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  • Blog Post: PartnerDirect Channel Program Expands to Europe

    Back in December, Lionel blogged about our PartnerDirect program which formalizes many of our efforts working with solution providers. Today, we’re expanding PartnerDirect across Europe, allowing further solution providers access to Dell's expertise in areas like build-to-order, software customization...
  • Blog Post: Dell Consumer Hosted First Retail Partner Summit

    Recently Dell China Consumer had its first Retail Partner Summit. More than 300 local retail partners gathered in Sichuan Province to celebrate their stellar performance, share success stories and gain a better understanding of Dell's retail strategy in the future. Consumer business is playing...
  • Blog Post: Buy Dell, Pay via China Post

    Note from Lionel: Below is a post from Jacqui Zhou, who runs our Direct2Dell Chinese blog . She recently published the following post over there. I asked her to publish a translated version since I thought it provided some interesting insight toward the challenges that apply to other parts of Dell's...
  • Blog Post: Dell Financial Services now offers Partners financing options for their customers

    Note from Lionel: Below is a post from our Dell Financial Services Marketing Director Jan Andersen. I'll let her take it from here. ---- Through our channel program, PartnerDirect , we provide financing to our partners. Starting today we’re now enabling our partners to provide financing...
  • Blog Post: Bringing Innovators and Technology for Business to YouTube

    It's a fact-the world uses YouTube. And not just to watch the Old Spice guy respond to Twitter users . More Americans watch YouTube than our Super Bowl and close to a billion videos were consumed by Australians in the month of January 2010. In the short time it's going to take you to read...
  • Blog Post: Emerging countries embrace technology but obstacles remain

    Today we announced results of Dell-commissioned research conducted by the Economist Intelligence Unit in London that shows unmistakably what we hear from customers: Managers in the world's fast-growing emerging economies place a very high value on information and communications technology (ICT),...
  • Blog Post: Find Drivers Specific to Your System on support.dell.com

    In July, Eoghan O'Sullivan blogged about enhancements in Drivers & Downloads section of support.dell.com . Back then, Direct2Dell readers like Joseph Thornley thought it was a step in the right direction. We've recently expanded drivers by tag globally for selected platforms across Inspiron...
  • Blog Post: What’s Up with Dell and Windows Live

    If you’ve been reading up on Steve Ballmer’s keynote at CES 2009 on sites like gdgt live and Engadget , you’ve seen that we’ll soon ship Windows Live Essentials tools on all consumer and small business systems that are ordered with a Windows OS. Windows Live Search will also be...
  • Blog Post: Where In the World is Dell Chat?

    I recently shared information about how to reach Dell Chat Support . Direct2Dell reader JQ responded to that post telling us that they hadn’t been able to locate Chat Support in Malaysia. Good news! We have Chat Support in Malaysia , too! In fact, Dell offers Chat Support for several countries...
  • Blog Post: TechKnowledge: A Conversation with Shaun McInerney & Michael Trent on Inventory Management

    Inventory management is one of the building blocks of successful execution for many companies. It’s just as important for a small company as it is for the largest in the world, which is why I was intrigued to learn more about how Precisio has built a solution in the Cloud called Ascent . Here are...
  • Blog Post: Dell’s Evolution by Design

    Folks at Dell have been working to change customers perception of Dell’s design over time, and especially over the last several months . Today, I wanted to take a few minutes to update you on Dell’s progress. Several lifestyle publications, technology , bloggers , and broadcast outlets...
  • Blog Post: Providing Mission-Critical Assistance to ProSupport Customers in Earthquake Disaster Areas

    It was an ordinary Monday afternoon, and a new week had just begun in western China. At about 2:28 p.m. on Monday, May 12th (6:28 a.m. GMT) an earthquake with a magnitude of 8.0 , capable of causing major damage, hit China. Over 1.3 billion people were impacted by this devastating earthquake that caused...
  • Blog Post: Diversity is a Competitive Advantage

