Access Support Assist Enterprise Web Service - Enterprise Forum - SupportAssist - Dell Community

Access Support Assist Enterprise Web Service

SupportAssist

SupportAssist
Remote monitoring and automated, proactive support

Access Support Assist Enterprise Web Service

  • Anyone know how to access support assist enterprise  web service from remote computer please?

    is it on a different port? is there a ini file containing  whitelisted sourceips....

  • xxx.xxx.xxx.xxx:5700/SupportAssist

  • 9090 For opening SupportAssist from the local system

    2607 For opening SupportAssist securely (HTTPS) from a remote system

  • 2607 was for SupportAssist Server.  With SupportAssist Enterprise the port changed to 5700

  • thank you 5700 worked for me...2607 did not (perhaps thats the non enterprise version?)

  • 2607 was for SupportAssist Server.  There were conflicts when we got to Enterprise so a new port was chosen.  It is in the user guide

  • For opening SupportAssist Enterprise from the local system the port is 9099.

    For opening SupportAssist Enterprise from remote system the port is 5700.

    Please review the SupportAssist Enterprise User's Guide which has detailed information in the Network Requirements section.

    Thank You.