GOAL or METRIC: 8.98% of total IT spend or less

RATIONALE: The data network is the backbone of the data center, and is a critical component of how it performs.  But it is easy to over-engineer.  So one metric of efficiency is how much an organization is spending on running the network.  Gartner says the average cost worldwide is 8.98& of revenue, so the goal of an organization should be to meet or beat that.



SOURCES:  Gartner Data Network metrics