Windows could not start because the following file is missing or corrupt: WINDOWS\SYSTEM32\CONFIG\SYSTEM

New to the Community

New to the Community
Having trouble deciding where to post? Get tips and recommendations here.

Windows could not start because the following file is missing or corrupt: WINDOWS\SYSTEM32\CONFIG\SYSTEM

  • When trying to boot Windows xp home, I got the message Windows could not start because the following file is missing or corrupt: WINDOWS\SYSTEM32\CONFIG\SYSTEM. I checked Q307545 on the MS Knowledge Base. I booted up in Recovery Console and got to the prompts. It never asked for a Administrator password. I couldn’t find the SYSTEM file in the CONFIG folder. So I  typed the following- Copy C\windows\repair\system.bak  to C:\windows\system32\config\system.  (there was a file called SYSTEM.BAD in the COMFIG folder. I tried to boot normally and it gave me same

    Click to show quoted text
  • lgcaisse

    What is the computer model?

    See if the solution HERE can help.

    The repair procedures above are not always successful, then you will need to reinstall XP, but all data on the system will be lost, unless you have backed the data to other media.

    This error message can also be caused by a dying hard drive.

    Bev.

     

    If my answer was helpful, please use the 'Did this answer the question' and click: Yes
    Forum Member since 2001
    I am not employed by Dell

  • Bev

    The model is an Inspiron Desktop 530.

    I cannot get to the Recovery Console now because it asking for an Administrator PW.  As I stated before I got into the Recovery Console with no problem the first time and it didn't ask for a PW. I typed in Copy c:\windows\repair\system.bak to C:\windows\system32\config\system. It failed to boot again. I got the same message only with the SOFTWARE file.

    I tried to get into the Recovery Console again to change the SOFTWAre FILE but it asked me for the ADMINISTRATOR PW. I don't know what it is or was since I never gave it one. Now I am stuck.

    Please help me. My journal # is 09153MHM06

    Thank You

    lgcaisse  (Larry)

  • lgcaisse 

    Larry.

    If you have not set a password, have you tried, when the password is requested, just pushing the 'Enter' key.

    Bev.

     

    If my answer was helpful, please use the 'Did this answer the question' and click: Yes
    Forum Member since 2001
    I am not employed by Dell

  • Bev,
    Yes I've tried "enter, admin and administrator" both lower case and upper case. Is there a master PW someplace I could use. The HD is not backed up and I hate to lose the data that's on the drive.
    :-{
    lgcaisse aka Larry
  • Larry.

    As far as I know there is no 'Master' password for the 530, but if there is, maybe another member can step in and help.

    There is a 'Forgotten Password' jumper [PSWD], on the motherboard, you could using that, see HERE

    If this fails to correct the problem, then the other option would be to restore the 530 to it's factory condition, see HERE

    Bev.

     

    If my answer was helpful, please use the 'Did this answer the question' and click: Yes
    Forum Member since 2001
    I am not employed by Dell

  • Bev:
    I tried the PSWD jumper and I guess it doesn't work for the Administrator PW in Recovery Console mode. Oh well it was worth a shot.
    If you come up with anything else i can try I would greatly appreciate it.
    I just need to access the HD directories.
    Regards
    Larry
  • Bev,

    BTW,,,,,,,,,,,,,,,,GO Yankees !!!!

    Larry

  • lgcaisse

    Bev,

    BTW,,,,,,,,,,,,,,,,GO Yankees !!!!

    Larry

     

    Larry.

    Yes

    Bev.

     

    If my answer was helpful, please use the 'Did this answer the question' and click: Yes
    Forum Member since 2001
    I am not employed by Dell

  • Bev,
    One more question. Is there a way to create a CD or DVD that will boot a DOS prompt and allow me to access NTFS files?  That would work if it's possible
    Larry
  • Knoppix Live Linux

    http://www.kernel.org/pub/dist/knoppix/KNOPPIX_V6.0.1CD-2009-02-08-EN.iso

    You will need a Drive Wire.

