At Dell, our customers drive our innovation, and your feedback is integral in this process. It’s also integral to giving you the very best service and support experience we can.
Recently, some XPS 15 customers brought to our attention that you were experiencing difficulties with the machine after installing the latest BIOS and drivers update. We are aware and apologize that this has caused undue time and frustration.
We’re pleased to inform all XPS 15 customers that we’ve identified solutions for many of these reported issues. Updating the BIOS and drivers will resolve most of the reported issues.
We posted the updated drivers and BIOS to Dell.com/Support and are adding these updates to the factory installed image for all new shipments from Dell’s factories. BIOS and driver updates can be performed by clicking on the “Download File” links on Dell.com/Support, then clicking on the button to run the file once it has finished downloading. We’ve highlighted some of the more significant updates below.
We genuinely appreciate your feedback and thank you for speaking up. We are constantly making improvements to our products by refining the BIOS and drivers, so be sure to regularly check for the latest updates to BIOS, drivers and more on Dell.com/Support.
As always, we ask that any customers still experiencing trouble to please reach out to our renowned customer support team at Dell.com/Support, or if you're on Twitter, @DellCares. Because those teams are available 24/7, both of will result in a faster response than commenting here on Direct2Dell.
Enhancements to XPS 15 BIOS:
There are several enhancements to BIOS since we first launched XPS 15, including:
Enhancements to XPS 15 Drivers and Software:
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To my mind the xps 15 9530 is cool too but I don't want to drop $1,500+ on a laptop then the new one release shortly thereafter. I also hope the new xps 15 is released in an infinity display without the touchscreen. While it's nice, I'd never use it so it would just be a waste of money...