iDRAC alert settings modified by SupportAssist Enterprise Configure SNMP - Enterprise Forum - SupportAssist - Dell Community

iDRAC alert settings modified by SupportAssist Enterprise Configure SNMP

SupportAssist

SupportAssist
Remote monitoring and automated, proactive support

iDRAC alert settings modified by SupportAssist Enterprise Configure SNMP

  • When I add a device to SupportAssist Enterprise and then click on Configure SNMP I see that it connects to the DRAC and adds and alert destination as the IP of the Support Assist install which is great.

    I am also seeing that any alerts for all categories that were previously set in DRAC are modified to only have INFO for Email, IPMI Alert, Remote System Log, WS Eventing and OS Log

    I also see INFO, WARNING and CRITICAL and set just for SNMP Trap.

    This breaks things.

    Please dont arbitrarily change my alert configurations!

    Environment:

    SupportAssist Enterprise Version: 1.0.0.49 running on CentOS 6.8
    DRAC of remote device 2.40.40.40

  • Hello Cameron,

    Thank you for the feedback and we will look into this issue as possible defect and address accordingly.

    Thank you.

  • Thanks Dave :)