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Results for poor customer service, ridiculous
  • Forum Thread: W3207C LCD tv shuts off all the time

    I have a W3207C LCD tv that is 3 years old. It has been shutting off after a few hours of running. This started about a year ago but now it is realy bad. I called Dell they woulldn't do a thing to fix it. I called Discision one like they said. All I got was it would cost 80 dollars to ship my tv...
  • Forum Thread: Service excellence? Complete Care? Rants and Raves

    Greetings fellow community members. This thread is designed to solicit your feedback on recent experiences with Dell's customer service, technical support and Complete Care. I want to preface this with a brief insight to my situation. I was sold a 3 year complete care warranty with next day in-home...
  • Forum Thread: Happened to you yet? LCD, Vertical Lines

    System: Dell Inspiron 9200 Purchased: 2005 Location: Seattle, Washington, UNITED STATES Problem: LCD, Multiple Vertical Lines, Single pixel lines, One Red (Center), One Green/Yellow (Right side on screen) Computer is used for ArcGIS mapping, 17 inch screen comes in handy when working right...
  • Forum Reply: Re: Happened to you yet? LCD, Vertical Lines

    In order to correct previous post Content 2 nd Edit February 26: Early Morning RE: Dell Inspiron 9200 Laptop Problem: LCD, Multiple Vertical Lines, Single Pixel Purchased: 2005 Time: 12:00 Noon, Pacific Time Date: February 25, 2009 Today, I received a returned call from __Identity...
  • Forum Reply: Re: I just wanted to talk with an American

    Update from the issue I had that started this thread. So I write a letter and send it to corporate in Texas. Guess who calls me? Correct, someone from India. It appears Dell does not want to communicate with their customers from the US. This US company is more than happy to accept US dollars in payment...
  • Forum Thread: I am tearing my hair out:(

    I ordered an XPS™ 730 around 7 weeks ago.. I needed it 2 weeks after I ordered it.. I have several things coming up that I need it for - but if it does not arrive by 5th Dec I will have missed everything I needed it for and may as well cancel (no point in paying over £4000 for something that...