Welcome to the latest edition of Dell’s Weekly Recap, your guide to the week's Dell-related news and happenings. TOP STORY OF THE WEEK 'Stampede' Supercomputer Unveiled at UT Austin Stampede, the University of Texas’ new Dell/Intel HPC cluster, is the most powerful...

Dell Weekly Recap: News & Customer Spotlight Welcome to the latest edition of Dell’s Weekly Recap, your guide to the week's Dell-related news and happenings. TOP STORY OF THE WEEK Dell unveils Latitude 10 Enhanced Security tablet – SlashGear, February 27, 2013 Offering...

Hello from Las Vegas. Like I mentioned in my CES 2011 preview post , Dell held a press conference today the Palms to unveil several new products that focused on three key areas: Mobile Technology, Entertainment and Gaming. Our execs were on hand to discuss trends we’re seeing in our consumer business...

Not too long ago, we launched a Facebook app on our Consumer page called Tag Team. Some of you may have tried it or have seen blog posts like the one from sites like Social Commerce Today . This app will help you find Dell products and accessories based on reviews from other customers and how they are...

It’s that time of year again! Time to start thinking about empowering students with the tools they need to be successful this school year. As a former Sales Resolution Specialist, I’ve spoken to several customers whose Back to School experience could have benefited from a few strategic steps...

ChemSec issued a report this week showcasing 28 electronics manufacturers eliminating brominated flame retardants (BFR) and polyvinyl chloride (PVC) from their products. For those new to these substances, BFRs are often used in electronics to curb the spread of fire, and PVC-plastic is used in cables...

Friends and family often reach out to me for PC buying advice, and I confess, I really do enjoy trying to help them decide which PC is right for them. Once we’ve decided on the PC, the specs, features and services ( CompleteCar e should always be at least considered for laptops), I know the next...

Ah, the chaos that is CES. And I mean that in a good way... it's like the Super Bowl of gadgets and new technology. For those that haven't been reading Direct2Dell recently (or haven't seen Engaget's live blog from Dell's CES 2010 press event), we've already shared some details...

Update: I've closed comments on this thread to centralize them under my new post about the Windows 7 Upgrade Kit Process . If you have questions or concerns about it, I encourage you to leave a comment there. For those of you who are waiting for Windows 7 to arrive, Dell has a deal for you. We...

For those of you who keep up with the technology industry, you may have caught some of the buzz from that Intel's annual round up known as Intel Developer's Forum ( IDF ) in San Francisco. One of today's highpoints is Intel serving notice they have raised the bar in mobile performance by...

This must be what it feels like to give birth. I personally have not given birth to a human, but I do feel I’ve given birth to past Alienware products and am really excited about the new products joining the family very soon. I’ve been seeing and hearing some amazing things about these units...

Dell began selling in retail stores in late 2007. Now we have more than 43,000 points of sale all over the world. China represents about 20% of that total with more than 6,000 retail locations across the country selling Dell laptops, netbooks and PCs. Today we opened the first Experience store in Shanghai...

For those of you who haven’t heard, next week is Climate Week . Climate change, cap and trade, greenhouse gas emissions – there’s been a ton of talk on these topics this year as the United Nations Climate Change Convention in Copenhagen grows ever closer. The challenge is a big one...

Dell recently announced our Q2 earnings results for FY 2010. Over on the DellShares blog, our CFO Brian Gladden discusses the results .

Last month, we introduced a new ordering option for U.S.-based small and medium business customers called Fast Track for Business. It’s clear that many of our customers (not just small and medium business ones) need systems need them right away. That’s why we’ve expanded the Fast Track...

Gamers are visual and hands on. We do the research and we know what we want, but nothing beats seeing what we want first hand. Sure, you can buy anything online, even a car, and ninety-nine percent of the time it will arrive perfectly to your door. However, who wouldn't want the chance to get behind...

Since I blogged about our Driver Download Manager functionality last week, some customers like mattroberts , nigel1999 and terryko and others made it clear they did not want to have to download an app to get driver downloads. To be clear, the Driver Download Manager was meant to be optional. Customers...

I would like to share some details on an important update for the Drivers & Downloads application on Support.Dell.com . Recently, we completed the launch of the new Dell Driver Download Manager. This new functionality, which is available globally across all of Support.Dell.com, has been created to...

For those that have been keeping up with Microsoft's Windows 7 development effort , Brandon over at Microsoft made it official today—the Windows 7 upgrade program will be here tomorrow on June 26. That's when we will begin Dell's Windows 7 Upgrade Option Program in multiple regions...

Folks at Dell have been working to change customers perception of Dell’s design over time, and especially over the last several months . Today, I wanted to take a few minutes to update you on Dell’s progress. Several lifestyle publications, technology , bloggers , and broadcast outlets...

Dell has been selling systems at Best Buy for over a year now and to say that there has been some confusion on support is putting it mildly. Many Dell customers, like brlfqq and Ron Schenone , show examples of customers who were bounced around between Dell and Geek Squad when looking for support on their...

Lots of readers have seen blog posts like those in VentureBeat and CNET that mentions Dell has generated over $1 million in revenue. While we're pleased with that, it's pretty clear that we can do even more. Beginning today, Dell will offer deals from the Dell Outlet exclusive to Twitter in...

If you’ve been reading up on Steve Ballmer’s keynote at CES 2009 on sites like gdgt live and Engadget , you’ve seen that we’ll soon ship Windows Live Essentials tools on all consumer and small business systems that are ordered with a Windows OS. Windows Live Search will also be...

We’ve all heard of the three R’s, “Reduce, Reuse, & Recycle,” but have you heard of the 3Cs? The Dell packaging team, led by Oliver Campbell, has translated the three Cs (“Cube, Content & Curb”) into new packaging designs and innovations that are driving new...

With the holidays about to get into full swing, today we’re unveiling a new group called Gift Rap . It’s no surprise that a lot of folks are looking to buy technology for loved ones this time of year. And for many of those customers that means lots of questions… how in the heck do...