    What an exciting and energy-charged year on the diversity front! Diversity and inclusion are business imperatives that not only make us a better company but also deliver significant business advantages. There is no better way to showcase this than in the diversity section of our FY09 Corporate Responsibility...
  • Blog Post: Dell Mini 3i Smartphone Now Available Through China Mobile

    China Mobile today becomes the first carrier in the world to offer Dell's Mini 3i smartphone. In the near term, the Mini 3i will be available through China Mobile's authorized stores by the end of the month. We'll offer the Mini 3i in two color options for customers in China: Red Passion...
  • Blog Post: Learn More about Our Dell Global Solutions Engineering Team

    Engineering graduates in the Computer field are often looking for employment in the area of hardware design and/or software development. The Global Solutions Engineering team at Dell employs Systems Engineers who are required to have knowledge of both the hardware and software technologies. These engineers...
  • Blog Post: Day One of GiTEX Technology Week -- DJ Moe for Dell Lounge

    In case you missed my preview post about GiTEX Technology Week 2008 , but here’s my wrap up from the first day of the show. Trying to beat the road traffic to get to your point of destination is a hassle, but never the less I made it to the trade centre on time. I was amazed with the way the...
  • Blog Post: Complementing Our Data Management Vision with Compellent

    Today, I am pleased to announce Dell’s intent to acquire Compellent , a fast-growing, global leader in Enterprise storage that automates the movement and management of data. This marks another step in our journey toward putting our customers first, aligning our strategy with their goals for success...
  • Blog Post: Love at First Peek

    We’re providing a peek today from Dell on a brand that has been a labor of love for some time. It’s something you’ve never seen before and maybe never thought you’d see from us. And, honestly, you won’t entirely see it just yet. In the coming weeks, we hope you will follow...
  • Blog Post: Dell at CRN's ChannelExpo, UK

    Last week, Jonathan Perry, our WEEE Take Back and Recycling Programme Manager in the UK, took part in a panel discussion at CRN’s annual ChannelExpo show in Birmingham, UK, examining how the channel community can work with customers to implement Green IT strategies. The panel covered a number...
  • Blog Post: Weekly Recap: Dell in the News - July 27th edition

    Welcome to the latest edition of the Weekly Recap, your guide to the week's Dell-related news and happenings. Story of the Week Dell’s Emerging Softer Side Information Management – July 23, 2012 Dell’s John Swainson briefed analysts recently on the software strategy that he...
  • Blog Post: A Few Thoughts on Technology and Innovation in Europe

    In January, I took part in an Economist conference and panel discussion in Brussels attended by José Manuel Barroso , President of the European Commission, Viviane Reding , European Commissioner for Information Society and other key government officials. We were discussing technology and innovation...
  • Blog Post: Dell Opens Two Retail Stores in India

    Recently, we opened Dell retail stores in the Indian cities of Coimbatore and Delhi. This expansion represents the second retail move for us in India, a few months after we announced we’d be selling systems through Croma stores. The retail stores, which offer colorful laptops that serve as style...
  • Blog Post: Listening to what our customers say about Dell Chat

    Over the last two weeks, I’ve shared information about How to Chat When Your System is Feeling Under the Weather and Where in the World is Dell Chat? Today, I wanted to share some insight about Chat Support from our customers. With nearly three years experience in offering Chat support to our...
  • Blog Post: Michael Dell Discusses Role of IT in the U.K.

    Last week, Michael Dell addressed two influential business organizations, the Institute of Directors and the British Computer Society , in London and discussed the role IT plays for businesses, the public sector and individual consumers. Michael described how the challenging economy presents a unique...
  • Blog Post: Dell Global Services: We’re Listening

    Over the past year, many of our business customers have shared candid feedback through our support specialists and in places like IdeaStorm and Direct2Dell about Dell's technical support solutions. You tell us what we're doing well, and in many cases, what we need to change. I'm here...