GOAL or METRIC: Less than one hour
RATIONALE: Workload deployment speeds of less than one hour are needed, otherwise IT end users will be tempted to procure their own resources using cloud-based providers. This is only possible by having an infrastructure that is highly automated, and makes use of self-service deployment tools. This kind of delivery and responsiveness is essential for IT to deliver " Speed of Business" impact.
SOURCE: IDC: Improving Datacenter Operational Efficiency Using Self-Service Provisioning and Advanced Performance Analytics December 2010