multiple contact information entries for Support Assist , possible ? - Enterprise Forum - SupportAssist - Dell Community

multiple contact information entries for Support Assist , possible ?

SupportAssist

SupportAssist
Remote monitoring and automated, proactive support

multiple contact information entries for Support Assist , possible ?

  • HI all,

    i like to check if is possible to configure multiple contacts for different devices managed under Support Assist version 2.2.0 for Open Manage Essentials

    What i like to configure in my enviroment will be for devices located in different region/country, i can customized support assist to have local contacts info for devices located in different geographical location, thanks.

    i only can find this primary contact information page to configured in Support Assist as shown below

  • Hello Sean-NG

    Yes, you can create groups and add corresponding devices to the groups and assign Primary and Secondary contacts. 

    Hope this helps

  • Hi Jayanth, ahh this is just what i needed , great help , thanks man!!