Browse by Tags

Small and Medium Business - Guide to Growth

Small and Medium Business - Guide to Growth
Join us as we explore ways to grow your business with technology--brought to you by Dell and Microsoft
Results for accountability
  • Forum Thread: What is Dells excalation policy on customer issues?

    I was wondering what is Dells escalation procedure for customer complaints and issues? Previously, if a customer had an issue there was always a clear escalation chain (acct rep, acct mgr, unit mgr, dept mgr, division mgr etc) and if a problem was unresolved, all you had to do was go up the chain...
  • Forum Thread: Someone please help me get my leased equipment back to DELL

    I have just spent three hours trying to get an answer to just one question, "How do I get my leased equipment back to Dell"? After three hours and more then 10 transfers back and forth to Customer Care, Dell Financial Services, etc I still don't have an answer. Our business is one of...
  • Forum Thread: Dell reduced my Credit Line for no good reason!

    Normal 0 false false false EN-US X-NONE X-NONE MicrosoftInternetExplorer4 ...
  • Forum Reply: Re: rebate form

    Unbelievable. I had a few minutes, so I thought that I would try to solve this one. I started with an online chat, waited 15 minutes to get "served"... Was finally told how to submit the form, although I had made it DARNED clear that the form was not available on the Dell site. ...
  • Forum Reply: Re: rebate form

    Robert - Thanks for the update. I was able to downlaod and print the form. It would be great if there is a place on the Dell website to directly report broken links or missing pages to have them addressed promptly instead of trying to post in a forum to get some attention or getting the run-around...
  • Forum Reply: Re: Does Dell actually sell anything?

    I am also having difficulties purchasing from Dell. I originally thought it was due to their recent "restructuring" here in the UK, but evidently not. I don't need technical queries answered. I'm after simple quotes (for several different clients) with a bit of discount applied by...
  • Forum Reply: Re: Dell 2 day tax season promo & the busenetwork = Spam? Question for Dell.

    DELL-Robert P Krycsm, I've found some information that might shed light on this for you and your customers. Dell never shares our customer information with anyone. We feel that our customers' privacy is very important to us. We do provide 3rd Party vendors with our brochures and...
  • Forum Thread: Tax Exempt Order Nightmare

    We recently wanted to order a full set of equipment (desktops, servers, peripherals, back office hardware, etc) on our Dell account. This account has been tax exempt from its inception over 10 years ago and tax exemption certificates have no expiration date and "..remain in force unless revokes...
  • Forum Reply: RE: I want to open dell authorized service center

    hi .. greetings of the day.. I want to open dell authorized service center in khalelabad sant kabir nagar in U.P. I have computer services center in khalelabad town .I have maintain this company from 4 years we are giving chip level services in khalelabad town . please give gud for us
  • Forum Reply: RE: To become authorised dealer of Dell products

    I am the owner computer shop in home town in MIAMI Now i want to become a authorised dealer of Dell products like Laptops and Desktops in my region ,So pls suggest me the way : Thanks [Admin note, phone number removed per TOU policy] TD