Welcome to the community dedicated to SupportAssist users. Designed to reduce troubleshooting effort and minimize downtime, SupportAssist technology enables a new way to get resolution with automated proactive and predictive support. This community was established to give you a forum to ask questions and get technical resources as you use this technology.
for Enterprise Systems Available to use for Dell EMC servers or with leading systems management consoles, SupportAssist was designed to fit your environment.
SupportAssist Enterprise monitors up to 15,000 server, storage and networking devices. It can be used as a stand-alone application or with OpenManage Essentials (OME) or Microsoft System Center Operations Manager (SCOM). SupportAssist Enterprise can be downloaded on either a Windows or Linux management server.
SupportAssist also comes embedded on select Dell EMC devices including PowerEdge 14th Generation (14G) servers and PS Series and SC Series storage arrays. These versions of SupportAssist come preinstalled and monitor only the individual device.
Businesses can centralize the management of SupportAssist alerts from their end user devices with TechDirect.