Like many growing companies with limited budgets, the one I used to work for held annual customer events in open spaces at our office. Customers were excited to meet members of the team; two people in particular were at the top of their list – Eric, the CTO and Cole, the favorite customer service...

I recently got an email with a 24 pt headline “Special Mortgage Interest Rates for 1 st Time Home Buyers!” My first thought – why is the bank that owns my mortgage sending this to me? Clearly my email address got on ‘some list’ and was subject to a blanket email blast. With...

Do sales and marketing get along in your organization? Or do comments in the office sound more like this: Sales : “What does marketing do? I don’t have enough leads, and the ones I have are no good!” Marketing : “Sales calls our leads and asks them immediately if they want...

Treat customers well and they will treat you well Provide your customers with a great experience and they can be yours for life. Even better, they will tell all their friends about you too. According to a study by Watermark Consulting, businesses that use software systems to help them provide exceptional...

The Dell Cloud Business Applications team is always looking for new ways to ensure small and medium businesses get the most out of the cloud, and this extends beyond just our product. From helping make sense of the evolution of IT decision making to clarifying what applications would be best for any...

Technology has always worked to level the playing field for small and medium-sized businesses and in today’s business environment–it’s all about the cloud. SMBs today have the ability to take advantage of the capabilities of cloud computing and cloud business applications to leverage...

Automating the creation, distribution and storage of eDocuments– a Q&A with AppExtremes COO Mark Whiteside Today we announced Dell is expanding its Dell Cloud Business Applications (DCBA) portfolio with eSignature services from Adobe EchoSign and eDocument solutions from AppExtremes. The...

Note from Lionel: Below is the first of three cloud computing-related guest posts from Rhonda Abrams . Rhonda is president of The Planning Shop who also writes for USA Today . -------- 2012 may be the Year of the Dragon in the Chinese calendar, but for growing companies, 2012 is destined to be...