Dell SupportAssist, integrated with Dell OpenManage Essentials systems management console, is a new capability that enables automated support from Dell by identifying failures in your IT environment remotely. Dell’s robust and easy to use proactive support technology allows us to identify, diagnose and resolve issues faster and more precisely with less customer involvement – reducing downtime and letting you get back to business.
Available with hardware warranty and ProSupport entitlement, Dell SupportAssist provides a more efficient and enhanced support experience at no additional charge. Streamline your troubleshooting routine and minimize downtime with Dell SupportAssist. It enables:
With a fast install, it will help you optimize your hardware and IT resources. Download today!
The latest release is SupportAssist 1.1.1 for OpenManage Essentials released on April 18, 2013. It includes several new features:
If you have already installed OpenManage Essentials 1.1, download SupportAssist ver 1.1.1 from the link below.
If you don't have OpenManage Essentials 1.1 installed, please download OpenManage Essentials from the link below.
*OpenManage Essentials includes SupportAssist ver. 1.1 so please update SupportAssist to the latest version 1.1.1 from the Download SupportAssist link above after installing OpenManage Essentials.
OpenManage Essentials Resources
SupportAssist Video Tutorials
OME Video Tutorials