Dell Upload Server Down ? SupportAssist (plugin OME) - Enterprise Forum - SupportAssist - Dell Community

Dell Upload Server Down ? SupportAssist (plugin OME)

SupportAssist

SupportAssist
Remote monitoring and automated, proactive support

Dell Upload Server Down ? SupportAssist (plugin OME)

  • Hello,

    Server https://ddldropbox.us.dell.com/ seems to be down since few days.

    Are you aware about this issue ?

    Thx

  • Hi Mika,

    We have monitored the DDLdropbox servers and see that files are getting processed.

    Please let us know the issue, are collections not uploading?

    Kindly send us SupportAssist logs folder (by zipping it) to below email id Madhav_vyasasamudra@dell.com

    SupportAssist Logs Location

    C:\Program Files (x86)\Dell\Dell Integrated Support\logs

    Thanks,

    Madhav