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Results for unhappy
  • Forum Thread: Worst service I have had!!!

    I have been lied to hung up on and transferred to countless departments that got me nowhere! This is all due to being told something would be delivered on a date and then a week later being told it is now delayed and will be another 8 days. I Even went as far as try and order something more expensive...
  • Forum Thread: W3207C LCD tv shuts off all the time

    I have a W3207C LCD tv that is 3 years old. It has been shutting off after a few hours of running. This started about a year ago but now it is realy bad. I called Dell they woulldn't do a thing to fix it. I called Discision one like they said. All I got was it would cost 80 dollars to ship my tv...
  • Forum Reply: Re: Customer Support Complaints, Post Here

    I have an XPS2010 that has had a few issues (and I still love the machine). That is not the problem, the problem is DELL CUSTOMER / TECHNICAL SERVICES. I have a next business day service contact and the tech (who was great) that came on site knew what he was doing but had bad parts. He comes back...
  • Forum Thread: P713w Printer. I purchased this printer last June and I have had to replace the printhead 3x, with Dell support persons assistance.

    I want to replace this brand new printer with another new one, but it seems the Dell support persons says, If it happens, I will get a used one! How do I get Dell to replace this damaged new printer with one that works correctly all the time?
  • Forum Thread: No one to Contact ? Deal lost now ? :(

    (Last night)On 12/30/08 I had tried to order 3 of the Vostro 220 system for $399. I also ordered the $99 Win XP downgrade. After putting them in MY CART, it would not go thru with the order. I would click on confirm order, and it would just sit there. I came back today, and was going to try and order...
  • Forum Thread: Resolution Expert Center

    Does anyone know how to contact, or better yet make the REC people honor their promises? They have promised at least three times to call me and yet they have not. I have an email telling me the right resolution to the problems we have been having, i.e., they are going to send me a new laptop to replace...
  • Forum Thread: DELL RIP YOU OFF AND DON'T HONor YOUR WARRANTYy

    I bought a dell inspiron 1750 and July 22nd they told me my optical drive went out and that it was under warranty till July 23rd but they would not honor my warranty unless i paid them 119.00. So i had to send it to the people i bought an extended warranty through Sam's club for two years thank god...
  • Forum Reply: Re: Question about the Order Status page

    So instead of dealing with the problem, Dell cancelled my order! Real mature of you Dell. Have a problem, cancel it. Smooth. I'm ticked but if they want to alienate their loyal customers they're on the right track. I'm seriously thinking about a Toshiba or Lenovo netbook. Maybe even an HP...
  • Forum Thread: new update?

    since the Streak_351_15609_00.pkg update i found that the system smoother but some problem also review after 2 months stage-ui frequently not response system shutdown for unknown reason. the signal reception is lower with noise not sure if it is the streak or the software. the software...
  • Forum Thread: Delayed Order (twice) - Exceptions get Free Shipping?

    I ordered a Dell XPS 14z Laptop back on 2/13/2012 to replace my broken HP. As a Graduate Student, I am always in dire need of my computer. However, I thought the week and a half sacrifice would be worth a better product. Unfortunately, that week and a half expected wait has turned into a much longer...
  • Forum Thread: Unable to get the laptops keyboard changed after having moved away from UK

    Hi, I bought my Inspiron 1525 in UK in 2008. After the initial one year warrenty period I got the "Add 3yrs Evenings & Saturdays ? In-Home Support ? Dimension, Inspiron & Studio" with Start Date: 2009-09-12. It costed me 145 pounds at that time. After a while I moved to India...
  • Forum Thread: Worst Technical Support Ever Seen

    Worst Technical Support Ever Seen First, I want to start off by saying that both my father and I have been Dell customers for 10+ years and I am really sad to see what has happened to Dell’s tech support and customer support service. You were once knowledge and reliable, but anymore I feel...
  • Forum Thread: Why is Dell not standing behind its products-Laptops?

