I submitted an Ownership Transfer request on 10 March.
The request was for a Latitude Laptop moving from our office in the United Kingdom to our office in France.
The standard process states it can take 15 business days for the transfer to go through. It has now been 17 days and the transfer has still not gone through. I have checked the warranty status page and it still shows it being registered as UK (From prior dealing, we've noticed this changes when the warranty transfer request is processed).
Who can I now contact to chase this request up?
Hi Joe Aquino,
Please repost this in the Customer care forum for help.
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Ideastorm member since 2007
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