XPS 13 9350 touchpad not working - New to the Community Forum - New to the Community - Dell Community

XPS 13 9350 touchpad not working

New to the Community

New to the Community
Having trouble deciding where to post? Get tips and recommendations here.

XPS 13 9350 touchpad not working

This question has been answered by sugarbear18

Hello

I recently bought XPS 13 9350, when I connect external mouse, touch pad after working for some time, get disabled, than only external mouse works.

It is over many weeks and DELL support has no clue on this issue.

I2C HID Device has following:

"This device cannot start. (Code 10)

A request for the HID descriptor failed"

Any suggestion/idea what should be done

Verified Answer
All Replies