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Chris we have serious problems with this tv...we wait for the tv to drain of power then try to hold the power button until it turns on. I've spoken with dell at lest 5 times all which of lasted at least 30mins- hour call... to try to get this resolved. I've been transfered here and there back and forth trying to resolve this. We just want a tv that works! We've been out of a tv for about 6 months now. Please.... help us to get our tv to work or to get a new one!!!:smileysad:
Hi ChrisM, I have yet to receive any feedback from you. Could you please give me an update.
I have not got a response from Dell for this...I really need help with this. I keep getting tossed around between India and some other country...back and forth..back and forth....this if very frustrating!!!!!!!!!! No one has called me back. I've been with out a TV for 9 months!!!!! I need help!!!!!!!!!!!!!!!!!!!! we paid over $800 for this TV! PLEASE TAKE RESPONSIBLITY OF YOUR PRODUCT AND FIX THIS!!!!!!! I know several people have this same problem...we just want our tv fixed or replaced..........
I have the same problem - i am out of the warranty period. What is the problem with this so I know what to tell a TV guy to get this fixed. Why hasn't Dell done anything about this. Would make me think leaving customers with bad experiences will push them to the competition instead. Also - got big runaround with this whole deal so far. Have been on the phone calling 3 different #'s for over 1.5 hours so far. Quite frustrating and bad way to conduct business by Dell. I am in the financial sector and see Dell stock dropping. Customer service and word of mouth bad or good is big. Can you please tell me what the issue is so i can get to bottom of this and fixed. I don't want to spend more hours on phone and more time wasted when Dell should already be on top of a common problem that has happened on multiple units.