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Results for poor customer service, defective
  • Forum Thread: Dell.... The next Compaq?

    For reasons beyond my comprehension the leaders of Dell have decided to wall themselves off from the customer, why? Since 13 Jan 2010 I have logged over 50 hours on the phone with both customer care and dell financial trying to get some sort of resolution to my recent purchase, to no avail. Ended...
  • Forum Thread: Service excellence? Complete Care? Rants and Raves

    Greetings fellow community members. This thread is designed to solicit your feedback on recent experiences with Dell's customer service, technical support and Complete Care. I want to preface this with a brief insight to my situation. I was sold a 3 year complete care warranty with next day in-home...
  • Forum Thread: Happened to you yet? LCD, Vertical Lines

    System: Dell Inspiron 9200 Purchased: 2005 Location: Seattle, Washington, UNITED STATES Problem: LCD, Multiple Vertical Lines, Single pixel lines, One Red (Center), One Green/Yellow (Right side on screen) Computer is used for ArcGIS mapping, 17 inch screen comes in handy when working right...
  • Forum Reply: Re: Happened to you yet? LCD, Vertical Lines

    In order to correct previous post Content 2 nd Edit February 26: Early Morning RE: Dell Inspiron 9200 Laptop Problem: LCD, Multiple Vertical Lines, Single Pixel Purchased: 2005 Time: 12:00 Noon, Pacific Time Date: February 25, 2009 Today, I received a returned call from __Identity...