Welcome to the community dedicated to SupportAssist users. Designed to reduce troubleshooting effort and minimize downtime, SupportAssist technology enables a new way to get resolution with automated proactive and predictive support. This community was established to give you a forum to ask questions and get technical resources as you use this technology.
for Enterprise Systems Available to use for Dell EMC servers or with leading systems management consoles, SupportAssist was designed to fit your environment.
PowerEdge and Dell Networking
Download SupportAssist Enterprise (Windows)
Download SupportAssist Enterprise (Linux)
PowerEdge, PowerVault, and Dell Networking
Download OME and SupportAssist software bundle. If you already have OME, Download SupportAssist for OME.
1. Download the Dell Server Management Pack 2. Then, Download SupportAssist for Microsoft SCOM.
SupportAssist is bundled with SAN Headquarters Server v3.0 and configured from the SAN Headquarters Client.
SCv2000 and SC7000 series storage devices
Enterprise Manager Client with Storage Center OS v6.6.04 or higher
Access SupportAssist, formerly known as Compellent Phone Home, within Enterprise Manager Client and Storage Center OS.
for PCs and Tablets
Businesses can centralize the management of SupportAssist alerts from their end user devices with TechDirect.