December, 2010

Inside Enterprise IT

Strategic insights on using IT to achieve business goals
  • Inside Enterprise IT

    Transitions made easier

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    One of the most common conversations I have with existing and potential Dell OEM customers has to do with transitions between platforms. There is often a misunderstanding about how often Dell releases new computer platforms and how much time a customer has to test the new platform before the old platform is no longer available to purchase. We know this conversation well because we get to talk about these issues all the time with our customers. What most people don’t know is when it comes...
  • Inside Enterprise IT

    Two drastically different ways to address costs

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    During my short trip to Israel , I met with two companies in similar industries making similar products. One customer used the time to talk about technology. The other used the time to discuss costs. Guess who ended up saving more on their costs? Company A: The Tough Procurement Guy The customer spent the majority of the meeting trying to squeeze Dell. By “squeeze”, I mean the well-intentioned and ambitious procurement guy started asking for better pricing and then demanding that...
  • Inside Enterprise IT

    Blog Me, Tweet Me…Dell OEM’s Inaugural Blogger Day

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    On Tuesday, December 14, Dell OEM Solutions hosted its first Blogger Day for eight technology bloggers from all over the globe at the Westin Domain near Dell’s Round Rock campus. The theme of the day was “A Day in the Life of an OEM Solution” and the bloggers were given the inside scoop on OEM Solutions, our technology and our customization services before touring Dell’s customization facility and executive briefing. Bloggers who made the trip were: • Brad Butner...
  • Inside Enterprise IT

    1,500 OEMs can't be wrong

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    My prospective customers constantly ask me what can Dell OEM do for them and most of the time I find that the misperceptions outweigh the reality. The questions are very telling: Is their volume high enough? Can Dell OEM add 3rd party content and warranty it? Does Dell have Extended Life products and Manage Change? Does Dell OEM offer more than what I see in the IT offering? Can Dell offer Engineering Services to create an Embedded O/S image? What about SaaS and the Cloud for OEMs? The answer...
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    Gartner on Extreme Data Centers

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    One of the best sessions I went to at the Gartner Data Center conference was entitled Extreme Data Centers – Attaining Massive scalability – in the minimum space at the lowest cost . The talk was given by David Cappuccio who is a managing vice president and chief of research for the Infrastructure teams with Gartner, responsible for research in data center futures, servers, power/cooling, green IT, enterprise management and IT operations. Dell's Modular Data center, mentioned...
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    The Data Center ecosystem of players

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    As I mentioned in a recent entry , I attended the Gartner Data Center conference where I learned a ton. One of the folks I learned a lot from was Dave Ohara who consults in the data center arena. Dave is uber connected in this space and pens the blog, Green (low carbon) Data Center blog . Dave provided a bunch of introductions while I was there and sat down with me to do the following short video on the ecosystem of data center players. Some of the ground that Dave covers: What he covers...
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    Dell opens its Social Media Command Center

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    Last week, Michael Dell himself came to open Dell’s brand new Social Media Listening Command Center . Customers, press and a bunch of us involved in social media at Dell were invited to attend. To get a good feel for the event check out this quick montage of the goings on, including Michael’s remarks and the cutting of the virtual ribbon (FYI on either side of Michael are Dell’s CMO Karen Quintos and VP of Social media, Manish Mehta ). What’s the big idea Taking...
  • Inside Enterprise IT

    Top 6 questions OEMs should ask about cloud

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    The definition of OEM can be all over the map depending on who you talk to, so what does OEM mean to Dell? Ultimately, Dell OEM Solution’s value is helping OEMs (Original Equipment Manufacturers, which would include Software) deliver value to their customer more efficiently, with fewer costs, decreased time, and improved service/support. This includes embedded solutions, attached solutions, network appliances, or Cloud delivery. Q: How does the Cloud fit into the OEM model? A: Cloud offers...
  • Inside Enterprise IT

    Dell and Compellent, a Fit That Makes Sense

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    I’m sure by now you’ve picked up on some bit of news about Dell’s movement in the storage space. At least that’s how my world works. I can assure you that there is much excitement and momentum around these halls, as today we announce our intent to acquire Compellent , a leader in automated tiered storage and a company that keeps the kind of maniacal focus on its storage customers that we do. Brad Anderson, our Enterprise Senior Vice President, went into some detail earlier...
  • Inside Enterprise IT

    OEM customers gain competitive advantage through engineers’ customization skills

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    Original Equipment Manufacturers (OEMs) gain competitive advantage by leveraging Dell’s unique customization services. Our OEM customers have access to Dell’s Custom Factory Integration portfolio which offers a framework of services from the standard to the customized. These services simplify manufacturing and deployments for OEMs and minimize the time they spend on pre-deployment activities by bringing these tasks into our facilities. Though most of our OEM customers know about Dell’s...
  • Inside Enterprise IT

    Welcome to the wild and wacky world of data centers

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    I just got back last night from the Gartner Data Center conference in Las Vegas which runs through the end of this week. Although one of the biggest topics of conversation was cloud computing, I was most interested in learning about what’s happening more generally in the world of data centers. I’m pretty up to speed on the cloud yet the intricacies of the data center are still new to me. A couple of great presentations There was a great presentation yesterday morning from Ebay’s...
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    Talking high performance computing with Sagiv Tech

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    Want to find the highest concentration of high-tech talent on the planet? Go to Israel. During my short visit, I drove by the research centers for Dell , Intel , IBM , Microsoft , Google , Cisco , and every other iconic tech company you can imagine. It’s a guess, but I think every other building in Israel is dedicated to creating the technology that moves this industry forward at such a rapid pace. The highlight of the trip was stopping for an evening coffee in Tel Aviv with Chen Sagiv and...
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    When time is money, Windows 7 makes the difference

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    More than 200 staff feedback to Baker Tilly’s IT department about performance improvements after Windows 7 deployment There’s no doubt that the way we work is changing. We are working flexible hours, hot-desking, and getting more done on the move. Mobile working has recently been embraced by the financial world, where round-the-clock access to files, documents and emails is essential. When time is money, even a few minutes wasted tracking down and accessing vital documents, can...
  • Inside Enterprise IT

    Michael Dell on evolutionary & revolutionary IT paths

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    Michael Dell recently gave the keynote at the Gartner Symposium in Cannes. One of the topics he discussed was the two IT paths available: evolutionary and revolutionary . Taking it higher What I find interesting is that while we at Dell have been talking about evolutionary and revolutionary paths to the cloud , Michael re-labels the discussion in terms of IT paths. I like this up-leveling since it presupposes a cloudy future while at the same time providing a broader context. Also in...
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