Cloud Performance: Reliability - Cloud Metrics - IT Efficiency Metrics - Dell Community

Cloud Performance: Reliability

IT Efficiency Metrics

IT Efficiency Metrics
The clear answer to today’s IT challenges is to increase IT efficiency throughout the infrastructure, from the desktop to the data center. This Wiki is intended to provide a forum where efficiency metrics, goals and guidelines can be shared.

Cloud Metrics

Metrics concerning the strategy, deployment, or management of cloud-based computing (IT-as-a-Service, Platform-as-a-Service, Software-as-a-Service, etc.).
Wikis - Page

Cloud Performance: Reliability

Cloud Metrics

GOAL OR METRIC: Zero Break in Service

RATIONALE:  The expectations of cloud-based computing are still at the point of "inflated expectations."  But even for those organizations that are currently employing cloud computing (public, private, or hybrid), the expectations are high.  Since cloud delivery appears to eliminate actual hardware and software, end users and executive management expect 100% reliability in the event of any component failure.  So 100% reliability (or close to it)  is the mark of an organization that is using a strategy that balances reliability and performance with "just enough" redundancy.

POTENTIAL RESULTS:  End users see no disruption in service and breaks in service are automatically remediated (no wasted staff time).

SIDE NOTES: 


SOURCE:  Dell

REFERENCES: 

  • Cloud Computing:  Dell.com/cloud
  • Cloud Data Integration:  Dell.com/boomi
  • Cloud Security:  Dell.com/secureworks
0
Comments
  • Reliability at what cost? And who Certifies Tier 2 or Tier 3  Only the "uptime institute" monopoly?