August, 2010

Inside Enterprise IT

Strategic insights on using IT to achieve business goals
  • Inside Enterprise IT

    Chattin ’bout Chatter, the new new thing from salesforce.com

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    A couple of weeks ago a group from salesforce.com paid a visit to Dell. Among other things, they came to discuss their new product “ Chatter ” that Dell has recently launched internally and whose virtues Michael Dell has tweeted . Among the salesforce crew was Sean Whiteley, VP of product marketing. I was able to get some time between meetings with Sean and learn more about Chatter. Some of the topics Sean tackles: How Chatter has done since its launch on June 22. What type...
  • Inside Enterprise IT

    Sun's chief open source officer's new gig

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    Last but not least in my series of interviews from last month’s Cloud Summit at OSCON I present to you my conversation with Simon Phipps . Simon, who until earlier this year was the chief open source officer at Sun Microsystems , recently joined the start-up ForgeRock as their chief strategy officer. Here is what Simon says: Some of the topics Simon tackles: ForgeRock offers access management and authentication software based on open source code that was developed at Sun. Since...
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    Extending Virtual Desktops to Mobile Workers

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    Desktop virtualization is poised to become a primary way enterprises deliver Windows desktops to their users. Extending virtual desktops to mobile workers requires a local VM-based desktop solution that delivers the benefits of centralized management and security while allowing for local execution and the ability to work while disconnected from the network. Current desktop virtualization technologies have not been able to deliver the performance or security required for widespread use. Client Hypervisors...
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    Award-winning school saves around €33,000 by simplifying its infrastructure with Dell virtualization solution

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    Belgium has the world’s highest export per capita, and is the number one exporter of diamonds. Its capital houses the European Commission, European Parliament and NATO, and only Washington comes higher in global political importance. It’s no surprise that it has a well-developed education sector too. Public and private schools are financed with government funds, and there’s free, compulsory education for all children aged 6 to 18. But even in this favourable environment, ICT teams in schools and...
  • Inside Enterprise IT

    German semiconductor firm slashes cost of SAP system by up to 50 percent with Dell virtualization

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    Every business looks closely at the risks before embarking on a major IT project. Micronas , a German company that manufacturers semiconductors, was no different when it planned to update its storage and virtualize a mission-critical SAP environment. Its goals were simple: improve server utilisation, consolidate storage, and simplify management for a more efficient enterprise. Still, there was no room for error, since the company couldn’t allow production to be affected by any changes. When the time...
  • Inside Enterprise IT

    Managing Servers More Efficiently and Effectively

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    IT managers face the daunting challenge of always looking for different ways to improve efficiencies and streamline costs. At Dell our latest line of KVM remote console switches , also referred to as KVM (Keyboard, Video, Mouse) over IP switches, are optimized to save you money, time, space, equipment and power. These new KVM remote console switches including the 1082DS, 2162DS and 4322DS enable users to need only one keyboard, mouse, and monitor to simultaneously access multiple servers. In addition...
  • Inside Enterprise IT

    A Story about Remote Management

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    What happens when your software goes crazy? Does your customer see it? Do their customers see it? To illustrate the importance of monitoring and management, I’m going to use a story. This story is entirely fictional, but many aspects of it are entirely real for anyone who has a couple of product launches under their belt. You choose the best and lose the rest No one likes it when their products break, so architects typically design some fail safes into their systems. These mechanisms...
  • Inside Enterprise IT

    Dell Gains Momentum As Server Market Bounces Back

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    Given the current economic climate it’s nice to receive some good news. In a recent article by Alex Barrett from SearchDataCenter.com , he points out that Dell is, “re-emerging as a strong data center player, with two separate surveys of data center buyers showing increased demand for its x86 servers compared with HP and IBM, its primary competition.” The article also calls out a SearchDataCenter.com survey highlighting how Dell is gaining significant market share for servers against its primary...
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    Pirates beware! High availability IT infrastructure helps Pole Star keep ships safe on the high seas

