GOAL OR METRIC: Single, Centralized & Automated PC Management on a Common Platform Using One Console
RATIONALE:.The number, variety and versions of applications can add tremendous ineffi ciency, and increases the costs of licensing and support. Two goals are clear: have as few desktop/laptop images to manage as possible and reduce the number of operating systems supported. Best practices are that organizations have one of each – one system image and one operating system.
The less IT has to touch each PC, and the more remote and automated
management can be, the less it will cost to support and manage them.