    I just don't understand why Dell Computers the Laptop products are so unmanageable? I purchased a Laptop for my daughter (a college student) on 02/05/10 past warranty 7 months. I didn't purchase extension since my daughter is away and busy I felt Dell computers were a solid reasonable priced...
  • Forum Thread: Dell.... The next Compaq?

    For reasons beyond my comprehension the leaders of Dell have decided to wall themselves off from the customer, why? Since 13 Jan 2010 I have logged over 50 hours on the phone with both customer care and dell financial trying to get some sort of resolution to my recent purchase, to no avail. Ended...
  • Forum Reply: Re: Delay in build and shipping time

    Get in line everyone. I ordered a $2200.00 XPS ONE 24 on 11/2/08 for a birthday gift on 11/14/08. Estamated ship date was 11/17/08 . I was ok with this because I had ordered late, so when system showed up on 11/13/08 I was very happy for a little while. I read start up guide, plugged in system, pushed...
  • Forum Thread: Happened to you yet? LCD, Vertical Lines

    System: Dell Inspiron 9200 Purchased: 2005 Location: Seattle, Washington, UNITED STATES Problem: LCD, Multiple Vertical Lines, Single pixel lines, One Red (Center), One Green/Yellow (Right side on screen) Computer is used for ArcGIS mapping, 17 inch screen comes in handy when working right...
  • Forum Thread: Windows 8 Touch Screen Trouble

    Have just updated my Dell Inspiron 17 touch screen laptop to windows 8, now the touch screen is no longer working. Is there a new Windows 8 driver update ?? As the touch screen would be great in Windows 8
  • Forum Thread: Dedicated video card is not selectable

    Hello, I read a lot about this issue, but still cant find a proper solution. The Catalist Control Center/Switchable graphic/High performance configuration is working (like Starcraft II. and some Flight Simulator game as well), but some cases when inside the application you need to select between your...
  • Forum Reply: Re: Happened to you yet? LCD, Vertical Lines

    In order to correct previous post Content 2 nd Edit February 26: Early Morning RE: Dell Inspiron 9200 Laptop Problem: LCD, Multiple Vertical Lines, Single Pixel Purchased: 2005 Time: 12:00 Noon, Pacific Time Date: February 25, 2009 Today, I received a returned call from __Identity...
  • Forum Thread: IS ANYONE FED UP OF DELL!?! And nothing is being done about it?!?! Chat here so we can Do something about it!!!

    If you have had nothing but on going problems with Dell's products and services and are seriously ready to do something about it. Then come on this forum and chat with me ......so we can rise up and get what we are entitled too!!
  • Forum Thread: Huge disappointment due to poor service.

    Hi, I have ordered a dell XPS 12 days back. The order was shipped on 15th. I was continously monitoring the FedEx tracking page since shipment. On 19th I figured out the package was moving to wrong state. I mailed Dell to know if there is any problem with the delivery. I got a reply asking to wait...
  • Forum Thread: Dell gives out my Credit Card

    So I know that Dell includes McAfee with many of its computers. On two new computers I have ignored the McAfee program because I use a different program. The computers come set up for auto renewal and Dell gives McAfee my credit card number. I received two different emails from my bank that $79.99 has...
  • Forum Thread: How to get refunds when things fail?

    How to get refunds when things fail? I am in a real fix. I had a Dell 966 printer that did not last 18 months. I could only buy the extended ink cartridges from Dell so I would buy them in advance so I would have them when the others ran out. Otherwise I would be unable to print until new cartridges...
  • Forum Thread: Beware!, the chat reps will say anything to sell you a laptop even lie!

    Beware!, the chat reps will say anything to sell you a laptop even lie! I wanted to order a alienware m17x R3 for my brothers 21st birthday party on the 11th of April. I saw a window popup with chat on it. I clicked it, I wanted to ask how long it would take for dell to send me a laptop to my door...
  • Forum Thread: Dell Warranties - waste of my money in this case

    My company had two Dell laptops stolen (all we have are Dell computers). We had extended on site warranties on both computers as well as the complete care on both computers (spills and drops). Dell tells me today they won't transfer the balance of the warranties to new computers I need to buy. This...