My power dvd dx version played most blue rays, and then i updated it worst mistake ever because now id dosn't play any. dosent even load just tell me there all in a file type my computer cant read even the ones that used to work before i updated it.
If you have a newer Dell computer, you should be able to restore the program. Go to programs in the 'start' menu, then select Dell and Dell backup and see if there is a selection to re-install the DVD software. Aside from that, you can contact Cyberlink (i think they are the ones that make the program) and see if they can't help you.