http://www.spywarewarrior.com/rogue_anti-spyware.htm
This is a list of suspicious/rogue anti-spyware solutions and domains currently being marketed on the Web. The alphabetized list includes products that are of unknown, questionable, or dubious value as anti-spyware protection. It includes a comment section explaining why the product is suspect.
McAfee SiteAdvisor
http://www.siteadvisor.com/
SiteAdvisor will warn you before you interact with a dangerous Web site. McAfee offers free and Plus version of SiteAdvisor. Browser supported: IE, Firefox
SiteHound
http://www.firetrust.com/en/products/sitehound
This toolbar will block sites that are known Rogue or Suspect Product distributors. It will also block many other website that pose a security threat to the user. Firetrust offers free and paid versions of SiteHound. Browser supported: IE, Firefox
TrendProtect
http://www.trendsecure.com/portal/en-US/free_security_tools/trendprotect.php
TrendProtect is a FREE browser plug-in that helps you avoid Web pages with unwanted content and hidden threats. TrendProtect rates the current page and pages listed in Google, MSN, and Yahoo search results. You can use the rating to decide if you want to visit or avoid a given Web page. Supported Browser: IE and Firefox
HOSTS File
By replacing the default HOSTS file in Windows, this will help in stopping the communication with websites that is known to install or inject malware or parasites.
1. MVPS Hosts
http://www.mvps.org/winhelp2002/hosts.htm
2. hpHosts
http://www.hosts-file.net/?s=Download
Free Anti-Virus Programs
AVG Free Version
http://www.grisoft.com/us.product-avg-anti-virus-free-edition
avast! antivirus 4 Home Edition
http://www.avast.com/eng/avast_4_home.html
Avira AntiVir® PersonalEdition Classic
http://www.free-av.com/
ClamWin Free Antivirus
http://www.clamwin.com/
Free Anti-Spyware Programs
Ad-aware (Free and Paid Versions)
http://www.download.com/Ad-Aware-2008/3000-8022_4-10045910.html
Malwarebytes' Anti-Malware (Free and Paid Versions)
http://www.besttechie.net/mbam/mbam-setup.exe
http://www.majorgeeks.com/Malwarebytes_Anti-Malware_d5756.html
Spybot Search and Destroy (Free)
http://www.safer-networking.org/en/download/index.html
SpywareBlaster
http://www.javacoolsoftware.com/spywareblaster.html
This will block bad ActiveX and harmful cookies from getting on to your PC in the first place. Just download and install the program. Open SpywareBlaster, check for and download updates, then 'select all' to protect against all items checked. Program needs to be kept updated.
Super AntiSpyware (Free and Paid Versions)
http://www.superantispyware.com/http://
http://www.softpedia.com/get/Internet/Popup-Ad-Spyware-Blockers/SUPERAntiSpyware.shtml
Free Firewalls (Free and Paid versions available)
Comodo Firewall
http://www.personalfirewall.comodo.com/overview.html
Outpost
http://www.agnitum.com/products/outpostfree/index.php
ZoneAlarm
http://www.zonealarm.com/store/content/company/products/znalm/freeDownload.jsp?dc=12bms&ctry=US&lang=en
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Online Scans
(Make sure the one that you choose is compatible with your browser and operating system.)
BitDefender
http://www.bitdefender.com/scan/licence.php
Eset nod32 Online Scanner
http://www.eset.com/onlinescan/
Ewido Anti-spyware
http://www.ewido.net/en/onlinescan/
F-Secure Online Scanner
http://support.f-secure.com/enu/home/ols.shtml
has rootkit detection capabilities.
Housecall (using IE with Active-X)
http://housecall.trendmicro.com/housecall/start_corp.asp
Housecall (all browsers using java)
http://uk.trendmicro-europe.com/enterprise/products/housecall_launch.php
Kasperski
http://usa.kaspersky.com/services/free-virus-scanner.php
Panda ActiveScan
http://www.pandasoftware.com/
WindowSecurity trojan scan
http://www.windowsecurity.com/trojanscan/
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Here are a few suggestions from Microsoft for keeping your computer safe:
"4 steps to protect your computer"
Step 1. Keep your firewall turned on
Step 2. Keep your operating system up-to-date
Step 3. Use updated antivirus software
Step 4. Use updated antispyware technology
Details with links to additional information HERE
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General Dell Information Courtesy of Dell Liaison, DELL-Richard B
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