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Unable to restore laptop to factory settings

  • Hi Everyone

    My daughter's laptop is a dell inspiron 1501 we bought it just over 2 years ago.  It has been great up untill the warranty nearly ran out.  I contacted dell and sorted the problem out over the net (tap F8 and restore to factory settings). 

    Now the warranty has ran out (4 weeks ago) and we have a small problem, I want to restore it to original factory settings but when I tap F8 it has no restore to factory settings or repair computer in the menu (system restore will not work before december so i think i have a virus, tried scanning it with bullguard but picks nothing up, which is why i want to reatore it to factory settings).  Crying

    Is this because my warranty has ran out and dell want me to purchase more warranty, or is it something else.  If anyone could give me some advice i would be so grateful.

    Thx Kris Wink

  • I think this thread might give you some help:  Restore Vista Factory Image.  The last post on the first page by tgsmith gives you details on a manual restore that should be helpful in your case.

    Good luck!

    Edit:  I assumed you have Vista as you are attempting an F8 restore.  If I'm wrong, and you have Windows XP, you need to press CTRL and F11, releasing both at the same time, during the Dell screen on starting the computer.

     

    Dell Forum member since 2005

  • Welcome to the forums Kris Wink

     

     

    Here's another link which should help you:  Restoring your [Dell] computer to the factory settings.

    You may also find this Driver Installation Order article helpful?

    From experience, I've found that:   “Beauty is in the eye of the beer-holder”!!

     

    XPS M1730:

    Smoke Grey Magnesium Alloy Chassis - with White LED Backlights
    17" UltraSharp WUXGA Widescreen TFT (1920 x 1200) with TrueLife
    Intel Core 2 Duo Processor T9300 @ 2.50GHz (800 MHz FSB, 4MB L2 cache)
    4GB (2x 2GB) Patriot Signature PC2-5400 @ 667MHz
    DUAL 512MB Nvidia 8800M GTX cards in SLi + 128MB Ageia PhysX
    640GB SATA II (2x 320GB WD Scorpio Black 7200rpm)
    8x Super-Multi DVD±RW
    Creative X-Fi Notebook (ExpressCard) + Creative GigaWorks T40 Series II
    Integrated 2MP Webcam
    Dell Wireless 355 Bluetooth 2.0 Module
    Intel Next-Gen Wireless-N Mini-Card
    TV Tuner and Dell Travel Remote Control
    4-in-1 Flash Card Reader (SSD/MMC/MS Pro/xD)

    230W AC Adapter / 9-cell Lithium-Ion Battery

    Windows 7 Home Premium (64bit)

  • Thx Guys


    Your advice worked a treat and the daughter is over the moon


    Wink

  • Very happy to have helped.  Good luck to you!

    Dell Forum member since 2005

  • Hi, I also am having similar problem, however the differnece is it is on windows 7 and when I go through the above steps, it DOES not show me any factory settings restore option. SOMEONE, EVERYONE please help

    sam