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complaint

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A couple months ago I brought a laptop from the US. After having the laptop for 2 months, the motherboard stopped working. I contacted the Dell Company UK and they sent me an engineer to fix my laptop. The laptop was working fine, but after 6 weeks, the motherboard stopped working. I contacted the Dell Company UK again and they said they can not fix it. I was very dissapointed and still am as they took 2OO pounds from me and done nothing. After they took the money,they REFUSED to repair my laptop again.

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  • Why not just transfer the warranty from the US to the UK (assuming you did not do that already)?  To do this, you must have purchased an onsite service plan - the standard one year return to depot warranty does not transfer.

    www.dell.com/.../IdentifySystem