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    Pirates don’t just exist in fantasy stories, which is why Pole Star has been protecting more than 6,000 ships around the world since 1998. Keeping ships safe from attack (including a panic button and scheduled reporting) requires a powerful IT infrastructure, so the company recently worked with Dell to deploy a new virtualized environment to keep up with rising demand. This was largely driven by a new regulation issued by the International Maritime Organisation , stating that every ship at sea must...
  • Inside Enterprise IT

    Chief Scientist at BT: “In nature there are no SLAs”

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    J.P. Rangaswamy is British Telecom’s chief scientist and a very interesting fellow. At the Cloud Summit at OSCON last month he delivered a talk on the future of the cloud . I was quite intrigued so I grabbed him during the break to learn a bit more about a few of the concepts he presented. Some of the topics that J.P. tackles: Many of the best utilities we’ve built: Internet, Web, wireless environment etc are built on fundamentally frail best-effort infrastructures. In...
  • Inside Enterprise IT

    Leveraging your supplier’s strengths... one customer’s story

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    Recently our quality team helped speed up an original equipment manufacturer (OEM) customer’s FDA re-qualification cycle. How? By opening up and sharing our extensive shock and vibe test data with a customer who was duplicating the testing in their own facilities. The customer - let’s call them “MediDevice” - has based its product on Dell’s OptiPlex XE platform. Like many customers in the medical device market, MediDevice needed months to retest their product when...
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    Electronic Product OEMs Seeing the Real Value of Full Service Partners in Uncertain Times

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    Staring at an “unusually uncertain” economic outlook in the US and deep spending cuts and write-downs in the Euro area (although industrial production data appears to be moving the in right direction) one would expect OEMs to show some short term price-driven thinking to how they are approaching their supplier relationships. A recent survey by Riverwood solutions of senior OEM ops and supply chain professionals shows the opposite: only 14% of respondents (down 30% Y/Y) are looking...
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    Dedicated Homes vs. Shared Apartments – I’ll Take Both, Please

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    For nine days I have been traveling about the edges of Europe, visiting Dublin, Ireland, London, England, and Helsinki & Turku in Finland. I’ve spoken to dozens of fellow employees on the Dell OEM Solutions team, had refreshing conversations with a few publication editors, and spent many hours at the meeting table with several customers. In my conversations I tried to determine the importance of a few specific technologies in the markets where Dell OEM Solutions delivers solutions. What...
  • Inside Enterprise IT

    Next Gen I/O from NextIO

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    I got the pleasure of visiting a new OEM customer yesterday when Corbin Moore and I delivered a cutting edge PCIe chassis from our DCS Lab to their lab for qualification. Corbin Moore, Business Development Manager for the Dell OEM Group, did most of the hard labor while I got to act as the cameraman. Fortunately, both the DCS labs and the NextIO labs were here in Austin and the drive in the hot, muggy 108 degree weather was relatively short. NextIO creates and sells virtualized IO capabilities...
  • Inside Enterprise IT

    Providing More Solutions for You to Create Agile and Efficient IT Environments

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    You might think it would get old sitting down to put together blog after blog after blog on how Dell is working to provide our customers storage solutions that are designed to help them more efficiently and intelligently manage their data – but it’s not…really. So here we go (again) with the announcement today of our intent to acquire 3PAR , who provides a unique virtualization-optimized storage platform. But why is this interesting? Brad Anderson, senior vice president, Enterprise...
  • Inside Enterprise IT

    OpenStack insights and code

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    I’m now at the mid-point of the videos I shot at OSCON Cloud Summit a few weeks ago. Today’s feature is Brett Piatt from the OpenStack ecosystem development team who has been working on the project since it kicked off nine months ago. Brett’s particular area of focus is the partners who have joined and are participating in the effort. I got some of Brett’s time after the cloud summit ended and this is what he had to say: Some of the topics Brett tackles: Over 20...
  • Inside Enterprise IT

    Thermal design insights into the Dell M910 blade server

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    As the lead thermal engineer for the PowerEdge M910 program, I wanted to share some insights into the thermal design and fan control algorithms of the M910 blade. The M910 is built around the Intel 7500 series Nehalem-EX processor architecture with 32 DDR3 DIMMs. CPU configurations include 2 or 4 of the 95 or 105W CPUs or 2 of the 130W CPUs. Our design goal is to minimize the power required to cool the hardware while still maintaining hardware component temperatures within specification. For blade...
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    Customers make taking calculated risks very rewarding

