GOAL OR METRIC: $277 per PC Per year
RATIONALE: The cost of end-user computing devices has dropped dramatically over the past few years, and consumer devices are nearly as powerful as those used by business. The cost to buy, deploy, patch and update these devices are key measures that indicate how standardized the environment is, how devices are provided to the users and how they aresupported. First, organizations often start with the total cost of ownership, or TCO. Today, the average cost to maintain a new PC to an employee is $615 (not including the cost of the device itself). The industry, including Dell, sees best-of-breed companies with TCOs as low as $277 per year, or 55% less.
POTENTIAL RESULTS: Lower short- and longer-term total cost of ownership.
SOURCE: IDC “Dell PC Optimized Deployment Model” June 201