    To Access the data on a Mac running OSX you need the Free Google MACFUSE

    http://code.google.com/p/macfuse/

    http://accessories.us.dell.com/sna/productdetail.aspx?sku=A1164717&cs=19&c=us&l=en&dgc=SS&cid=27530&lid=627063

    The DriveWire IDE/PATA/SATA to USB Hard Drive Adapter from Apricorn is an ideal solution for transferring the data from a desktop or laptop PC to a new hard drive in a few easy steps. With this DriveWire Adapter you can easily transfer your OS, data, applications, documents, address books, e-mail, settings and preferences - from the old drive to a new drive, in few easy steps. DriveWire Adapter is bundled with Apricorn's ‘Upgrade Suite’ which features EZ Gig II cloning software for Windows and Shirt Pocket's SuperDuper for Mac. Just attach your 2.5" or 3.5" hard drive to the appropriate connector on DriveWire's cable head. Then connect the AC power adapter and the USB cable. Now, boot up your computer using the "Upgrade Suite" bootable CD and make and exact clone of the old drive onto a new drive. After the transfer is completed, install the new hard drive into the desktop or laptop, and the computer will boot up just like normal.

    This DriveWire adapter provides a SATA connector for the new style drives as well as 44-pin connector for a 2.5" laptop IDE/PATA Hard Drive and 40-pin connector for a standard 3.5" IDE/PATA Hard Drive, allowing you to connect a hard drive to any desktop or laptop computer with a USB 2.0 port. This adapter eliminates the need for a separate enclosure for every Hard Drive and is compatible with almost any 2.5" or 3.5" IDE/PATA or SATA Hard Drives. With all these features, this DriveWire adapter is an ideal solution for anyone needing immediate or temporary access to a Hard Drive.



    Manufacturer Part# : ADW-USB-KIT
    Dell Part# : A1164717

    Report Unresolved Customer Service Issues here

    I do not work for Dell. I too am a user.

    The forum is primarily user to user, with Dell employees moderating.

  • Bev,
    I keep trying. I finally got in the restore console mode. I did the following:
    1. backed up the following files in c:windows\system32\config    software, sam,security and default.  there was no file named system.
    2. deleted from the config folder :            software, sam,security and default.  there was no file named system.
    3 copied from the c:\windows\repair folder to the system32 \config:   software, sam,security and default.  there was a file  system.bak that I copied as system
     
     Now I can boot up and brings me to the signon folder in safe mode. When I boot up in normal mode I get to the desktop  but in both instances it seems to freeze or at least I can't use the mouse or keyboard.
    Any suggestions.
    I feel like such a dunce
    Larry
  • Larry,

    Sorry, I've run out of suggestions, by this time I would have removed the hard drive from the 530, used a SATA USB adaptor and attached to a working computer, transfered all files and folders I wished to save. 

     Then reinstall the HD in the 530 and either used Dell's PC restore feature, or reinstalled windows.

    Bev.

     

    If my answer was helpful, please use the 'Did this answer the question' and click: Yes
    Forum Member since 2001
    I am not employed by Dell

  • Larry,

     

    I didn't want to interfere with Bev as she gives GREAT information.

     

    Did you get your files and folders that you need?

     

    Two possible options would be maybe from the safe mode try,

     

    Start, run

     

    Type CMD and hit enter. Type

     

    chkdsk /r          (space between the k and /)

     

    Hit enter. Answer with a Y, then restart your computer. See if that helps. If not then the second thing I'd try would be a Repair of the Operating System.

     

    Put the Operating system disk in the computer and restart the computer.

     

    Press any key to boot from the CD.

     

    Choose install.

     

    Do the Agreement.

     

    Now choose Repair. Leave the disk in the computer until you see the Welcome Screen. Takes abour 35 minutes. Now you need to install alll the Windows Updates, again(more painful and time consuming)

     

     

    Rick

    #DellRockStar

    What is a Dell Service Tag and how do I locate it? 

     

     

    Original poster, If you have solved your problem, can you please mark the correct thread(s) with your solution. Thanks 

    Welcome to Dell Community!

  • Larry,

     

    If you didn't get all your files and folders you need, wait I have a way to do that, also.

     

    Bev,

     

    Sorry no White Dell Mini for your cat, sorry. Wink

     

     

    Rick

    #DellRockStar

    What is a Dell Service Tag and how do I locate it? 

     

     

    Original poster, If you have solved your problem, can you please mark the correct thread(s) with your solution. Thanks 

    Welcome to Dell Community!