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    As an 11 th Generation PowerEdge Marketing Manager it’s my job to promote and tell the PowerEdge story. But I can’t do that without talking to our customers. That is where the story begins. Customer feedback is at the core of how we build and design our servers and Dell begins every new product planning cycle by hitting the road, listening and learning from thousand of customer conversations. These conversations drove the design of our PowerEdge portfolio. Our belief is a simple one, “When you listen...
  • Inside Enterprise IT

    PowerEdge C410x — Whiteboard topology

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    In the last of my GPGPU/ PowerEdge C410x trilogy I offer up a whiteboard session with the system’s architect, Joe Sekel. Some of the topics Joe walks through: How does having remote GPGPUs connected via cable back to a server compare in performance to having the GPGPUs embedded in the server? The topology of the PCI express x16 (16 lanes per link) plumbing: from the chipset in the host sever through to the GPGPU. The data transfer bandwidth that x16 Gen 2 gives you. ...
  • Inside Enterprise IT

    Deep dive tour(s) of the PowerEdge C410x

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    In my last entry I talked about the wild and wacky world of GPGPUs and provided an overview of the PowerEdge C410x expansion chassis that we announced today. For those of you who want to go deeper and see how to set up and install this 3U wonder you’ll want to take a look at the three videos below. Card installation: How to install/replace a NVIDIA Tesla M1060 GPU card in the PowerEdge C410x taco. Setting up the system : How to set up the PowerEdge C410x PCIe expansion chassis in a...
  • Inside Enterprise IT

    Say hello to my little friend — packing up to 16 GPGPUs

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    While the name GPGPU , which stands for General-purpose computing on graphics processing units, doesn’t flow lyrically off the tongue, it’s an extremely powerful concept. What’s the big idea? The idea behind this sexy five letter acronym is to take a graphical process unit (GPU) and expand its use beyond graphics. Through the “simple” addition of programmable stages and higher precision arithmetic to the rendering pipelines, the GPU is able to tackle general computing...
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    Three settings for tweaking your virtualization performance: Open, Capable, Affordable

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    Many times when I talk to customers about data center consolidation, virtualization and blade server technologies are top of mind. It is at this point that the common benchmark for virtualized workload performance, VMware® VMmark ™, takes center stage. Recently Dell posted a two-socket Blade leadership VMmark Score of 37.11 @ 26 tiles with the PowerEdge M910, topping competitive results from Cisco, HP, and IBM. While a 1st place VMmark score is something to be excited about, how that score...
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    Paving the Way for Powerful Thinkers

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    Imagine what might occur if our top researchers and scientists were lacking the essential tools to help pave the way for new discoveries. Think of the potential missed opportunities and technological advancements that would be overlooked. While these brilliant minds are the birthplace of big ideas, the technology that researchers, engineers and scientists use truly help bring innovative ideas to life. In order to serve customers such as scientists and engineers who are looking for ways to expedite...
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    Telecommunications - Too important to fail

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    My father was a cold war veteran. He worked for the U.S. government during the innovative period of the 1970s and 1980s when telecommunications first moved from mechanical to electronic switches and then made the tremendous leap from analog to digital. His involvement in the development of these technologies was reflected in his conversations at home with me and my brothers. Though I was too immature at the time to really appreciate his long and technical stories, I later realized what an amazing...
  • Inside Enterprise IT

    5 lessons from the Cloud about Efficient Environments

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    The week before last our team decided to divide and conquer to cover two simultaneous events. Half of us headed to Portland, Oregon for OSCON and the other half stayed here in Austin to participate in hostingcon . The Hostingcon keynote Among those participating in hostingcon was my boss Andy Rhodes who gave the keynote on Tuesday. Here’s are the slides Andy delivered: (If the presentation doesn’t appear above, click here to view it.) The idea of the keynote was to share...
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